Ballina Motel
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Ballina Motel

393 Gloucester Street, Napier 4141 New Zealand
Traveller (21)
Carpet freyed
Room & Suite (15)

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About

4.0
#33 of 41 hotels in Napier
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
One of Hawke's Bay's newest luxury air-conditioned motels - the place where those in the know choose to spend their time while staying in Napier. What makes the Ballina Motel special is our small size allows us to focus on those important little details and provide personal service to ensure that your stay is both a relaxing and memorable experience. All our spacious rooms are air-conditioned (to provide some relief from Hawke's Bay's high summer temperatures and warmth in winter), and furnished to a high standard of quality which is reflected in our 4 Stars rating. Our quiet residential location (there are no crashing waves, barking seals, trucks or trains thundering through the night to keep you awake) ensures that you arise fully refreshed to take on the new day's challenges and fully enjoy the great Hawke's Bay lifestyle and glorious weather. Centrally located in Taradale midway between Napier and Hastings city centers - ensures that you are close to all of Hawke's Bay's diverse range of activities and attractions. Within easy walking distance of the cafe's restaurants, bars, and the main shopping center of Taradale. If you are looking for more than a standard motel, but not the excessive expense of a hotel then you are in the right place. Our accommodation makes the ideal base for visitors to Hawke's Bay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Golf course
Babysitting
Children's television networks
Airport transportation
Parking
Wifi
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Bicycle tours
Tennis court offsite
Walking tours
Water park offsite
Highchairs available
Taxi service
Meeting rooms
Photo copier / fax In business centre
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Sofa bed
Electric blanket
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English

Location

393 Gloucester Street, Napier 4141 New Zealand
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
Hawkes Bay Airport
1 Attraction
within 1 kilometer
101Reviews0Q+A22Room tips

Reviews
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Detailed Reviews
Karla N wrote a review Mar 2021
Feilding, Manawatu-Wanganui, New Zealand10 contributions2 helpful votes
3.0 of 5 bubbles
A large group of us stayed here as we were involved in a show at the arena close by. Great location for our needs and handy having the pub right next door. However, one of the bookings made on the website was not accounted for despite email confirmation being sent. we were suddenly short accommodation for 4 pple and Napier was completely booked out due to a large travelling act. There was very little in the way of an apology or attempt to resolve our problem from the motel owners. We managed to shuffle our group around and came up with as solution to squeeze the last 4 people in, meaning people were sleeping in others old sheets and some just on a mattress on the floor. We were relieved until it came to time to pay, this was the motels chance to make it up to the group who were all inconvenienced as a result of their website failure, but no, very little was offered in way of any discount, in fact the motel would've actually made a profit. Very disgraceful that they really did not take ownership of their website error
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zak H wrote a review Feb 2023
Upper Hutt, New Zealand31 contributions26 helpful votes
4.0 of 5 bubbles
I stayed here for almost a week on a working holiday and found this motel to be a pleasant stay. Upon arrival the staff were warm and inviting and after quickly getting the key to the room it was time to turn the air conditioner on and cool down, and cool down you did as it was almost too cold! It did stop working halfway through the stay but was quickly rectified. There was a nice balcony for relaxation purposes and the bathroom and spacious but the staff don't collect your dirty towels and you need to go to reception to get new one's (that's poor), the rubbish bin was not collected at all throughout the stay another basic element that should not be happening. The breakfast was once again sufficient and delivered to you at the time you asked for. Parking can be a little tight if you drive a big car as the driveway is relatively narrow. All in all a decent time but some minor customer service points that need to sorted out quickly in order for a super stay.
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Date of stay: February 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eisie wrote a review Nov 2020
20 contributions3 helpful votes
4.0 of 5 bubbles
Fine place to stay in the Taradale area. Spacious room with kitchenette and balcony..Very clean and well kept. No amenities, but just a short walk to town. Has an open shower area that is rather slippery - could use something to hold on to. Would recommend.
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Date of stay: November 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike116610 wrote a review Dec 2023
London, United Kingdom19 contributions32 helpful votes
2.0 of 5 bubbles
Appreciate our stay wasn’t at the ritz but despite realistic expectations we left disappointed. Quite a few light bulbs and the hob not working, WiFi internet that was out for a day/night and a generally very tired room. It is expensive for what it is given the 3 bedroom airbnb house we are now in (with garden, pool, trampoline) is pretty much the same per night price.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Try airbnb as this would be better value and higher quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cameron C wrote a review Jan 2024
Banff, Canada20 contributions45 helpful votes
2.0 of 5 bubbles
Average at best, as per other reviews no hot water at night. Below par service, they wouldnt answer the phone number left to call the desk when unattended or return your call the next day. Location and room fine. Would try and find sonewhere else next time.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tour829646 wrote a review Sept 2022
9 contributions
+1
5.0 of 5 bubbles
The Ballina Motel is an amazing place to stay the staff were great. The rooms are amazing I highly recommend this motel as a must stay. Bentley is just adorable the motel dog is such a lovely addition to the team. So If you’re in Napier don’t forget to stop and stay at The Ballina Motel
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jo K wrote a review Feb 2024
5 contributions1 helpful vote
2.0 of 5 bubbles
We stayed for one night. The room was clean and a decent size for a family. The shower was small but good. The check in was easy and staff friendly.

But the air conditioner was not working. We asked for help and they tried a different remote but that was not the problem. It simply wouldn’t cool (just blew room temperature air). The window only opened 3 inches and was useless. We all slept terribly and were tired for the next day of driving. They tell us they plan to replace A/C units - wouldn’t recommend until they were fixed unless you like sleeping in a sauna.

I was itchy and both myself and my husband are now covered in small red bites. Could be bedbugs or flea bites. Could also be from our current accommodation in QLD - but I noticed the itching before we arrived here. Who knows but putting this here in case other travellers experience similar. We don’t have pets.
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Date of stay: February 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kev M wrote a review Feb 2020
3 contributions8 helpful votes
5.0 of 5 bubbles
so clean and comfey. Nice staff great bed and was not desturbed even though we were playing until mid day.I woyld give this place 5 stars. Take your own parnter as the girls no long work from here....
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crazyfornewzealand wrote a review Jan 2021
Palmerston North, New Zealand107 contributions15 helpful votes
4.0 of 5 bubbles
Stayed here with my wife and child. Good size unit. Could do with a freshen up. Spa bath didn't work which dissapointed my 6 year old. Given a welcome pack with sanitizer etc which was nice. Welcoming staff. Would stay again.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt L wrote a review Jan 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
Unfortunately there was no hot water available and the motel unit was not particularly clean. Poor customer service with no communication, concession or apology for lack of hot water. Poor quality beds. Would not recommend.
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Date of stay: January 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike116610 wrote a tip Dec 2023
London, United Kingdom19 contributions32 helpful votes
2.0 of 5 bubbles
"Try airbnb as this would be better value and higher quality"
Read full review
rosshC6308GD wrote a tip Nov 2023
Putaruru, New Zealand19 contributions1 helpful vote
1.0 of 5 bubbles
"Would need to check booking is going to be honoured before arrival. We will not use this motel in the future"
Read full review
Travel45272543533 wrote a tip Nov 2022
Hawke's Bay Region, New Zealand1 contribution
1.0 of 5 bubbles
"Check toilet on arrival "
Read full review
robin4trade wrote a tip Oct 2018
Tauranga, New Zealand30 contributions19 helpful votes
5.0 of 5 bubbles
"If you are looking for a Dissability Accessibility Unit the Ballina has two"
Read full review
Karen B wrote a tip Oct 2017
Dunedin, New Zealand91 contributions30 helpful votes
5.0 of 5 bubbles
"We had an executive suite which was upstairs"
Read full review
Not the right property for you?
There are more places to choose from in the Napier area.
PRICE RANGE
$119 - $145 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN Ballina Motel
LOCATION
New ZealandNorth IslandHawke's Bay RegionNapier
NUMBER OF ROOMS
16
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BALLINA MOTEL - Now $122 (Was $̶1̶5̶0̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Napier, New Zealand) - Tripadvisor

Frequently Asked Questions about Ballina Motel
Which popular attractions are close to Ballina Motel?
Nearby attractions include Gypsy Rose Tea Museum (0.3 km) and NCF Church (1.1 km).
What are some of the property amenities at Ballina Motel?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at Ballina Motel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Ballina Motel?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Ballina Motel?
Yes, free parking is available to guests.
What are some restaurants close to Ballina Motel?
Conveniently located restaurants include Star of India Taradale, Shani's Family Eatery and Bar, and Thai Lotus Restaurant.
Does Ballina Motel have airport transportation?
Yes, Ballina Motel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ballina Motel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Ballina Motel?
Many travellers enjoy visiting Otatara Pa Historic Reserve Walk (1.6 km) and Napier Cemetery (7.3 km).
Does Ballina Motel have any great views?
Yes, guests often enjoy the city view available here.
Is Ballina Motel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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