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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
You’ve found us, the only motel in Paihia with a swimming pool heated all year round! We offer quality Bay Of Islands accommodation and authentic New Zealand Hospitality. Our one and two bedroom holiday apartments, studio units, spa bath suites and petite studios are self contained with kitchens/kitchenettes/tea and coffee facilities, and serviced daily. With a Barbecue area, access to tennis courts, a guest laundry, cots/highchairs and free car parking, we are the perfect choice for your Paihia family accommodation. An easy two minute walk to the beach and 10 minutes walk to the centre of Paihia and the wharf. We can help plan your Bay of Islands and Northland adventures and book your tours at reception. Our 50+ Sky TV channels include Sport, and free wireless internet access will help you stay in touch with the world. We look forward to seeing you.
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Firstly we arrived and waited around for half an hour and no one came. The phone number on the website and booking.com did not work. We left and came back a few hours after and had to wait for another 30 mins. When we were greeted the staff were not super friendly and to be honest, kind of creepy. When we arrived in our room it had clearly been just sprayed with Febreeze to cover such a strong odour which stayed the whole of our stay!! The chairs, curtains and floors were stained. Area was a bit dodgy - the only good thing about it was how close it was to the beach. Would not recommend
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not stay with this motel ..its disgusting,,this motel is ripping tourists off and my self ..more than a dozen or so in last 2 weeks. Do not stay at this motel ..my tiny room was dirty with paint falling off ceilings,,bed linnen dirty,,tv did not work,dirty old paper wipes were found under matress,,light switches broken. Windows broken and couldnt be closed . Neigbours lighting on all night windows had no curtains..no coffee satchets,,bed was hard wooden planks with paper thin mattress ..they could and did not fix,,so i left and asked for refund they refused.. this is also advertised on pahia facebook page with many other travellers complaints that have recently been affected there are suppporting photos
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Date of stay: September 2023
Service
Trip type: Travelled on business
Room Tip:Do not stay in this motel it is dirty unhealthy and a terrible experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived at the motel I read a previous review in June which confirmed my thoughts of the motel. The manager told me that there was no social housing people in the motel, but only workers. However, I believe they are working people living there on social housing!. There are empty units , but they are not prepared for tourists. The unit was unserviced, and when I complained the manage said she was not permitted to enter in my absence!. Probably applied to people with illicit drugs and stolen property that social housing people have.The TV didn’t function. We were offered another unit, but I didn’t want to move among her clientele downstairs. We only stayed there because of the heated pool. It is generally undesirable.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chose this hotel because it had a heated pool which I thought the kids would enjoy but we didn't even use it. Couldn't get out of these fast enough. Units are being used for social housing, noisy, drunk and disruptive 'guests', unsafe atmosphere, beer bottles and broken glass laying around, whole property is run down and grotty. We had paid a small fortune to stay there and it was awful.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff were helpful with a nice pool and spa but the room was musty and smelly. Curtains are old and dank as is the bedding. Don't think I could recommend at the price of $300 for a 2 bed aptmt. Felt like $150 worth of value.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked 6 rooms and i asked the owner if they were providing long term accommodation for social housing as we had been warned that motels were doing this in Paihia. I explained that i had a bad experience in Tauranga and would not be placed in a similar situation again. The owner said that she definitely didnt provide social housing. We duly arrived and immediately noticed old cars in the courtyard so asked owner again if she was providing social housing. Again she plausibly denied it so we registered. For four nights we put up with parties, revving cars, blown engines with used oil over entrance and on it went. The place was a nightmare. Other guests arrived and left in early hours because of the loud music and parties. We have stayed at this motel on two other occasions with the previous owner and the stay was fantastic.The new owner was a liar and the stay disgusting. We will never stay at Edelweiss again nor will we recommend it to other tour groups we are associated with.…
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our room was booked at an information centre. We were very disappointed with the room as allicated. It is the smallest studio we have seen. We found it was called a ‘petite studio’ and they were correct. Maybe there are other units that are larger but we moved on after one night deciding not to stay the second booked night. There was no room to move. A tiny bench space. No hob A microwave. No sink area so cups etc had to be washed in the handbasin. Hardly heigenic. Very disappointed. Good location as has been said. Also it was clean which was great. Overall a disappointing experience.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We used to really enjoy staying here, until our last trip when we were told they had cancelled our room. It seems someone with a similar name cancelled their room which they thought was us, so why we couldn't have the uncancelled room I don't understand! They didnt apologise, and merely told us to go stay someone else... Luckily the motel next door had a room, which was cheaper and nicer, so they have gained a new customer.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent service new towels everyday. Heated pool and spa is just amazing! Professional staff! Very clean and presentable rooms! Laundry also available! Highly recommend Edelweiss Motel! Perfect Motel for couples and family. Walking distance to the beach🏖
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this as it looked to be good value for money and close to town. We also really liked how honest the room advertisement was, as we booked the 'petite studio' so we knew to expect a small room and not to take lots of luggage (thanks to the honest advertising). When we arrived we were blown away by the friendly and warm welcoming. Everyone that worked here was SO LOVELY and kind to us, it really made for an awesome experience. We even got upgraded to a much larger room for our 3 night stay which was incredibly generous! Our room felt very clean, the bed was comfortable and it was really well equipped. Every part of this motel demonstrates the passion the wonderful owners have for their region and trade. We have stayed a lot of places this summer and because of the wonderful humans here, Edelweiss was definitely our favourite :)…
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Date of stay: January 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
$122 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
edelweiss hotel paihia
LOCATION
New ZealandNorth IslandNorthland RegionBay of IslandsPaihia
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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