Lovely spacious air conditioned rooms with awesome shower, great service, very friendly helpful staff, close to Eat St yet still very quiet, fab location, would highly recommend and would stay there again, very enjoyable stay
The Pullman Rotorua is newly opened. With stylish decor, professional and friendly service it's a great new hotel for Rotorua. The restaurant has fresh, simple food and a good wine list. We loved our stay here and will definitely be back.
Checkin was a breeze. Parked right outside the hotel while unloading, and then took up the option of Valet parking. Reception were friendly and welcoming. The hotel is an easy walk to the waterfront and around the retail district. Our room was very quiet, clean and had a terrific view of the lake. The shower room was huge, and the bed very comfortable. The seating was comfortable and the Nespresso Coffee maker made getting a coffee easy. The restaurant staff were friendly and attentive, and the food was delicious. We dined in both nights, and had breakfast both mornings. The breakfast buffet was very satisfying. Checkout was easy. The staff were always polite, respectful and helpful making us feel very comfortable with our decision to stay here. We will definitely be returning!…
My husband and I called in for a drink at the bar... I ordered a glass of Pelorus bubbly ... @$16 a glass ... I was poured half a glass !!! My husbands beer was about 3/4 full ... on enquiring about the lack of bubbly I was told there was a measurement used ... so why sell it as a glass when it’s actually half a glass... I have never been poured a half glass of bubbles anywhere... we won’t be back. Def not value for money.
My husband and I stayed here earlier this week and it blew us both away in every aspect. Our room was fantastic with amazing views. The layout was very spacious. The bed was very comfy, shower had great pressure. The restaurant was amazing. The food was out of this world great. We had breakfast and both evening meals and each meal we had, we couldn't rave enough about. The wait staff were very friendly and attentive which was nice. Overall, we couldn't have been more impressed with our stay from the moment we arrived until we left.
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