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ibis Hamilton Tainui
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Avg. $235 /night, 1/26 - 1/27
$334
per night
$285
per night
$235
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#11 of 57 hotels in Hamilton
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Situated on the banks of the Waikato River, the Hotel Ibis Tainui Hamilton is your gateway to New Zealand's wonderful Waikato region. Primely positioned in the heart of Hamilton City, the brand new 126 room hotel is ideal for both leisure and business trips. Just 20 minutes from Hamilton International Airport, the hotel also offers easy access to relaxing river walkways, cafes, restaurants, Skycity Casino, shopping and entertainment. Part of the only international hotel chain in Hamilton, the Ibis hotel is a great way to enjoy your stay in the Waikato!
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Property amenities
Electric vehicle charging station
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
Valet parking
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary tea
Banquet room
Meeting rooms
Massage
Steam room
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
River View
Great View
Languages Spoken
English
Location
18 Alma St, Hamilton 3204 New Zealand
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
130 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Upon arrival was treated wonderfully by reception. An hour later I popped down to reception to ask for a taxi to be booked for the next day and Candy (who is on reception) remembered my name. Her great attitude and personality brightened up a stressful trip for me (was in Hamilton for hospital procedure booked for next day). 5 stars out of 5. If I could I'd give her a higher score. She was wonderful throughout her shift as I kept popping back to reception until after dinner. The other reception staff were also extraordinarily wonderful, but I forgot to write down their names.
When I ordered dinner I had some special requests. I have dietry restrictions, Reece, the bar manager went above and beyond to make sure I got my meal editted to suit my dietry problems.... and I could tell when the meal came out that he had told the chef about my problems as the meal had been prepared and plated wonderfully for me. So 5 stars each to Reece and the Chef.
The room was clean and well stocked with everything the average visitor could need and the bed was comfortable enough that I got some sleep even with my health and mobility problems.
If you want a lovely place to stay while in Hamilton with awesome staff then I highly (happily) recommend Ibis Tainui Hamilton.
When I ordered dinner I had some special requests. I have dietry restrictions, Reece, the bar manager went above and beyond to make sure I got my meal editted to suit my dietry problems.... and I could tell when the meal came out that he had told the chef about my problems as the meal had been prepared and plated wonderfully for me. So 5 stars each to Reece and the Chef.
The room was clean and well stocked with everything the average visitor could need and the bed was comfortable enough that I got some sleep even with my health and mobility problems.
If you want a lovely place to stay while in Hamilton with awesome staff then I highly (happily) recommend Ibis Tainui Hamilton.
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Date of stay: March 2024Trip type: Travelled solo
Value
Location
Service
Room Tip: If in doubt about something ask the staff. They are all wonderful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niraj Kumar, General Manager at ibis Hamilton Tainui
Responded 17 Apr 2024
Kia ora Judith. We had all smiles when we read this review during our team briefing and yes, Candy and Reece were there with their flooding smile. Thank you for taking out your valuable time and writing to us and this means a lot for me and my team. So pleased to learn that you enjoyed the genuine engagement from our team and on different service touchpoints. We look forward to welcome you back in Kirikiriroa. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good enough hotel.
Positives:
-gym
-location
-friendly staff
Negatives:
-no proper shampoos or soaps offered (instead, a large bottle of ghastly ‘face wash/shampoo/body wash’)
-parking is $38 extra
-tvs aren’t hooked up to the internet so you can’t use the casting option
Positives:
-gym
-location
-friendly staff
Negatives:
-no proper shampoos or soaps offered (instead, a large bottle of ghastly ‘face wash/shampoo/body wash’)
-parking is $38 extra
-tvs aren’t hooked up to the internet so you can’t use the casting option
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If IBIS hotels in the UK were this quality I'd stay in them rather than opting for Premier Inns. The rooms in Hamilton are not large but clean, bright with new furniture and bathrooms and we got a comfortable bed, air con, tea,coffee, hot chocolate and a fridge! Breakfast was good and included eggs cooked to order if requested. Staff were friendly and helpful. 24 hour guest laundry for small charge also a bonus. Re complaints about parking - in the UK we would always expect to pay to park in a City Centre hotel so maybe a cultural difference. We stayed in the hotel 16 years ago and it has improved no end! A lovely stay - thank you!
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Date of stay: December 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a river view room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for one night as my partner had heights training in Hamilton the next day.
I do recommend advertising it better on your website that you charge $32 for overnight parking as we were told that the casino “down the road” had free parking, We had been parked for 10 minutes but ended up getting charged $8 for trying to park and look for someone to speak with to get help at skyline as the ibis staff just point directly down the road with no instructions.
As someone not from Hamilton this was extremely exhausting at 12am.
We finally make it back to our room just to be told the person next to us is complaining about how loud we shut the door.
As a staff member of Accor this did not give me the heartist feeling of being at any other and actually made me feel quiet uncomfortable.
One of the face towels in our bathroom seemed like it was already used because it was wet. Food rubbish under the bed.
On a good note the house keeping lady and maintenance crew are extremely friendly and welcoming and I do want to thank the overnight person for finding us a park so late. Slept well just didn’t get enough of it. Disappointed with the stay
I do recommend advertising it better on your website that you charge $32 for overnight parking as we were told that the casino “down the road” had free parking, We had been parked for 10 minutes but ended up getting charged $8 for trying to park and look for someone to speak with to get help at skyline as the ibis staff just point directly down the road with no instructions.
As someone not from Hamilton this was extremely exhausting at 12am.
We finally make it back to our room just to be told the person next to us is complaining about how loud we shut the door.
As a staff member of Accor this did not give me the heartist feeling of being at any other and actually made me feel quiet uncomfortable.
One of the face towels in our bathroom seemed like it was already used because it was wet. Food rubbish under the bed.
On a good note the house keeping lady and maintenance crew are extremely friendly and welcoming and I do want to thank the overnight person for finding us a park so late. Slept well just didn’t get enough of it. Disappointed with the stay
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Just to be aware of the parking, they do charge even if you are a guest in the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Since the refurbishment after it was a MIQ (Covid isolation) hotel I have always stayed in the Ibis when I am in Hamilton 3 or 4 times a year. It is a perfect location beside the Waikato River in the city. I eat my breakfast sitting on the deck overlooking the river and trees which is a great way to start the day. Breakfast (hot buffet and cold continental) is very good with everything I could want to choose from (scrambled eggs, bacon, mushrooms, sausages, tomatoes and hash browns as well as fruit salad, yoghurt, cereals, coffee and teas). At the reception on the first floor there is a bar where food and drinks can be ordered throughout the day, and a lounge area and the deck to sit in. My room this time was on the 7th floor with a great view over the river and the city. The room is has everything I need for a great nights sleep. Comfortable beds, pillows and good bed linen. There is a desk and chair for working at and gazing out over the river! There is tea and coffee making facilities in the room along with bottled water. An iron and ironing board is included which is handy for me. The bathroom has a good shower and good towels and a hair dryer. Finally I always find the staff very welcoming and seem to remember me! I will keep coming back here.
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Date of stay: March 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niraj Kumar, General Manager at ibis Hamilton Tainui
Responded 17 Apr 2024
Kia ora Kirkmaal. So pleased to learn that your recent stay with us was a breeze just as your previous ones with us. That Waikato river view from the ibis balcony is stunning and is popular with our other guests at any time of the day. So glad the team looked after you well. See you soon in Kirikiriroa again. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed one night prior to departure home to Australia. Shortly after I checked out I received a text and phone message to say I'd left my iPad in the room. Unfortunately my Spark travel pack did not work (a common complaint about Stark) I did not receive them until I arrived in Brisbane, so I was then able to contact Ibis Tainui by phone and email and asked to pack and send my iPad to me. Customer Service Agent Marie organised this (my expense naturally) and my iPad arrived safely less than a week later. Brilliant service and greatly appreciated.
My actual one night stay at Ibis Tainui Hamilton was also excellent. Dinner in the restaurant was delicious (gnocchi then squid) and the breakfast, although typical of many hotel breakfasts, was very good with a few extras that I haven't seen in other Ibis breakfasts.
Room - very comfortable and clean.
Service - outstanding
My actual one night stay at Ibis Tainui Hamilton was also excellent. Dinner in the restaurant was delicious (gnocchi then squid) and the breakfast, although typical of many hotel breakfasts, was very good with a few extras that I haven't seen in other Ibis breakfasts.
Room - very comfortable and clean.
Service - outstanding
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Date of stay: May 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Don't forget your iPad!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
another good stay mostly. however again they did not charge my e car, even though as i checked in they asked "would you like car charged?"
I think the ibis has very old e car chargers that do not fit my car. however there is a 3 pin plug they could use overnight and aside from that if the customer needs the car charged and you cant do it. the least you can do is tell the customer we cant charge the car, so they dont get an awful shock when they get in the car!
I think the ibis has very old e car chargers that do not fit my car. however there is a 3 pin plug they could use overnight and aside from that if the customer needs the car charged and you cant do it. the least you can do is tell the customer we cant charge the car, so they dont get an awful shock when they get in the car!
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Review collected in partnership with Accorhotels.com
Date of stay: December 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed one night, the hotel is super nice, front desk staff incredible and rooms are just what you need for a short stay away. The room was not huge but well appointed and the bed was very comfortable
Parking is limited to valet parking only and was quite pricey.
Parking is limited to valet parking only and was quite pricey.
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Date of stay: September 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not a bad place to stay overall, though I never entered the restaurant etc. Room clean enough. No compendium was annoying, I had to figure out the WiFi myself, and too bad if I was wanting any other general information.
The valet parking should be optional, as I was not at all pleased or comfortable leaving my car and my keys who knows where. I would have checked straight back out but it was too late in the day for a 6 hour drive home. I wouldn't stay again for this reason.
The valet parking should be optional, as I was not at all pleased or comfortable leaving my car and my keys who knows where. I would have checked straight back out but it was too late in the day for a 6 hour drive home. I wouldn't stay again for this reason.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Modern hotel in the centre of Hamilton, located by the river. Great place to explore Waikato river, taking the path below the hotel and crossing one of the bridges to make the loop back. Walking distance to many restaurants. No free parking near the hotel. Valet parking is $38 per day. Room was clean and comfortable.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niraj Kumar, General Manager at ibis Hamilton Tainui
Responded 17 Apr 2024
Kia ora Ninab153. So pleased to learn your recent stay was enjoyable one. Our teams also love that river walk as part of their wellbeing activity. It is amazing especially being so near to the stunning view everyday. See you in Kirikiriroa soon. Sincerely, Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry for delay yes they do have irons they are in the wardrobe I have just stayed there again and its great value for money!
Not that we could find, we were offered valet or told there was other parking a few streets away but it was paid as well
They do valet parking for $20 per day.
No but the Novotel next door does and I. The evening there is street parking, I think they might also have s but of space out the front.
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PRICE RANGE
$231 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis hamilton tainui hotel hamilton, accor hamilton tainui
LOCATION
New ZealandNorth IslandWaikato RegionHamilton
NUMBER OF ROOMS
126
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about ibis Hamilton Tainui
Which popular attractions are close to ibis Hamilton Tainui?
Nearby attractions include Escapist (0.2 km), Lido Cinema (0.1 km), and Riff Raff Statue (0.4 km).
What are some of the property amenities at ibis Hamilton Tainui?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at ibis Hamilton Tainui?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Hamilton Tainui?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at ibis Hamilton Tainui?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to ibis Hamilton Tainui?
Conveniently located restaurants include El Mexicano Zapata Cantina Hamilton, Palate, and Adriana's Restaurant.
Are there opportunities to exercise at ibis Hamilton Tainui?
Yes, guests have access to a fitness centre during their stay.
Is ibis Hamilton Tainui located near the city centre?
Yes, it is 0.4 km away from the centre of Hamilton.
Are any cleaning services offered at ibis Hamilton Tainui?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Hamilton Tainui offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to ibis Hamilton Tainui?
Many travellers enjoy visiting Sapper Horace Moore-Jones commemorative statue (1.3 km).