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Expressotel

Cnr Clive Square East and Tennyson Street, Napier 4110 New Zealand
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Traveller (34)
Room & Suite (32)
Dining (3)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#10 of 41 hotels in Napier
Location
Cleanliness
Service
Value
expressotel is a perfect downtown base for the savvy traveller to enjoy the delights of Art Deco Napier. You're opposite picturesque Clive square in the heart of Napier City, with cafes, restaurants, and plenty of fun stuff to do right on your door step. expressotel offers 45 spacious, well presented and functional hotel rooms, including 42 studios (3 mobility-accessible), 2 one bedroom suites, and a new stylish one bedroom apartment. All hotel rooms include Free-view TV and WIFI/Ultra-fast broadband, free tea and coffee. Limited free parking is provided on site and other parking options are close by. Secure bike storage is available should you wish to bring your bikes to enjoy the cycle trails. Portofino Restaurant is located adjacent to reception on the ground floor and offers delicious options for breakfast, lunch and dinner. expressotel is part of the Art Deco Masonic group which includes iconic Art Deco Masonic Hotel, Emporium Eatery & Bar and The Rose Irish Bar.
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Property amenities
Free parking
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
Bicycle rental
Baggage storage
Newspaper
Complimentary tea
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Russian
313Reviews2Q+A62Room tips

Reviews
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Rdnkh wrote a review Sept 2023
582 contributions153 helpful votes
I would love to give this hotel more than 3 stars it was clean, comfortable and well located but the reason it loses out is I have never ever stayed anywhere with such atrocious lighting. I might as well have been blind it was so poor and to get anything half way decent I had to turn on the light near the door as this was linked the the biggest light in the room. The shape of the room was such that the light near the door offered nothing in terms of room lighting except ability to have light on in the room. I can not believe the room light wasn’t on a seperate switch. It may seem odd to go on about lighting but hotels for me have 3 criteria lighting, noise from other guests and showers over baths. There is no shower over a bath and I’ll give them a pass on noise as it’s no worse than many other hotels I’ve stayed in.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MrsGNZ wrote a review Apr 2023
South Island, New Zealand404 contributions97 helpful votes
First thing, it was annoying that the couple they were serving ahead of us was charged for $598 and for us $650. The place is reasonably clean but there are molds in the corners. They only provided us shampoo/conditioner all in one so this is what we used for body soap. We requested at the time of booking for extra pillows, none were given. We can't request for something when no one is at the reception. The place doesn't have enough car parks so you need to park across the road. They don't provide breakfast neither. The room is very small and I expected better amenities for their room charges. There is a fridge and coffees/teas.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get in early to grab your carpark
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig Hay, Owner at Expressotel
Responded 13 Apr 2023
Hi there, I'm sorry that your experience didn't live up to your expectations. Cleanliness clearly is an issue here and one that we've put areal focus on since seeing your review. It is disappointing to read this. I take on board your other thoughts as we look to change some procedures and communication. Regards, Graeme
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cassandra E wrote a review Mar 2023
Melbourne, Australia28 contributions10 helpful votes
Nice location and easy to find. Wasn’t happy about the lack of parking which wasn’t mentioned upon booking. When somewhere says they have parking I assume there is more than 10 spaces. Should be marked as ‘limited spaces’ On the up side, the room was nice and clean, the air con was on when we arrived which was lovely on a hot day. Check in was pleasant, even got a couple suggestions for dinner nearby. Close walk to main shopping area and waterfront.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig Hay, Owner at Expressotel
Responded 8 Mar 2023
HI there, Thanks for posting your feedback. Since seeing this, we've changed our parking message online to make it clearer for potential guests. Without feedback like this, we are unaware and I was glad to ready yours so that we could make that change. Thanks again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KeepDiscovering wrote a review Jan 2023
Wellington, New Zealand349 contributions139 helpful votes
I stayed at this property for three nights. The property is located on the outskirt of Napier's shopping/dining/entertainment precinct. It seemed to be the only positive point I could relate during my stay. When I checked in, the front desk tried to overcharge $60 on the room bill and said that it was what their system showed, until I showed the booking confirmation they sent me. What was underwhelming was their attitude that they could only be correct until they were shown otherwise. There is a lack of secure parking on the premises. If you can't find one during your stay, you will have to use on street parking nearby. There is a pub and some restaurants near to this hotel so it may not always be easy to find a parking slot. Also, finding a safe on-street park can be a bigger challenge esp. at night when some people may have drunk a few more pints from the pub. It is definitely a concern for those who drive and stay. The room was in a decent size and the furnishing was fine. The windows and balcony were a bit dated and filthy. A splash of new paint and occasional deep cleaning should have fixed them. The service during my stay was fair. Daily room cleaning was late (done after 3pm) but with labour shortage it was understandable. I would not consider staying at this place again because of the problems mentioned above.
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Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DMK wrote a review Dec 2022
Edinburgh, United Kingdom181 contributions46 helpful votes
There is a small car park at the side which we managed to get into. Hotel is nice, friendly reception (it has limited opening hours by this was clearly shown on our booking with a way to contact them if you were arriving outwith these times). Room was nice very clean and comfortable. Good bed and shower. Fridge and kettle. Very central to everything in Napier which is a lovely town. Didn't notice any traffic noise at all.
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Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AdelaideJulie wrote a review Nov 2022
Adelaide167 contributions128 helpful votes
We had a difficult start to our 2 night stay. We arrived at 11.30am after our flight to find the door locked. After using the after hour button the door open & we waited 10 minutes before the lovely house keeper helped us to store our luggage. Reception opens at 12 noon, a note on the reception desk would help to inform guests. We had a great size room which included a very comfortable 2 seater recliner & a desk with a chair! A comfortable king size bed & a great shower. The aircon system is unusual where it is connected to the room above & below your room, the first night the aircon turned off & we couldn't get it to turn back on, the second night was fine. The hotel is on a busy road but it is quiet at night. It is a ten minute walk to anywhere, supermarket, take away, beach & shopping.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Reception is open at 12 noon to early evening.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kiwijokers wrote a review Oct 2022
Auckland, New Zealand364 contributions85 helpful votes
We stayed here years ago, when it was something else. Decor has changed but still street noise . I should have remembered that. The decor is nice , the net curtains are a bit tatty. Heating is good , but I’d bring earplugs next time. The check in was easy.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Weekend parking is free till Monday morning
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jacqui T wrote a review Jul 2022
Sydney, Australia445 contributions134 helpful votes
We booked through AirBnB, which had a great price for what we got. Separate rooms with comfortable king beds, two bathrooms (one with a jetted bath!), good heating, televisions, parking (although limited) - everything you could want! Very good value - although if you prefer cooking on your holidays, the kitchen is more 'ette.
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig Hay, Owner at Expressotel
Responded 3 Aug 2022
Thanks Jacqui for staying with us recently. The 2 suites we have on Airbnb are great rooms and exceptional value with the 2 bedrooms. I hope you enjoyed the rest of your time in NZ. Regards, Graeme
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Irish_Kiwi77 wrote a review Nov 2021
Wellington, New Zealand1289 contributions210 helpful votes
The hotel is in a good location, there are a lot of great restaurants within a short walking distance of the hotel and Napier beach is a 5 minute walk from the hotel. The room was very spacious, clean and the bed was very comfortable. There is a car park under the hotel but there are limited spaces. If you are there on a Saturday the Napier farmers market on right beside the hotel. Overall a very enjoyable stay
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig Hay, Owner at Expressotel
Responded 16 Dec 2021
Thank you for choosing to stay with us and for taking the time to provide a review of your stay. we look forward to welcoming you back again sometime.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelly B wrote a review Jun 2021
Whakapapa, New Zealand174 contributions58 helpful votes
Stayed here for one night with my partner, Yvonne was super friendly and we had a nice chat with her, hotel is in a good location with secure parking. Room was on the top floor with a small balcony. Very clean and bed was super comfortable. Shower was nice but my partner was a little tall for it. Overall a really nice stay - Thankyou
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig Hay, Owner at Expressotel
Responded 16 Dec 2021
Thank you for taking the time to review your stay with us, we really appreciate your feedback and support.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$175 - $199 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
VR Napier Hotel
LOCATION
New ZealandNorth IslandHawke's Bay RegionNapier
NUMBER OF ROOMS
45
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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EXPRESSOTEL - Hotel Reviews & Price Comparison (Napier) - Tripadvisor

Frequently Asked Questions about Expressotel
Which popular attractions are close to Expressotel?
Nearby attractions include Sunken Gardens (0.5 km), Hawke's Bay Trails (0.4 km), and MTG Hawke's Bay (0.5 km).
What are some of the property amenities at Expressotel?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Expressotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Expressotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Expressotel?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Expressotel?
Conveniently located restaurants include Bollywood Stars Indian Tandoori Restaurant, Rasoi Cuisine of India, and Faith Hope Love Malaysian Eatery.
Is Expressotel located near the city centre?
Yes, it is 0.3 km away from the centre of Napier.
Which languages are spoken by the staff at Expressotel?
The staff speaks multiple languages, including English and Russian.
Are there any historical sites close to Expressotel?
Many travellers enjoy visiting Napier Cemetery (1.0 km).
Is Expressotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.