Ibis Hamilton Tainui
18 Alma St, Hamilton 3204 New Zealand
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About
#14 of 64 hotels in Hamilton
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Situated on the banks of the Waikato River, the Hotel Ibis Tainui Hamilton is your gateway to New Zealand's wonderful Waikato region. Primely positioned in the heart of Hamilton City, the brand new 126 room hotel is ideal for both leisure and business trips. Just 20 minutes from Hamilton International Airport, the hotel also offers easy access to relaxing river walkways, cafes, restaurants, Skycity Casino, shopping and entertainment. Part of the only international hotel chain in Hamilton, the Ibis hotel is a great way to enjoy your stay in the Waikato!
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Property amenities
Electric vehicle charging station
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Taxi service
Business Centre with Internet Access
Valet parking
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary tea
Conference facilities
Meeting rooms
Massage
Steam room
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English
Location
Full view
91Great for walkers
Grade: 91 out of 100
127Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
18 Alma St, Hamilton 3204 New Zealand
Getting there
Car HireSee all Hamilton car hire
1121Reviews8Q+A100Room tips
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An MIQ experience not to be repeated. The room was clean with a huge bed but the shower room was tiny and the food was, with a few exceptions, horrible. The staff were all pleasant but the whole experience was horrible. The window didn't open so I was limited to recycled air and portable air units dotted along the corridor. The irony of this was watching a "freedom" protest parade outside through my non-opening window. The two exercise areas were limited in size and I didn't feel were large enough to be safe or separated sufficienly from others. The hotel did offer a limited snack/drink service but this wasn't great.
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Date of stay: December 2021Trip type: Travelled solo
Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 8 Feb 2022
Kia ora mikw483. Thank you for your stay with us and providing us with your feedback. We understand isolating in hotel rooms can get challenging and within the Managed isolation framework, we tend to do our best to ensure our guests are looked after. So sorry that it wasn't the best of experience and what you've expected for and hope we were given the opportunity to hear from you whilst at the hotel. We hope you are settling in well and keep safe. Nga mihi nui | Kind regards Niraj Kumar – Hotel Manager
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Stayed here for business twice in around March 2020 and was quite disappointed. I have stayed at the Ibis in Wellington many times before and expected the same level of service. The staff were friendly. They were busy upon arrival so was a long wait to check in, would have been great to have two staff on hand. I was tired after driving down from Auckland at 6 a.m. and working the whole day. The room was pleasant but a bit noisy unfortunately. The parking was a real big issue, lack of parking and I was not going to park off street. The food was really not that great, I ate dinner and breakfast at the hotel. I returned to Hamilton the week after and did not check back into the Ibis.
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Date of stay: March 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Request the lake frontage rooms, they are quieter and a great view
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Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 15 Dec 2020
Kia ora Lee-Ann Thank you for your stay with us and providing us with your feedback. We're pleased that the team were able to assist and you found our rooms comfortable,however certainly learning on our part with other service delivery that we will work to improve on. Stay safe and our season greetings to you. Have a great week ahead. Nga mihi nui | Kind regards Niraj Kumar – Hotel Manager
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Excellent staff who friendly, warm and so helpful! Room was clean and welcoming! Will definitely stay again! A big shout out to the valet who parked our vehicle, one of the female staff, and we didn't catch her name, you are awesome!
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Always pleasant place to stay, friendly staff and good location for catching the bus to attend the Chiefs game, however now need to reserve a car park when booking as only a small number of car parks available.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 13 Jul 2020
Kia ora DonnaraeRD. We're so pleased to have had you on your recent stay and to learn it was a comfortable one. What a game weekend of activity we've had and was great to be a part of bring Hamilton back to a buzz. We hope to see you back soon. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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Room was very small, we were on Level 7, therefore the whole night all we could hear was the drone of the air-conditioning units on the roof, very loud and very annoying. We had breakfast which was definitely not worth the amount we paid. All the food was cold, the sausages were not even cooked, the toaster kept tripping out, so the food was stone cold by the time you finally got to eat it. Will not go back to this hotel
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Date of stay: June 2020
Rooms
Service
Sleep Quality
Room Tip: Do not get a room on Level 7
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1 Helpful vote
Helpful
This place is budget everywhere u look. We checked in but once we saw our room we checked out.. The room was about $170.. but the room was tiny.. and very budget.. can’t get more basic really.. just a place to sleep that’s it.. not a nice room to hang out in at all. We checked out and went to the Ventura Inn down the road.. paid $145 and got room more than double the size.. comfy.. roomy.. bath.. no budget feel.. Recommend the Ventura Inn.. 100%
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Date of stay: May 2020Trip type: Travelled as a couple
Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 1 Jun 2020
Kia ora 77thevine. Thank you for your recent stay with us and providing us with your feedback. We're pleased that you were able to find a suitable accommodation for your stay. We hope to welcome you back to Hamilton. Have a great week. Nga mihi nui | Kind regards Niraj Kumar – Hotel Manager
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Nice hotel, small city, nice riverside, good walking possibilities, close by restaurants. Nice room, excellent breakfast, happy hour between 17.00 and 18.00 hours, nice snacks available. The pancake machine at the breakfast buffet is fantastic,
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Date of stay: February 2020Trip type: Travelled on business
Value
Location
Service
Room Tip: River side is best
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Helpful
It's always a pleasure to have so many great staff when you are away from home. It just makes you feel better about not being at home. But there is a train goes over the bridge nearby and it was noisy as (for me as an out of town person). MY dinner could not be faulted, and I asked for the chef to be told that.
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Date of stay: February 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 5 Mar 2020
Kia ora Fiona68. Thank you for a wonderful feedback and we certainly shared your comments to our Kitchen brigade that evening. It made their day and were all smiles. We have noted your profile for a quiet room on your next stay with us. Have a fantastic weekend ahead. See you back soon. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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The service from staff at this hotel from reception, dining and valet parking was friendly and prompt. Everything is located on the first floor and the lifts are super fast. Large area with bar, outside seating and dining area. My husband had the best cooked steak, the way he likes it and tender, that he has ever had. Breakfast has a lot of options for $25 but some of the food was disappointing. Sloppy scrambled eggs, tough bacon and tired looking cheese. But croissants and little danishes were good. Rooms are small or maybe it was just the bed was big, king-sized. Be aware that Ibis charges $25 for valet parking on site. The value for the rrom was good, as was a special deal 30% off, included breakfast and we added the dinner deal of two courses and a beverage ($37 each).
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 5 Mar 2020
Kia ora Tassiebelle. We're so pleased to have had you with us on your recent stay and to learn that it was an enjoyable one overall. Take the opportunity of our Pick and Mix offer next and get a discounted parking price and a great dinner meal value. Our Chef was all smiles when we shared your feedback on steak. Thank you. Please come and see us again soon. Have a fantastic weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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Needed a couple of nights in Hamilton and booked here online, very happy. Nice big King bed and good quality blinds meant really good sleep. Rooms are quite tiny but if it’s comfort and convenience you want the Ibis is great. Pretty much in the heart of town, they have a nice bar and the staff are pretty helpful, there are quite a few good restaurants in the area and if the Casino is your think then it’s about a 5 minute walk.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 5 Mar 2020
Kia ora Paul2706. Thank you for a great review and pleased to learn our location suited well to your travel plans. See you soon back in Hamilton. Have a fantastic weekend ahead. Ngā mihi nui | Warm regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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PRICE RANGE
US$104 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis hamilton tainui hotel hamilton, accor hamilton tainui
LOCATION
New ZealandNorth IslandWaikato RegionHamilton
NUMBER OF ROOMS
126
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Claim Your Listing Frequently Asked Questions about Ibis Hamilton Tainui
Which popular attractions are close to Ibis Hamilton Tainui?
Nearby attractions include Escapist (0.2 km), Lido Cinema (0.08 km), and Confinement - Escape Rooms (0.3 km).
What are some of the property amenities at Ibis Hamilton Tainui?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Ibis Hamilton Tainui?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Hamilton Tainui?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Ibis Hamilton Tainui?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Ibis Hamilton Tainui?
Conveniently located restaurants include Palate, The Kirk Cafe, and Adriana's Restaurant.
Are there opportunities to exercise at Ibis Hamilton Tainui?
Yes, guests have access to a fitness centre during their stay.
Is Ibis Hamilton Tainui located near the city centre?
Yes, it is 0.3 km away from the centre of Hamilton.
Are any cleaning services offered at Ibis Hamilton Tainui?
Yes, dry cleaning and laundry service are offered to guests.
Does Ibis Hamilton Tainui offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Ibis Hamilton Tainui?
Many travellers enjoy visiting Sapper Horace Moore-Jones commemorative statue (1.3 km).