Rotorua Thermal Holiday Park
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Rotorua Thermal Holiday Park

Traveller (127)
Tables and stools outside the room for outdoor dining- but in the cold and wet weather we chose to eat indoors sitting on the bunk beds
Room & Suite (46)
Rotorua Thermal Holiday Park
Dining (5)

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Avg. $175 /night, 2/8 - 2/9
$254
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$175
per night
$95
per night

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About

#9 of 11 campsites in Rotorua
4.0 of 5 bubbles
Location
3.3 of 5 bubbles
Rooms
3.6 of 5 bubbles
Value
3.5 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.3 of 5 bubbles
Sleep Quality
Rotorua Thermal Holiday Park’s relaxing park-like grounds are the perfect place to base yourself for your Rotorua stay. We are the closest holiday park to the mountain biking tracks for all levels in the Whakarewarewa Forest. We are only a few minutes away from the City Centre, and conveniently located within walking distance to popular geothermal attraction Te Puia where you can see the world famous Pohutu Geyser. The Rotorua Golf Club, New Zealand’s only geothermal golf course is located within walking distance. We offer a wide range of affordable Rotorua accommodation options including campsites, cabins, backpacker dorms, and our new modern motel units. Our accommodation options are ideal for families, mountain bikers, campers, backpackers, groups and school trips. All guests have access to our well maintained communal kitchen facilities, gas BBQs, bathrooms, laundry, TV rooms, swimming pool (seasonal), kids play area and kids mountain bike track. A visit to Rotorua is not complete without soaking in our free hot pools which are accessible to all guests. Booking for a large group? Ask about our group discounts. Pets welcome on the park by prior arrangement, however they are not allowed in the accommodation so please bring a mobile home for them with you. NZMCA discounts available for direct bookings only.
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Property amenities
Free parking
Paid wifi
Hot bath
Complimentary Instant Coffee
Game room
Hiking
Children's television networks
Children Activities (Kid / Family Friendly)
Outdoor pool
Heated pool
Fence around pool
Complimentary tea
Vending machine
Kids' outdoor play equipment
Highchairs available
BBQ facilities
Outdoor furniture
Picnic area
Shared bathroom
Shared kitchen
Shared lounge / TV area
Laundry service
Self-serve laundry
Room features
Seating area
Microwave
Refrigerator
Electric kettle
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Budget
Languages Spoken
English

Location

463 Old Taupo Road, Rotorua 3015 New Zealand

Reviews
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Detailed Reviews
Jenny A wrote a review Sept 2023
Wellington, New Zealand
4.0 of 5 bubbles
Great facilities, the bathroom, shower and dining room were all clean and spacious. The kitchen was a bit disappointing as it came with no cookware, crockery or utensils. This was fine because I had my own, but I would have loved to see a coffee plunger at least. The staff were friendly and helpful. I camped and although it was raining, the ground I was on was elevated and didn’t get too soggy. The hot pools are lovely. I suggest going later if you are a solo traveller as families filled up the pools before 6. The price for camping is pretty good considering you have access to the hot pools included.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cables_on_holiday wrote a review Oct 2022
Taupo, New Zealand
3.0 of 5 bubbles
The staff at reception are absolutely lovely. Unfortunately the cabin needs a lot of work. The towel rail fell off the wall when we opened the door, the mattresses are very lumpy and uncomfortable, the heater didn't work, and the oven was not working well. The people in the neighbouring cabin had a leaking roof with all the rain but the pools were lovely and it is in a great spot to enable access to a lot of adventures. The other disappointing part was that we had to pay $20.00 for wifi when all the other places we have stayed offer it free of charge.
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Date of stay: October 2022
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Beware of the beds if you have back problems!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Scott, General Manager at Rotorua Thermal Holiday Park
Responded 18 Oct 2022
Thank you for your review and sorry you found your cabin not to your liking, our sincerest aploogies as we try very hard to ensure our cabins are maintained accordingly. On a positive note lovely to read you enjoyed our hot pools - these are a big hit all year round.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigate55141137743 wrote a review Sept 2023
3.0 of 5 bubbles
Upon arrival, we realised our agent booked a cabin that was too small for our liking. Reception was more than happy for us to change to a bigger cabin (at an extended cost).
The smell of the thermal pools was very strong here (apparently there's one either side of the park).
We were very comfortable in the bigger cabin and it had all the facilities needed.
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Date of stay: September 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liz L wrote a review Dec 2024
5.0 of 5 bubbles
The staff at reception were so helpful at this well-equipped holiday park. A huge shout out to Anne at reception who could not have been more obliging and friendly when we asked her to recommend places to eat and local activities/experiences, marking everything on a map for us. Thank you, Anne! We were only on the site for one night and we were too busy to explore it fully but our campervan was parked near a large kitchen (with multiple sinks etc) and dining area and a good toilet & shower block. There was a covered walkway which provided relief from the blazing sun. We used the laundry facilities, which were very good, too and bought the laundry powder at reception.
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily P wrote a review May 2024
5.0 of 5 bubbles
What a team! Everyone from reception to the regulars are so lovely and kind. The facilities are clean, and well kept. Great for smaller and larger families with lots of different room options.
Shared bathrooms are large and you’re never short of a toilet or shower.
3 main hot baths that are well sheltered from weather.

Cannot thank the staff enough for the smiles, conversation, and consistent warm nature.
We stayed for many days and will be back again!

Close to main city without being in the hustle.

Great facilities for children !
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fidelma wrote a review Aug 2023
5.0 of 5 bubbles
The holiday park was clean and comfortable. The atmosphere was relaxed. While we didn’t have time to use the hot tubs, it was a lovely facility to have access to, especially when camping. The staff were very kind, and were particularly helpful when I lost a ring that meant a lot to me. The staff were all hands on deck to help me and the cleaners were all very generous in their time in trying to assist me in searching for it. Unfortunately, it didn’t show up but I really appreciated all the effort that the staff went to and, as we were leaving, they said they would be in touch if it shows up which I thought was extremely thoughtful.

Just as an aside, if anyone was staying at the park on the 15th July or afterward and came across a silver ring with a green heart with little white crystals on both sides, I would massively appreciate you letting me know or getting in touch with the park. It is not valuable but is hugely significant to me as it was given to me by my grandmother on my 13th birthday (I’m now 34) and it holds a lot of nostalgia for me. It is called a Claddagh ring and is a symbolic ring from Ireland. I will post a picture just in case.

Again, thank you to the lovely staff for everything!
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Date of stay: July 2023Trip type: Travelled with friends
Room Tip: Be careful with your belongings ;)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Renata O wrote a review Mar 2023
+1
1.0 of 5 bubbles
We have been traveling in a camper for the 5th time around New Zealand. We mostly use paid campsites. We are also on this campsite for the 5th time and I was shocked at the hygiene standard in one of the toilets-bathrooms in the block. Probably, this block will undergo renovation, but as of today, in my opinion, it should be out of use for reasons of hygiene safety. The more that I did not notice that the renovation works were in progress.
One night at this park is $60 for 2 people
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Date of stay: March 2023
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Scott, General Manager at Rotorua Thermal Holiday Park
Responded 16 Apr 2023
Thanks Renata for your review, our main ablution block has indeed undergone renovations and looks fantastic. The cost of a stay for 2 guests on a powered site is $55.00 not $60.00 as you state. Sorry to read you found our holiday park a disapointment :(.
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slusignan wrote a review Mar 2023
Montreal, Canada
3.0 of 5 bubbles
We rented a 2 bedroom cabin, which I would describe as "Rustic". It's high-end camping. The living room had a huge glass door that slid across and out of the way, so the whole inside was exposed to the outside; quite lovely. The kitchen was large, but not stocked for anyone who wanted to use the oven (had to ask for oven-proof ware). The first night nothing worked so we called and they replaced the microwave and showed us where the circuit breaker was for the stove top (in a cupboard beside the stove). This had to activated before and after using the stove-top! Beds were comfortable; unit was clean; only 2 hangers in the closet. If you're used to camping, this is luxury. P.S. Internet not free and was very iffy.
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Date of stay: March 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Internet very poor & even when you buy 4GB it says you are out. Something screwy with their system.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Scott, General Manager at Rotorua Thermal Holiday Park
Responded 16 Apr 2023
Thanks Slusignan for your review, great to read you had a positive stay with us and apologies about the wifi, it's not free but the cost is minimal at either $2 or $5.
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LauraHu22x wrote a review Jan 2024
Auckland, New Zealand
5.0 of 5 bubbles
We camped in a powered lot. The campsite was really easy to find and only 5/10 min drive from the centre of Rotorua.

Everything was clean and there were plenty of toilets/showers and other facilities.

They also have pools including some hot pools which is a lovely addition. We had a great time camping here and would definitely come back again!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma J wrote a review Jan 2020
Shanghai, China
1.0 of 5 bubbles
Two families hired 2 camper van sites for 2 nights. The booking was made in advance in 2019. On arrival they said they couldn't put our 5 vans together; which we didn't actually book. They then had to look for 2 sites together, giving us 2 sites on very uneven ground and not long enough to reverse the vans onto safely. The attitude and customer staff in reception was indescribable. Anna didn't even look up from her keyboard when holding a conversation with us. We asked for better sites. We had to walk around to find them ourselves. We found 2 but were told they were decommissioned with no electric. We took them anyway as there was no other option. No apologies or compensation was offered.

Then we visited the toilet blocks!! These were awful in every way! Doors missing off toilet cubicles, 2 showers only in each of the 2 blocks. Holes in the shower walls. Rotting walls around the base of the buildings. Human hair everywhere, dirt and rubbish all over the floors. It felt cleaner to avoid using the shower blocks.

The only positive point was its thermal pools (with human dead skin floating around) and its location to the thermal valley across the road.

Each time we approached reception on our arrival we were made to feel very unwelcome and that everything was our own faults!
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Date of stay: January 2020
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rotorua T, Manager at Rotorua Thermal Holiday Park
Responded 14 Jan 2020
Sorry to read your review and that our holiday park did not meet your level of expectations. I can assure you our staff try very hard to ensure all our guests have a wonderful experience and due to the high demand with campers and guests over our peak period the Front of House ladies do an incredible job making sure campers in all capacities are sited accordingly. Apologies you found this was not the case.
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…
Brenda H asked a question Jul 2019
Snells Beach, New Zealand50 contributions13 helpful votes
Is there wifi and if so, is there a fee? Thanks
Answer from trolley1265
Bendigo, Australia93 contributions54 helpful votes
Yes there is and it's a bit slow sometimes and there is a small fee.
Answer from Andrea S
Rotorua, New Zealand25 contributions1 helpful vote
Hi Manish, it looks as if trip advisor/expedia have changed the descriptions for our holiday park accommodation without advising us. This description is incorrect. This is a Studio Cabin with 2 bunk beds in them and a coffee/tea facilities (electricity only, no running water) to see full descriptions and photos please go to our direct website Thanks Alicia Styles - Park Manager ps. thanks for bringing this to my attention I will contact expedia immediately and get these descriptions fixed.
Jessebash asked a question Jan 2015
Brisbane, Australia26 contributions3 helpful votes
Have the thermal pools reopened? coming in 10 days. thanks
Answer from Andrea S
Rotorua, New Zealand25 contributions1 helpful vote
Hi there, I am happy to say, YES! All of our hot thermal pools are open, as well as our large cooler swimming pool. We look forward to seeing you soon!!
Helen S wrote a tip Dec 2023
9 contributions13 helpful votes
3.0 of 5 bubbles
"BYO wine glasses! "
Read full review
Donnydonson wrote a tip Dec 2023
Milford on Sea, United Kingdom58 contributions18 helpful votes
3.0 of 5 bubbles
"The plots closest to the hot pools are also closest to the busy road"
Read full review
Fidelma wrote a tip Aug 2023
12 contributions1 helpful vote
5.0 of 5 bubbles
"Be careful with your belongings ;)"
Read full review
Resort645093 wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"Do not stay here!"
Read full review
slusignan wrote a tip Mar 2023
Montreal, Canada118 contributions16 helpful votes
3.0 of 5 bubbles
"Internet very poor & even when you buy 4GB it says you are out. Something screwy with their system."
Read full review
…
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PRICE RANGE
$101 - $125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rotorua thermal holiday park hotel rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
48
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ROTORUA THERMAL HOLIDAY PARK - Updated 2024 Campground Reviews & Price Comparison (New Zealand) - Tripadvisor

Frequently Asked Questions about Rotorua Thermal Holiday Park
Which popular attractions are close to Rotorua Thermal Holiday Park?
Nearby attractions include Whakarewarewa - The Living Maori Village (1.1 km), Te Puia (0.6 km), and New Zealand Maori Arts and Crafts Institute (0.5 km).
What are some of the property amenities at Rotorua Thermal Holiday Park?
Some of the more popular amenities offered include free parking, a hot tub, and kids activities.
What food & drink options are available at Rotorua Thermal Holiday Park?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Rotorua Thermal Holiday Park?
Yes, free parking is available to guests.
What are some restaurants close to Rotorua Thermal Holiday Park?
Conveniently located restaurants include Mr Yakitori, Chapman's Restaurant, and Devon Sea Foods.
Are there opportunities to exercise at Rotorua Thermal Holiday Park?
Yes, guests have access to a heated pool during their stay.
Are any cleaning services offered at Rotorua Thermal Holiday Park?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Rotorua Thermal Holiday Park?
Many travellers enjoy visiting Whakarewarewa - The Living Maori Village (1.1 km), Te Puia (0.6 km), and Government Gardens (3.4 km).
Is Rotorua Thermal Holiday Park accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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