Dirty and smelly, room did not lock, we had to access our room via another room with people sleeping in it, toilets need cleaned, the place just felt dirty and in kept and would not recommend staying here
My stay was from mon 12 Feb - tues 13 Feb 18 Check-in was very quick and efficient. The staff member was very friendly and she helped me carry my suitcase up the stairs to my room. They have lockers in the lounge room. They have a separate room with a large table where you can sit and enjoy your meals. The kitchen was big and spacious. They have a garden which was very spacious and had 3 different areas you could sit at. The toilet was in a very small space. However there was a sink and mirror in the room which was convenient. They had separate shower rooms. The top bunk bed was comfortable and I had a sea view which was amazing. Overall I enjoyed my stay at the hostel and I would stay there again and recommend it to others.
If your on a budget this place is perfect. Very low key atmosphere and not much happening but comfy beds and clean rooms! Nice sea front views if you get a room to the front! Could probably do with more electric sockets in the bedroom!
Was late to check in but a note with keys was left pinned to the door which I really appreciated. Kitchen was okay. Felt very uncomfortable sitting in the lounge as there are a group of people that make it clear you should move so they can use the TV. Not sure why. Rooms were clean and plug sockets provided. Great view of the ocean. Met some great people here, staff helpful. Whilst packing to check out there were cockroaches all over my clothes which put a bad end to a good stay. Bathrooms terrible with no wash basin and awful shower. Sinks in the bedrooms barely produce an adequate around of water to wash hands. I stayed in room 1 upstairs but rooms 7 and 8 are right by the kitchen and looked terrible.
My boyfriend and I chose the Art House Backpackers as an overnight stop in Napier. We arrived at the hostel, with two heavy suitcases and were turned away at the door, even though we had booked online. A young man came to the door, who was not the owner, telling us that they weren't taking any more guests. Waving our booking sheet at him, he mumbled about how the owner didn't want anymore guests due to renovation. He then told us to take it up with the owner who was a few doors down in another hostel. So we took our bags a mile down the road where we found, 'The Bluewater Lodge'. This was crowded with backpackers but no owner in sight. We eventually got the owners number off another guest, who told us one of the backpackers would find us a room in this new hostel. All in all, the experience was extremely poor and not what you would expect from a reasonably rated establishment.…