Elderly office lady may have got out on the wrong side of bed. Rude from the outset. Only stayed here because our normal motel was fully booked. Won't stay again. Would rather give my money to someone who actually likes people.
We stayed in an upstairs studio. I recommend staying upstairs as it is more private. The room was modern and clean with a spacious shower cubicle. There is a shared balcony with beautiful views. The pool, spa pool and bbq area is great. The pool is not heated but was very warm (end of January). Paihia beach is just across the street. You can easily walk to the restaurants and the pier. Hotel is located on the corner of a busy road and it can be noisy. Later at night the noise dies out and you can hear the waves crashing.
We had a 2nd floor Studio Sea View Suite. Sitting on the balcony had awesome views out towards Russell. Room was very well appointed with kitchenette. Was just right for 2 adults. Swimming pool onsite was great. The walk into town was not a problem with plenty of food choices at hand. Road noise was an issue at night but soon got used to it, I would recommend it A+.
Impromptu trip up north and booked here on a whim - super glad we did as will stay again. Great spacious room, really friendly owners and staff who we met, and a great location. The pool and spa are brilliant even with the beach over the road - definitely a stand-out in Paihia. Air conditioning was great to have in the NZ summer (or would make the place nice and cosy in winter which is also a great time to visit the Bay of Islands). Parking was easy, good plunger coffee in the room, a great shower and the whole place was spotless. Everything you need from a motel!
We stayed here for a weekend away. It was impressively clean, nice and cool with the air con and in a really great location. Plenty of parking. Nice pool, spa, even a bbq. I strongly suggest requesting upstairs as our downstairs room was very noisy given the people above us didn’t go to bed until very late. The beds were far too soft and saggy for our liking but perhaps some people are into that?
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