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Aspen Manor Motel

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209 Grey Street Hamilton East, Hamilton 3216 New Zealand
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#30 of 64 hotels in Hamilton
Location
Cleanliness
Service
Value
Aspen Manor is situated in Hamilton's leafy "east side" and is within easy walking distance to an interesting array of shops, cafes, bars, restaurants and park. The motel boasts 31 spacious units, all ground floor entry with parking directly outside each door. Units are serviced daily, have Sky digital TV and broadband internet access. The motel is situated on a regular bus service route. Additional facilities include: Room service breakfasts Guest laundry Business facilities Conference / meeting room Larger parking for coaches/boats. Aspen Manor is close to: Hamilton Gardens (800m) Southern Cross Hospital (800m) Hamilton City Centre (1.5Kms) University of Waikato (3km) Claudelands Event Centre (2km) Close to State Highway 1 south, allowing easy access to Hamilton Airport and Cambridge We look forward to welcoming you! We know you will enjoy your stay and return again.
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Property amenities
Parking
Internet
Breakfast in the room
Airport transportation
Business Centre with Internet Access
BBQ facilities
Baggage storage
Laundry service
Car hire
Non-smoking hotel
Self-serve laundry
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Room features
Soundproof rooms
Desk
Safe
Seating area
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Microwave
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Chinese
172Reviews0Q+A33Room tips
Traveller rating
  • 53
  • 56
  • 32
  • 15
  • 16
Time of year
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Popular mentions
Jeanie A wrote a review 16 Jan
Hamilton, Waikato, New Zealand12 contributions
+1
My husband and I arrived at Aspen Manor on Friday, 15 January at 4:00 pm. Reception was locked and dark with no sign of life (peering inside it looked as if it were being used as a storage space). There was a note on the door to 'dial 7' on an incredibly dirty/greasy phone - there was no answer. I phoned the motel and the woman that answered had very poor English skills, I had to repeat my name five times. Once that was sorted we were directed to Unit 3 and told the key was in the unit. Guests staying at Unit 2 had just arrived and could not find the key - they had phoned the motel and established the key was in the cupboard and suggested that is where we would likely find ours (and we did). On entering the unit the first thing I noticed was there were no towels. I phone the motel number again and was advised that the towels weren't ready yet - still being washed (it was 4.20 pm!!) - she would bring some over when ready. No apology was offered for the inconvenience. We left to go out to dinner at 5.20 pm and the towels had still not arrived. Whilst waiting for for the towels I did a recky of the unit - there were multiple hairs in the bathroom sink and another hair in the shower (refer photos). In addition, and probably the most disturbing is that the smoke alarm had been removed (refer photo) - I thought maybe it had been replaced by a more modern alarm but I failed to find any sign of an alarm. On walking outside, I spotted some very unsafe wiring in the ceiling of the overhang which appeared to have been like that for some time as there was dust and grim all over the wires (refer photo). Further along there was a broken outdoor light fitting with jagged edges that is an accident waiting to happen - especially for kids playing and running around (refer photo). I was dreading going to sleep that night however the sheets were clean. The towels, however, were old and stained. In relation to COVID there was no QR Code and no mention of COVID whatsoever. I am not sure if that is even legal. Up until four years ago my husband and I lived in Hamilton East and used to recommend this motel to friends. The motel has most certainly gone way way way downhill since then. The charge for the room was $140.00 ... never again! ...I have just been perusing Aspen's website that says "53 people rate as excellent" so reviewed the reviews and the last time someone rated it as 'excellent' was July 2019 - since then there have been many unhappy customers.
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Date of stay: January 2021
Value
Cleanliness
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Kevali.wgtn wrote a review 6 Jan
1 contribution
It was a good place for our purposes of just a bed for the night. We were in a family unit which is in the block where there seemed to be long stay residents which did not feel great. The place is a bit run down and is overdue a make over.
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Review collected in partnership with this hotel
Date of stay: December 2020
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himarty wrote a review Dec 2020
Palmerston North, New Zealand7 contributions1 helpful vote
Alright for sleeping but needed some maintenance in the unit. Hot plate in kitchen didn’t work and bathroom needed more lights. Had to ask for towels as not enough in unit. Receptionist very business like and didn’t offer any more than the key. A positive was the large size of the unit.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Amber wrote a review Dec 2020
1 contribution1 helpful vote
Really disappointed and not what we thought it would be. False advertising at its finest, on arrival and after seeing the room we complained and we were told if we wanted a cleaner room that didn’t smell like cigarette smoke and have holes in the carpet etc etc we needed to pay more for a “better room”. It is being used for emergency housing. Didn’t feel safe staying here with the people who were hanging around the rooms so had to go elsewhere. No refunds, management was rude and couldn’t care less about the derelict state of the rooms and insist that they are as advertised when they are clearly not. Couldn’t pay me to stay here, don’t waste your money!
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Date of stay: December 2020Trip type: Travelled with family
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Tarnz077 wrote a review Nov 2020
1 contribution
While the room was amazing!!!! I had made a booking a month before for a family room. An alternative was given however split rooms at opposite ends of the complex splitting me and my children with no good explanation on why this happened.
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Review collected in partnership with this hotel
Date of stay: October 2020
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PRICE RANGE
US$81 - US$89 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionHamilton
NUMBER OF ROOMS
31
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Frequently Asked Questions about Aspen Manor Motel
Which popular attractions are close to Aspen Manor Motel?
Nearby attractions include Hamilton Gardens (0.8 km), Waikato Museum (1.0 km), and ArtsPost Galleries & Shop (1.0 km).
What are some of the property amenities at Aspen Manor Motel?
Some of the more popular amenities offered include airport transportation, a business centre, and laundry service.
Which room amenities are available at Aspen Manor Motel?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Aspen Manor Motel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Aspen Manor Motel?
Yes, parking is available to guests.
What are some restaurants close to Aspen Manor Motel?
Conveniently located restaurants include Gothenburg, Duck Island Ice Cream, and Babaganush.
Does Aspen Manor Motel have an airport shuttle?
Yes, Aspen Manor Motel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aspen Manor Motel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Aspen Manor Motel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Aspen Manor Motel?
Many travellers enjoy visiting Sapper Horace Moore-Jones commemorative statue (2.9 km).
Is Aspen Manor Motel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.