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Navigate Seaside Hotel

15 Hardinge Road 50 Waghorne Street, Napier 4110 New Zealand
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Traveller (112)
Room & Suite (81)
Dining (2)

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About

#6 of 41 hotels in Napier
Location
Cleanliness
Service
Value
Navigate Seaside Hotel & Apartments offers modern, contemporary accommodation located just 5 minutes' drive from the airport & city centre, and across the road from one of Napier's only swimmable beaches. Positioned in the vibrant seaside village of Ahuriri, Napier we are the gateway to the Hawke's Bay! Designed with both the business and leisure traveler in mind, Navigate offers spacious, quiet, affordable accommodation in a range of room and bedding configurations. Navigate is in the heart of Napier's waterfront wining & dining quarter and growing business hub with walk through access to many local eateries and restaurants. We boast facilities such as an on-site café, free undercover parking with elevator access to all levels, free wifi, free guest laundry and use of our exclusive barbecue area. We can accommodate small conferencing and meetings up to 14 people in our Port View Meeting room, with expansive ocean views and catering available from Sol Café. Make use of "the Box" and Village Green to add some flair to your next meeting. Special rates are also available for Vue Apartments which can be utilised for break out facilities and delegate accommodation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Beach
Bicycle rental
Babysitting
Strollers
BBQ facilities
Car park
Wifi
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Board games / puzzles
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
921Reviews1Q+A100Room tips

Reviews
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keeweetravlr wrote a review 2 Mar
Wellington, New Zealand126 contributions13 helpful votes
We stayed here based on the positive reviews but unfortunately we didn’t get much of the same experience. The cleaning was pretty average - there was some sort of sticky residue on the toilet seat in several places. There were short hairs on the bed sheets and we wondered if they were clean. The throw blanket on the end of the bed was dirty (also no spare blankets for a cold night either). The curtains were disgusting. It’s in need of some attention as it’s looking very tired. As mentioned, the curtains were filthy. There were heaps of dings and marks on the walls - don’t think I’ve ever seen so many in a hotel room. Some of the drawers were hard to open and shut so need fixing. The push button on the bathroom bin was broken so it had to be opened manually. In the main area there was no proper signage for lifts, etc. We found the cost quite expensive for what it was. Unsure if there is meant to be a sea view but there wasn’t unless you stood out on the deck and then you could see a glimpse. The room was very tired as mentioned. The cleaning was average. Parking was ok but a bit tight. Customer service ok. I think we’d possibly stay again after a revamp.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anna A wrote a review Oct 2023
Wellington, New Zealand25 contributions13 helpful votes
Amazing service and interactions with all staff - friendly and informative. Room was perfectly clean and spacious opening to a picnic table and across the road from beach. King bed was super comfy. Location was fab and having off-street parking was great. Great value.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael W wrote a review Jan 2023
Wellington, New Zealand101 contributions21 helpful votes
I was in 207 and there is something wrong with this room's electronics. I've been in 209 and that was fine. Last time I had 207 and this is the room from hell. I can't tell what it is. I flicked the circuit breaker and it made no difference. The dividing wall between the bathroom and the room itself has something that issues a loud clicking sound at irregular intervals. Probably the AC panel, which does it whether on or off. You'll wake up in morning having accrued very little sleep as the clicking alarm clock will wake you every 10 minutes. I won't stay again in case I get this room.
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Date of stay: January 2023
Rooms
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Sleep Quality
Trip type: Travelled on business
Room Tip: If you get 207 run away
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karel wrote a review Oct 2021
1 contribution
Disgusting Hallways - worst I have ever seen not just on one floor but disgusting most floors eg stains on carpets, Horrible plastic Box chairs totally dirty to be fair the room was clean no character white walls white everything Would never stay again
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Date of stay: October 2021
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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smart99 wrote a review Sept 2021
3 contributions5 helpful votes
Room very clean on arrival aside from the couch which was absolutely covered in very visible stains. The 2 ranchsliders would not lock, and we were forced to sleep in an unsecured room. Only one was fixed the next day however. The tradesman left his card so I left him a message to ask the status of the remaining door and advised reception. Neither of us had slept well due to feeling unsafe. Within a few minutes the manager stormed up to the room, would not let me speak, and demanded that we leave the hotel, and the balance of our stay would be refunded. When I got upset at this he said he would call the police, and I asked him to please do this. Instead he forced his way into the room and tried to physically drag me out of the room in my nightwear, in front of my child. I had visible bruising the next day from being shoved into the door. We left the hotel and laid a complaint of assault with police. We located another place to stay, which was fabulous by comparison with Navigate. Having said we would be refunded, this did not happen, and the manager did not reply to emails. I can see from other reviews since then that this person is still the manager and continues to behave like this unchecked, even after being warned by police, which is quite incredible.
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Date of stay: October 2020
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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PTM86 wrote a review Aug 2021
Brisbane, Australia3 contributions6 helpful votes
The service I received by who I believe was the manager, was appalling. tried calling 5 times to check what time they close as it didn’t start on their website or my confirmation, but no one answered. I booked the day of and was travelling up from Wellington, I knew I was going to be late. I was an hour away and they rang me to see if I was still arriving and that reception closes in 30mins, I said I had called 5 times already including emergency number, but no one answered. He just said “oh we’re busy in the restaurant”. When I checked out this morning, it appeared I had been charged twice for the room. I called to question why I’d been charged twice, he hung up on me. I’ve tried calling back again because I was mad by this point but the message service had been switched to their office has closed message. I’m now livid!!! Im a kiwi living in Aussie and had returned home for the first time since pre-COVID to visit my family, and I’m disappointed that foreigners like this are charged with welcoming visitors to our beautiful country.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Frie D wrote a review Jul 2021
Gisborne Region, New Zealand3 contributions5 helpful votes
We have always stayed at Navigate for years and had amazing service until trying to book with person at front desk. Recently I went in to see him about his manner and was absolutely abused and screamed at and he is absolutely detremental to the survival of that hotel. He even chased me on to the street telling me to F**k off. He is incredibly disgusting and I would never stay here ever again. I will make it very clear as my life long mission to advise anyone heading to Napier to NEVER STAY AT NAVIGATE. This guy on front desk needs to be dismissed immediately. Management you need to step up!!!
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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madd wrote a review Jul 2021
Auckland, New Zealand2 contributions5 helpful votes
Did even get to stay here due to car troubles on my way to Napier. I contact the hotel to let them know what had happened. I spoke to a helpful employee in the afternoon and arranged to call them the next day to see if we could arrange to move my visit to another month. Which as a Rep travelling all around the country sometimes problems arise and when I have contacted other motel and hotel they have helped out where possible. The I have a very rude phone called from the so called Manger of the Navigate Hotel. He was phoning to see why I have checked in as I told him I had already called the hotel in the afternoon about the issues. He just went straight for the kill!!! If your not checking in I m cancelling your stay!! There was no help at all. TOTAL LACK OF CUSTOMER SERVICE . If this is a manager god help his staff and other customers.......
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Date of stay: July 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Karen J wrote a review Jun 2021
Noosaville, Queensland, Australia16 contributions9 helpful votes
Booked at this place then got an email asking for cc details or booking will be cancelled. Tried to ring many times then left a message saying I was happy to supply cc details and could they ring me back. Received a phone call from manager saying they were really busy and could not do it at this time. I was dumfounded - why ring me to say that. I asked why and he then told me i was abusing him and he did not want me staying. I was with a friend who heard the conversation both ends and we were both horrified as there was no verbal abuse at all - just the question as to why? Would never stay here even if i was paid to - very poor publuc relations.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Anon wrote a review May 2021
Auckland Central, New Zealand2 contributions6 helpful votes
Terrible hotel, dark damp room and just utterly appalling service - when I spoke with the "manager" in an attempt to resolve he was beyond disinterested, and incredibly rude (seems to be backed up by a number of other reviews) and when I walked off in utter frustration he ran after me, yelling, blockading entrance to my room, terrifying my children demanding we need to leave. I should have known we'd be in for a struggle when I called and asked about the possibility of a 1 hour early check in and his reply was "room is not ready" without asking the reservation name.... They still have not refunded my room and the manager is engaging in ongoing retaliatory behaviour. Honestly, don't waste your time staying here, we certainly never will - the hotel next door was overly accommodating.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: ground floor / Level 1 rooms are very cold, damp and dark. Stay at a different hotel if you'd...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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PRICE RANGE
$216 - $279 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandHawke's Bay RegionNapier
NUMBER OF ROOMS
26
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NAVIGATE SEASIDE HOTEL - Now $221 (Was $̶2̶3̶8̶) - UPDATED 2024 Reviews & Price Comparison (Napier, New Zealand) - Tripadvisor

Frequently Asked Questions about Navigate Seaside Hotel
Which popular attractions are close to Navigate Seaside Hotel?
Nearby attractions include The Urban Winery (0.5 km), The Globe Theatrette (0.04 km), and Spriggs Park Reserve Playground (0.4 km).
What are some of the property amenities at Navigate Seaside Hotel?
Some of the more popular amenities offered include free wifi, free parking, and dry cleaning.
Which room amenities are available at Navigate Seaside Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Navigate Seaside Hotel?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Navigate Seaside Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Navigate Seaside Hotel?
Conveniently located restaurants include Three Doors Up and 4th Door Lounge Bar, Master of India, and Milk & Honey.
Are any cleaning services offered at Navigate Seaside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Navigate Seaside Hotel?
Many travellers enjoy visiting Napier Cemetery (1.1 km).
Does Navigate Seaside Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Navigate Seaside Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.