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Tuscany Villas Rotorua - Heritage Collection

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Traveller (68)
Room & Suite (51)
Dining (2)
Overview
  • Excellent47%
  • Very good37%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“spa bath”(35 reviews)
“ceiling fan”(10 reviews)
“fenton street”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Suites
Kitchenette
4 Star accommodation
All hotel details
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Reviews (303)
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292 results
Traveller rating
128
111
34
12
7
Traveller type
Time of year
LanguageEnglish
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128
111
34
12
7
Show reviews that mention
All reviewsspa bathceiling fanfenton streethousekeeping staffgreat accommodationshort stayfree wifino air conditioningroad noisedvd playertea coffeehandy locationwould stay here againbeds were comfortablethoroughly enjoyed our stayonly stayed one nightsulfur smell
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1 - 5 of 292 reviews
Reviewed 4 days ago

Everyone go to Tuscany villa the best place ever in Rotorua would recommend Tuscany villa all over the world from New Zealand to overseas to all over the world for ever people be silly not to stay best place ever always

Review collected in partnership with this hotel
Thank paulettetehuia
Response from TuscanyV, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 3 days ago

Wow, thank you so much for the amazing review. Very happy you have enjoyed your stay with us. Take care-Judith

Reviewed 5 days ago

This is a very nice property, well located, with pleasant managers and staff. We enjoyed our stay because it was very clean, very quiet, close to two supermarkets and the city centre, and the rooms were large. The suite we stayed in, No. 4, was...More

Review collected in partnership with this hotel
Thank rodcarolm3
Response from TuscanyV, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 3 days ago

Thank you so much for the review-Its feedback like this that allows us to make positive changes at some stage. Very happy to know everything else was good and for that I thank you again- Judith

Reviewed 3 weeks ago

A clean tidy unit, although a little on the small side for 4 people in winter. Good central location, close to a supermarket and not far from the CBD. The unit had a lovely, big, indoor spa pool/bath. Would be nice if there was a...More

Review collected in partnership with this hotel
Thank 1110Claire
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 2 weeks ago

Thank you for your review-we cant please everyone, but the spa bath is definitely a winner. Heated towel rails are never going to happen, as this is a huge cost and not energy efficient. Used towels are changed daily-thank you again-Judith

Reviewed 3 weeks ago

Spa bath was good, however unfortunately overall the room and price did not meet our expectations as portrayed online. Room was unclean in areas, including bedding and dishes. Mould in the bathroom and living room curtains. Extractor fan in bathroom couldn’t cope with condensation from...More

Review collected in partnership with this hotel
Thank James I
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 3 weeks ago

Apologies, I hope you made this known to reception. We certainly appreciate this feedback, it allows me to speak to those concerned-Judith

Reviewed 4 July 2018

Comfortable and quite suitable for my requirements. Loved the spa bath - nice to relax at the end of the day. Need to be fit to climb the steps. Staff pleasant and efficient. I would come again. I would come again.

Review collected in partnership with this hotel
Thank Jack S
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 7 July 2018

hahah...then come again! Phone is waiting!. Thank you for your review, very nice indeed, Thanks so much and i do hope we see you again-Judith

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Wheelchair Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Spa
Hot Tub
Details
Price range
US$87 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Rotorua
#22 Romantic Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Rotorua
#22 Romantic Hotel in Rotorua
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (68)
Room & Suite (51)
Dining (2)
Questions & Answers
Ask a question
jojobro
3 October 2017|
Answer
Response from Teresa T | Reviewed this property |
I agree!
1
Vote
Aaron M
25 November 2016|
Answer
Response from TuscanyV | Property representative |
Yes we have 2 X 2 Bedroom units
0
Votes
Troy R
3 December 2015|
Answer
Response from TuscanyV | Property representative |
Hi Troy, we explained this in our management response. No-one has died in our motel. We think it may be a cooking odour, we have tried fixing the issue by having all the drapes, carpets, walls and fixtures cleaned. There... More
0
Votes
Room Tips
"Beautiful atmosphere relaxing comfortable so warm and cozy love Tuscany villa from family from Raetihi..."
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"Almost ready for freshening up of decor. No hot plate only microwave for cooking."
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"Better heating and new shower head in Suiet 5. It looks yucky and unclean."
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"Great place to stay A+++"
Read review
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