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All reviewsfacing the main roadlake rotoruapool and hot tubtwo queen size bedsrooms were clean and tidypleasant staynice roomfree wififamily roomroad noiseenjoyed our stayliving roomgood sizewould stay againclose to townstayed for nightseat street
My family and i stayed here for 3 nights. Our room was clean BUT the carpet was extremely stained, but vacuumed. The curtains were not hanging on the tracks properly so were dangling. You had to go through the small shower room to access the...More
Thank Melita B
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 1 week ago
Hello Melita,
Thank you for your feedback. We are delighted to know that you really liked the location and cleanliness of our property. We would like to apologise for the inconvenience that have been caused during your stay. Your concern regarding the carpets and curtains...More
Me and my friends stayed here for one night. Rooms are generously sized with queen sized beds. It has a swimming pool for members to use and a spa (which we didn't use). Location wise it is pretty central, just few minutes drive from city...More
Thank Angad A
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 15 April 2018
Hello Angad,
Thank you for your wonderful review. We are glad to know that you really enjoyed your stay with us.
We look forward to seeing you back in your next trip to Rotorua.
The most disgusting hotel I have ever stayed in. The carpet was stained, dead mosquitos were squashed on the blinds, mould everywhere and silverfish were found in every room. Absolutely filthy, do not recommend.
Thank A TripAdvisor Member
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 15 April 2018
Dear Guest,
Thank you for your feedback. We are sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff to ensure this won't happen again.
The kitchen utensils are greasy. Spoiled carpet and old dirty sofa. There’re mosquitoes but they didn’t install mosquito net, and because there’s no A/C, we had no choice hut to open window slightly but mosquitoes still managed to get in. Overall, extremely disappointed about cleanliness...More
Thank Regqueen
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 14 April 2018
Hello Regqueen,
Thank you very much for your review of your recent stay at our hotel. We greatly appreciate your comments about aspects of the room that needs updating specially in terms of carpets. It is a pleasure to announce that we will be implementing...More
Enjoyed our stay, friendly staff, room was slightly dated but good value for money. Good size room. Good location 5 min drive to most attractions. Plenty of car spots and it's free which is always a plus.More
Thank Meakz
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 13 March 2018
Hello Meakz,
Thank you for taking the time to post about your experience, glad to hear that you found the room spacious and value for money. Our friendly staff pride themselves on their work.
We look forward to seeing you back in your next trip...More
Response from LRH-Team | Property representative |
Thank you for your query, Lake Rotorua Hotel Provides Free Spa To their Valuable Guests who stay with us.
we look forward to welcome you
Thank you
yogi
