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Tuscany Villas Rotorua - Heritage Collection

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Traveller (68)
Room & Suite (51)
Dining (2)
Overview
280 Fenton Street Bay of Plenty, Rotorua 3010 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Heated pool
Non-Smoking Hotel
Suites
Kitchenette
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (313)
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113
37
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All reviews spa bath ceiling fan fenton street housekeeping staff great accommodation short stay no air conditioning road noise dvd player tea coffee would stay here again beds were comfortable thoroughly enjoyed our stay only stayed one night main road close to town hot springs
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1 - 5 of 302 reviews
Reviewed 3 days ago via mobile

Our arrival was tarnished by discovering that we had been charged twice for our stay (for 4 rooms instead of the 2 we had booked). Yes, we were refunded immediately but a simple call or email would have remedied any confusion at time of booking...More

Thank QCL_79
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 2 days ago

Thank you for your review-apologies for the over charge. You agent had sent through your bookings 2x so it wasn't really our fault as it falls into the system. We had 3 clients that this happened to in that particular week. Once we had sourced...More

Reviewed 5 days ago

Kia Ora Tuscany Villas and their lovely and friendly staff, we really appreciate such a nice service, very clean and well presented room.Thanku you to front office for providing us with this unique and wonderful experience😊We’re looking forward to our next visit.

Review collected in partnership with this hotel
1  Thank mehar2018
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 4 days ago

Tena Koe, thank you for the lovely review. As always we would welcome you back-Judith

Reviewed 2 weeks ago

Our second stay at Tuscany. A clean and roomy unit. Quiet and relatively close to the towns eateries. Easy to book on line and the staff were helpful. I loved the huge spa as well. We will definitely be back!

Review collected in partnership with this hotel
Thank Sightseer287348
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 1 week ago

Thank you, its always nice to receive good feedback-Judith

Reviewed 2 weeks ago

Great that there was unlimited wifi and that we didn't need to worry about going over the limit. The Room size that we stayed in was lower standard than other Heritage properties that we went to during the week.

Review collected in partnership with this hotel
Thank JPear2018
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 1 week ago

Thank you for your review-unfortunately we are not all cloned in the same architecture. We are a small place in comparison, but garteful for your kind review-Judith

Reviewed 3 weeks ago

It is a nice place to stay with great value for money with a private spa. We did need to get our tv replaced upon arrival which wasn't very relaxing. Discovered in the morning we didn't have a kettle.More

Review collected in partnership with this hotel
Thank Ben H
Response from KateandRichardBoyd, Manager at Tuscany Villas Rotorua - Heritage CollectionResponded 2 weeks ago

Hi Ben, apologies for the TV. We have had a few issues with our TVs, although leased it doesnt seem to take long to have them replaced, needless to say Sulphur City has its moments when it can affect many things.Kettle, I discovered after you...More

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About
Description
Rotorua's Tuscany Villas offers guests luxurious Rotorua motel accommodation in the heart of the city. Our modern designs and furnishings are comfortable and will delight our guests.Our luxury accommodation More options are top-notch. We provide personal, friendly service and exceptional housekeeping standards for your comfortable stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Spa
Breakfast Available
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Hotel Style
Luxury
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
28
Price range
US$87 - US$187 (Based on Average Rates for a Standard Room)
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel class
Hotel Style
Luxury
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
28
Price range
US$87 - US$187 (Based on Average Rates for a Standard Room)
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Photos
Traveller (68)
Room & Suite (51)
Dining (2)
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Questions & Answers
Ask a question
jojobro
3 October 2017|
Answer
Response from Teresa T | Reviewed this property |
I agree!
1
Vote
AaronM3592
25 November 2016|
Answer
Response from TuscanyV | Property representative |
Yes we have 2 X 2 Bedroom units
0
Votes
Troy R
3 December 2015|
Answer
Response from TuscanyV | Property representative |
Hi Troy, we explained this in our management response. No-one has died in our motel. We think it may be a cooking odour, we have tried fixing the issue by having all the drapes, carpets, walls and fixtures cleaned. There... More
0
Votes
Room Tips
"Nice and cozy"
mehar2018
6 days ago
Read review
"Massive spa😊"
Sightseer287348
2 weeks ago
Read review
"Great that there was unlimited wifi. Room size was lower standard than other Heritage properties."
JPear2018
2 weeks ago
Read review
"Check that everything is there and working before checking people in."
A9111HWbenh
3 weeks ago
Read review
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