Outrigger Motel
45 Williams Road, Paihia 0252 New Zealand
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About
#4 of 24 motels in Paihia
Location
Cleanliness
Service
Value
Outrigger Motel is a family-run motel located in central Paihia, offering warm, welcoming hospitality with comfortable and quiet accommodation for your visit to the stunning Bay of Islands. We are a short stroll from Paihia’s shops, restaurants and beaches, with easy access to all the water, land and air activities that this beautiful destination has. The Bay of Islands, “where New Zealand stories begin”, is rich with culture, history and adventure possibilities – or you can just relax on our picturesque beaches. Outrigger Motel has immaculate, clean and sun-drenched units. All rooms have comfy beds, modern kitchens, pristine bathrooms, and relaxing outdoor seating.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Canoeing offsite
Car hire
Meeting rooms
BBQ facilities
Baggage storage
Street parking
Wifi
Breakfast in the room
Newspaper
Outdoor furniture
Picnic area
Sun terrace
Private check-in / check-out
Laundry service
Self-serve laundry
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Room features
Housekeeping
Safe
Kitchenette
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Location
96Great for walkers
Grade: 96 out of 100
31Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
45 Williams Road, Paihia 0252 New Zealand
Getting there
Car HireSee all Paihia car hire
279Reviews0Q+A55Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Rooms were reasonably clean although we found items under the bed left from previous occupants. Room with double bed and single bed was adequate; double bed filled width of the room so nowhere to move and no ventilation. We were there just as cyclone gabrielle was coming so for safety reasons had to leave two nights earlier than planned. Motel were absolutely unhelpful or friendly when asked to meet us halfway as we had already paid four 4 nights and only stayed 2. We thus ended up unexpectedly having to pay for another 2 nights in the middle of the north island. There was no compassion shown, they weren't even willing to refund one of the 2 nights not used.
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Date of stay: February 2023
Rooms
Location
Service
Room Tip: Stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent for a budget stay close to the waterfront area. Plenty of shops and restaurants very close. Some parts of the motel are older. Everything you need is there. As a group of two couples we took two studio rooms overlooking the road. There was a deck area with a large table and umbrella which was perfect for meals. Staff were very friendly and helpful.
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A basic but clean and tidy motel with friendly and knowledgeable staff. Supermarkets, shops and activities are all very close. There was a few issues with the WiFi dropping out, and there is only a few SKY channels, but all in all I would stay again.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 6 Jan 2020
Thank you for your review, we hope you had a wonderful time in the Bay Of Islands, have a great New Year 2020. Regards Yang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last minute decision to book only thing left was outrigger hotel Awesome hosts reasonable rate clean tidy very central Right opposite the wharf close to shops bars wharf etc Hosts very welcoming and while room was basic it was only one night and all we needed We would certainly use again
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Room Tip: We stayed upstairs at the back Access was ok and help was offered but not needed to get luggage...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 10 Oct 2019
Thank you for your review, we hope you had a great time in Bay Of Islands, look forward to seeing you in the early future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a very quiet unit at the back of the site which was clean and comfortable. However we were a bit disturbed by a noisy celebration one night from a party which we believe was connected to the owner which didn't go on till late, but the owner went out of her way to apologise the next day which was really appreciated. Whilst we were provided with helpful information at check in, there was a communication difficulty when we asked where the nearest pharmacy was, to be told it was in Keri-Keri, despite it being only a few hundred yards down the road! Overall, however, we would recommend this accommodation as it is good value for money.
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Date of stay: February 2019Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: Choose a room at the back
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 4 Mar 2019
Thanks for your review, sorry again for the noise had been made during your stay with us, we hope you had a wonderful time in Bay Of Islands. Regards Yang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here three years ago and chose to stay there again because of its excellent location but the motel is now looking "tired" and we would look elsewhere next time. The ownership had also changed from a very friendly New Zealand family to an efficient but absolutely no sense of humour Asian family, which is a second reason that we would look elsewhere next time.
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Date of stay: February 2019Trip type: Travelled with friends
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 27 Feb 2019
Hello Maioha, thanks for your review, we could not find any booking under this name as maybe you use a differ name, I feel really sorry that my hospitality did not meet your expectation, we hope you had a great time in the Bay Of Islands. Regard Yang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a good three day stay here in January. The motel is extremely well located, very clean and comfortable. The staff are very welcoming. My youngest teen was sick while we were there and the owner was very concerned. The laundry facilities are terrific and well priced. I was concerned that there was no air conditioning but the overhead fans kept it very comfortable. So very quiet at night. I would happily stay again.
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Date of stay: January 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 3 Feb 2019
Thank you very much for your kindly review, so glad you enjoyed your stay with us in Paihia, best wishes to all of you and we look forward to seeing you in the future. Regard Yang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed with Yang at her lovely motel in January 2018. We were allocated 3 rooms with road frontage, which made it quite private from the rest of the motel but also added interest in terms of the passing foot traffic. The rooms were very tidy and clean. Also they were within walking distance of the best pubs and restaurants and shopping facilities that Paihia has to offer, whilst being located on a quieter street. Yang was the perfect host and we appreciated the fact that she went the extra mile for us on a number of things. Good luck to her, her family and her staff as they certainly exceeded our expectations.
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Date of stay: January 2019Trip type: Travelled as a couple
Value
Rooms
Service
Room Tip: Pick the ones closest to the roadside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Owner at Outrigger Motel
Responded 25 Jan 2019
Thank you very much for your kindly review, so glad you enjoyed your stay with us in Paihia, we wish you a great 2019, and look forward to seeing you again. Regard Yang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were very accommodating and went out of their way to make sure our room was ready for us. Offered us information brochures and checked we knew our way around the area. Overall very friendly staff and a family approach. Room was tidy and had everything we needed, also had a complimentary bottle of milk which was handy on arrival! Would stay again :)
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Date of stay: January 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 9 Jan 2019
Thank you very much for your kindly review, we hope you had a great time in Bay Of Islands, we look forward to seeing you in the future. Regard Yang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Budget accommodation can be good but Outrigger Paihia is kind of average and poor value given the cost. Room very budget : bed and sofa uncomfortable and fittings cheap. Location good - close to shops and beaches. Web site says "Breakfast available on request" but on arrival they said they wouldn't do it for us. Parking very cramped.
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Date of stay: January 2019Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Yang Z, Manager at Outrigger Motel
Responded 8 Jan 2019
Thanks for your review, we do have continental breakfast available for $12 per person, but the reason I have suggested you buy from the bakery shop because they are more professional in cooking with cheaper price, and they just 50 metres away from us. Sorry for the troubles. Hope you had a great time in Bay Of Islands.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$93 - US$97 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandNorthland RegionBay of IslandsPaihia
NUMBER OF ROOMS
14
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Claim Your ListingOUTRIGGER MOTEL - Now $158 (Was $̶1̶9̶2̶) - UPDATED 2023 Reviews & Price Comparison (Paihia, New Zealand) - Tripadvisor
Frequently Asked Questions about Outrigger Motel
Which popular attractions are close to Outrigger Motel?
Nearby attractions include Paihia Harbour (0.3 km), St Paul's Anglican Church (0.4 km), and The Cabbage Tree Shop (0.02 km).
What are some of the property amenities at Outrigger Motel?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
What food & drink options are available at Outrigger Motel?
Guests can enjoy breakfast and barbeque facilities during their stay.
Is parking available at Outrigger Motel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Outrigger Motel?
Conveniently located restaurants include Third Wheel Coffee Co., Terra Restaurant, and Letz Cafe.
Is Outrigger Motel located near the city centre?
Yes, it is 0.2 km away from the centre of Paihia.
Are any cleaning services offered at Outrigger Motel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Outrigger Motel?
Many travellers enjoy visiting Pompallier Mission and Printery (3.5 km), Waitangi Treaty Grounds (1.5 km), and Flagstaff Hill (4.1 km).