Very good facilities. Helpful and friendly check-in. Excellent breakfast. Served in the unit. Distance from CBD so car needed. However there are shops across the road from motel. Situated on a busy road but did not notice the road noise.
The Motel is located conveniently close to town and the unit was presented well and very clean. The beds were extremely comfortable and had lovely clean linen. The shower had great pressure with the added bonus of pumps of shampoo & bodywash inside the shower. Sadly the negatives.... the windows are not double glazed so you heard the constant noise of traffic going past all day/night. The worst thing of all was the terrible smell of the unit. The moment we opened the door we smelt the strong smell of curry. I went straight to the office where I asked for some air freshener and to his credit, the office man came over straight away with some. He sprayed the unit and left the cans with us. He commented that perhaps someone had cooked something strong. The smell unfortunately remained and smelt terrible. Coming back to the unit later from a lovely evening in town we were hit by the stench of curry on our return, putting a dampener on the evening. I actually had trouble going to sleep due to the smell. The is no doubt in my mind that the unit must have had strong ethnic cooking done in it for quite some time due to the intense constant smell we experienced. Unfortunately we will not be returning here again. …
We had a dream week from 28 Dec to 3 Jan 2021. The management was pleasant helpful and efficient. We took our dog with us and were treated with care and kindness. The room was clean and very close to the lake and the city center. We were able to eat outside in the garden just beside our unit door. We highly recommend the motel but, above all, the management of Bella Vista Rotorua
Stayed for one night excellent staff room was on the ground floor very clean bed was comfortable we ordered breakfast but felt wasn't worth the $16 per person will take our own next time will stay again
POSITIVE the room was clean and tidy and the beds were comfortable. The WiFi was free and very good. NEGATIVE For three people the room was too small , we were falling over each other and tripping up on suitcases. CONCLUSION For two people the room would be fine, but with any more than that the room ismtoo small. I probably would not stay here again.
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