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Rock Solid Backpackers

Traveller (18)
Dining (8)
Room & Suite (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
BIG BOLD & BRIGHT! Kia ora - Welcome to Rock Solid Backpackers located in the heart of downtown Rotorua with dedicated local staff who really do care about their guest's comfort and enjoyment and love sharing their hostel and town with their international visitors. Based in a former office block, this large industrial-style building may not be a cosy cottage but if a funky inner city chill out zone at reasonable rates is what you are looking for - then this is the place! Guest lounge The large comfortable reception guest lounge is the hub of the hostel with FREE unlimited High Speed WiFi, FREE pool table, FREE Table Tennis and FREE XBox. FREE DVDs and FREE book exchange corner. They also have FREE luggage and bike storage room including a fridge to store your food while waiting to check in or depart. Also unique to Rock Solid is the 17m high rock climbing wall you can view through floor-to-ceiling windows from this guest lounge. Or if you feel like having a go, guests can climb for just $12 which includes, shoes, harness, chalk and climbing until you drop(not literally!) Or if you prefer a bit of arty culture you can check out what's on in the Basement Arts Cinema downstairs too! Kitchen & Dining Room A large well equipped guest kitchen and dining room for guests to prepare and cook their meals and snacks. This hostel also actively recycles packaging. Guest Laundry Coin operated washing machines, driers and laundry powder dispensers are also available. Tours & Activities Rotorua is the ultimate north island adventure and cultural destination, offering a huge range of activities to suit every taste, budget and thrill factor which hosts are happy to arrange for their guests. Parking There is both limited free public street parking and charge meter parking available in front of the hostel. From 5pm-9am (daily) this parking is FREE. It is also free from Saturday 12:00 noon to Monday 9:00am. More information is available on request.
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Property amenities
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
176Reviews
42Photos
2Q+A
29Room tips
Traveller rating
  • 75
  • 64
  • 21
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Popular mentions
A modern well laid out building . We had a double en suite and it was good sized with a good shower. Staff friendly. Good communal kitchen. WiFi worked well. Local area quiet and we found parking OK but all shut down after 1800.
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Review collected in partnership with this hotel
Response from RockSolidNZ, Front Desk Host at Rock Solid Backpackers
Responded 4 days ago
Hi there, Thank you for leaving us a review. We appreciate you taking the time to do so. We are happy to hear you enjoyed everything we offer here at Rock Solid. Regards, Rock Solid Rotorua.
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Really handy location and good set up, but my favourite part was the two super lovely ladies behind the counter who looked after me and were really encouraging about the running event I was there to participate in - and they had great recommendations for places to eat! Would
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Review collected in partnership with this hotel
Response from RockSolidNZ, Front Desk Host at Rock Solid Backpackers
Responded 1 week ago
Hi there, Thank you for taking the time to review our property. We appreciate the positive feedback. We will pass your appraisal along to the workers mentioned above. They will be happy to hear their hard work pays off. We will look into better signage for the bathrooms as mentioned. We understand the inconvenience, but are appreciative of your suggestions and feedback. Kind regards and safe travels - Rock Solid Rotorua.
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I liked this hostel. Overall it has a nice clean feel. Room: I stayed in a 4 bed female only room and it was clean, spacious, and had a big window which gave plenty of natural light. The four beds consisted of one bunk and two single beds. So you do have the option of getting
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Response from RockSolidNZ, Front Desk Host at Rock Solid Backpackers
Responded 1 week ago
Hi there, Thank you for the great, in depth feedback. We appreciate you taking the time to leave us such positive and constructive feedback. We are happy to hear you enjoyed many aspects of our hostel. Including the rooms, the kitchen and the location. We want to thank you for your feedback regarding keys. We will be sure to take this on board in future. Kind regards - Rock Solid Rotorua.
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This hostel is very well located, near the i-site, groceries and parks. The staff is helpful and the kitchen was always clean : that's really pleasant !! However, the curtains are to thin and some guests are really really noisy (screaming and playing music around 11PM) and it's
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Review collected in partnership with this hotel
Response from RockSolidNZ, Front Desk Host at Rock Solid Backpackers
Responded 2 weeks ago
Hi Marvin, Thanks so much for taking the time to leave us your feedback. We appreciate you doing so. Apologies your stay with us was impacted by the noise levels of other guests. We understand this is an inconvenience. We are currently in the process of finding better procedures to use when Reception is closed to manage noise levels of other guests. We know this is not ideal, but we assure you we are doing our best to amend this issue for future guests. On a more positive note, we are delighted to hear you found our location handy and our staff helpful. We take pride in our staff and the hostel itself so we appreciate your kind words. Our staff will be happy to know their hard work has paid off. Kind regards, Rock Solid Rotorua.
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Pros: Rooms are nice and modern with a comfy bed.Cons: Toilet and shower were a bit dirty e.g. hair and bar of soap left over from previous guests. There was also an unbelievable amount of noise coming from people talking in the corridor and adjacent rooms and doors slamming
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Review collected in partnership with this hotel
Response from RockSolidNZ, Front Desk Host at Rock Solid Backpackers
Responded 2 weeks ago
Hi there, Thank you for leaving us your feedback. We appreciate you taking the time to do so. We are delighted to hear you found our hostel to be modern and have comfy beds. Apologies that you found our toilets and showers to be dirty. We have passed this information onto the head of housekeeping to ensure this will not happen again. Please accept our sincerest apologies for the noise levels of other guest through out your stay. We hope you enjoyed the rest of what Rotorua has to offer. Kind regards, Rock Solid Rotorua.
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All photosTravellerDining Room & SuiteFamily and Play Areas
beds
Photo provided by managementRock Solid Backpackers
Ensuite Toilet and Shower
Photo provided by managementRock Solid Backpackers
Ladies Toilets
Photo provided by managementRock Solid Backpackers
Large comfy dorm room with bunks
Photo provided by managementRock Solid Backpackers
Large Guest kitchen
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Kia ora Guests can check out at any time. There is a Key Drop box for early check outs.
0 votes
"Maybe get a private room away from the bathrooms"
"rooms on floor 1 are best for ladies since the ladies bathroom is located on this floor same as the kitchen."
"Avoid like the black plague"
"Great and cheap accommodation option right inside the city centre!"
"Don't share with a 31 year old who has done a small amount of living and physiological profiling. "
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PRICE RANGE
US$19 - US$64 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
19
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