Pullman Rotorua
68 reviews
#48 of 89 Hotels in Rotorua
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1135 Arawa Street, Rotorua 3010 New Zealand
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Full view
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Dining (13)
Room & Suite (12)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Doctors available 24/7
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Rotorua
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#48 of 89 hotels in Rotorua
Location
Cleanliness
Service
Value
Modern and stylish, Pullman Rotorua offers guests a contemporary stay, ideal for leisure travellers, families, global adventurers and those on business. Located in the city centre and moments from the lakefront, Pullman offers comfortable and contemporary rooms and suites, an executive lounge, state-of-the-art gym, meeting rooms, and Barrel & Co. Bar and Grill.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Banquet room
Meeting rooms
Photo copier / fax In business centre
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
112Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
68Reviews5Q+A12Room tips
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Popular mentions
Lovely spacious air conditioned rooms with awesome shower, great service, very friendly helpful staff, close to Eat St yet still very quiet, fab location, would highly recommend and would stay there again, very enjoyable stay
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Date of stay: February 2021
Value
Rooms
Service
Helpful
The Pullman Rotorua is newly opened. With stylish decor, professional and friendly service it's a great new hotel for Rotorua. The restaurant has fresh, simple food and a good wine list. We loved our stay here and will definitely be back.
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Date of stay: February 2021Trip type: Travelled with family
Helpful
Response from Carlos Navarro, Guest Services / Front Office at Pullman Rotorua
Responded 2 weeks ago
Dear angelikacutler Thank you for taking the time to provide us with feedback regarding your recent stay with us. We are glad to hear that you had an enjoyable stay with us and everything was to your satisfaction in particular the service and the restaurant offerings. We look forward to welcoming you back soon. Kind Regards Carlos Pullman Rotorua
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Checkin was a breeze. Parked right outside the hotel while unloading, and then took up the option of Valet parking. Reception were friendly and welcoming. The hotel is an easy walk to the waterfront and around the retail district. Our room was very quiet, clean and had a terrific view of the lake. The shower room was huge, and the bed very comfortable. The seating was comfortable and the Nespresso Coffee maker made getting a coffee easy. The restaurant staff were friendly and attentive, and the food was delicious. We dined in both nights, and had breakfast both mornings. The breakfast buffet was very satisfying. Checkout was easy. The staff were always polite, respectful and helpful making us feel very comfortable with our decision to stay here. We will definitely be returning!…
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from Carlos Navarro, Guest Services / Front Office at Pullman Rotorua
Responded 2 weeks ago
Dear Gypsywillow Thank you so much for taking the time to provide us with feedback regarding your recent stay with us. We are glad to hear you had a magical stay with us and found the service to be of the high level we strive for at the hotel. We look forward to welcoming you back soon. Kind Regards Carlos Pullman Rotorua
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My husband and I called in for a drink at the bar... I ordered a glass of Pelorus bubbly ... @$16 a glass ... I was poured half a glass !!! My husbands beer was about 3/4 full ... on enquiring about the lack of bubbly I was told there was a measurement used ... so why sell it as a glass when it’s actually half a glass... I have never been poured a half glass of bubbles anywhere... we won’t be back. Def not value for money.
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from Carlos Navarro, Guest Services / Front Office at Pullman Rotorua
Responded 2 weeks ago
Dear Bikerchick2014 Thank you for taking the time to give us feedback regarding your recent visit to Barrel & Co Bar and Grill at the Pullman Rotorua . We are extremely sorry that you did not enjoy your drinks with us and that the drinks we were not to the usual standard they should have been. Please rest assured that we will follow this up internally. We understand your decision not to want to return but do hope you will change your mind and give us the opportunity to serve you again. Kind Regards Carlos Pullman Rotorua
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+1
My husband and I stayed here earlier this week and it blew us both away in every aspect. Our room was fantastic with amazing views. The layout was very spacious. The bed was very comfy, shower had great pressure. The restaurant was amazing. The food was out of this world great. We had breakfast and both evening meals and each meal we had, we couldn't rave enough about. The wait staff were very friendly and attentive which was nice. Overall, we couldn't have been more impressed with our stay from the moment we arrived until we left.
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from Carlos Navarro, Guest Services / Front Office at Pullman Rotorua
Responded 3 weeks ago
Dear Levinite70 Thank you so much for taking the time to provide us with us at Pullman Rotorua. We are glad to see that you had a fantastic stay with us and everything exceeded your expectations especially the service and our restaurant. We thank you for your feedback and look forward to welcoming you in the future. Kind Regards Carlos Navarro Front Office Manager
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PRICE RANGE
US$164 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
130
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Claim Your Listing Frequently Asked Questions about Pullman Rotorua
Which popular attractions are close to Pullman Rotorua?
Nearby attractions include Fancy Meow Cat Cafe (0.2 km), Tamaki Māori Village (0.4 km), and Eat Street (0.2 km).
What are some of the property amenities at Pullman Rotorua?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Rotorua?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Pullman Rotorua?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Rotorua?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Pullman Rotorua?
Conveniently located restaurants include Gelato Mio Ice Cream, El Mexicano Zapata, and Ali Baba's Tunisian Takeaways.
Are there opportunities to exercise at Pullman Rotorua?
Yes, guests have access to a fitness centre during their stay.
Is Pullman Rotorua located near the city centre?
Yes, it is 0.2 km away from the centre of Rotorua.
Are any cleaning services offered at Pullman Rotorua?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Rotorua offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pullman Rotorua?
Many travellers enjoy visiting Tamaki Māori Village (0.4 km), Te Puia (3.2 km), and Whakarewarewa - The Living Maori Village (2.9 km).