Happy My Daughter was able to work on The Saturday out of the Room for Her Make up Business we Booked from Friday to Sunday Good Clean Room (would’ve liked a Microwave) Unfortunately with Backpackers across Road Friday n Saturday were Very loud could hear everything Undercover parking great bonus with wild weather
We booked for 3 nights because of all the amenities this place had to offer - Pool, Spa, Sauna, hotels own bar/Restaurant. However, upon arrival we soon found out the restaurant/bar wasn’t to be open as they don’t do this anymore, the sauna doesn’t work, the Spa pool was not clean (murky brown water and half full). Quite disappointed as we booked because this place had all these things to offer. There was no ironing facilities in room - had to ask for this, no phone in room. We went out for the day at 8am and left the “Service room” sign on door, arrived back at 5pm and nothing had been touched, had to ask for clean dry towels etc Breakfast was basic bread to toast, mini croissants, muesli, yoghurt and fruit. Wouldn’t pay the $15 for this, best to get a breakfast at one of the many cafes close by. Location was great, easy walking distance to shops, cafes, restaurants and bars. Amongst all the issues, the Staff were very friendly and helpful. Wouldn’t be first pick for the next visit, but would go back if all these things are fixed. Has great potential.…
pleasant stay and staff was very helpful and and friendly.My tv was not working on my arrival, staff was very helpful to sort it.They could not fix it but moved us to the room next door and we were sorted. The hotel is getting on now,and I think it is time for some maintenance and renewal of facilities.
Great helpful staff, very comfortable bed, spacious room. Not on the main road through town, so away from traffic noise, yet close enough to the sea shore. Good breakfast with gluten free bread supplied at my request
excellent sheets and towels, but as we were in a lower tier room the noise from upper level room was very obvious at night - no ceiling insulation. there were a few other defects in the room, but believe a refit is due. the staff were wonderful, very very helpful and continental breakfast was excellent.
When I arrived I could not pay the 1$ with my credit card as it had been compromised in Auckland - I had to pay $100 using my debit card, the receptionist would not take $100. I was then given the key and told my room number. Next morning I handed in my key and left. On Tuesday I noticed my $100 was not reversed into my acc, so rang and apparently I was supposed to swipe my card before leaving I WAS NOT INFORMED luckily I was still in Kaitaia so had to go back down to Pahia and swipe my card. the receptionist suggested I send my card details and she could do it but after my credit card being compromised I do not trust anyone. I did leave a remark re staff being very helpful but that there was a horrid smell in the room all night coming from the bathroom.
Comfy and good location to stay little noisy first night second night quiet. Lots of parking rooms well cleaned, continental breakfast buffet was yum lots to choice from and friendly helpful staff. Will stay again.
We were up in Paihia for the BOI Country Rock Festival. The room was very comfortable and well-equipped - huge bed! The continental breakfast was excellent. The biggest strength of Paihia Pacific was the staff. Without exception they were friendly, helpful and cheerful. It makes such a difference! All in all we felt that we had great value for money.
Booked early and got a good rate that suited our purpose ie away most of the days while attending the Country Music festival. The staff were very friendly and helpful even allowing me to heat top some food in the kitchen microwave and use a plate and utensils Easy to walk to centre of town . .A bit cold to use pool and didntreally have the time but could be nice in summer.
We stayed at Paihia Pacific Resort Hotel for our work trip. A big thanks to Ignacio and his team who were super helpful and accommodating for our team needs - which involved booking the bar for us to practice our Waiata + have a welcome drink at, as well as setting up the conference space for our team strategy sessions with projectors etc. The rooms were lovely and clean and a good value for money for our needs.