Novotel Hamilton Tainui Hotel
7 Alma Street, Hamilton 3204 New Zealand
Lowest prices for your stay
US$154
Fully refundable before Fri, 15 Dec
US$155
Fully refundable before Sat, 16 Dec
No prepayment needed
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US$138
Hotels.comUS$155
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travelup.comUS$142
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About
#11 of 96 hotels in Hamilton
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 217 rooms, an award winning restaurant, lobby bar and a health club, with gym and sauna. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by.
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Property amenities
Electric vehicle charging station
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Children's television networks
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
River View
Languages Spoken
English
Location
87Good for walkers
Grade: 87 out of 100
148Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
7 Alma Street, Hamilton 3204 New Zealand
Getting there
Car HireSee all Hamilton car hire
1559Reviews8Q+A100Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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We stayed at the Novotel for my Hubands work do, the check in was easy and fast. Service of Employees was amazing, and helpful. Room was super clean and they accomodated a last minute request for a late check out
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Review collected in partnership with Accorhotels.com
Date of stay: November 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We recently stayed at the Novotel Tainui for 1 night to attend a wedding. After returning from the reception in the evening, we were getting ready for bed. On pulling the sheet back, there was a large mark on the sheet near the pillow, which seemed to be a sticky gum-like substance. We made a call to front desk (unanswered) and then room service (also a 40 minute wait by the way) to address the issue. We then had to get dressed again and wait for housekeeping – who dealt with it quickly and remade the bed for us. They expressed their regret and apologised. They assured us this would be followed up as it was not a good standard. On checkout the next morning, no mention was made from staff around this housekeeping issue, nor the interruption to our stay (and the feeling that our room had not been setup to a clean standard). I brought up the matter and received a quick and insincere apology before being presented with our parking charges. Whilst we were happy the matter was dealt to – and the housekeeping lady that attended clearly was unhappy with whomever had made up the bed with dirty sheets, we were not happy with total lack of remediation at checkout. Paying what we did for a single night, an insincere apology really didn't cut it. To have such a response from the staff member at checkout was both insulting and completely unsympathetic. To add further insult to injury after we sent feedback, we were offered a free breakfast 'on our return'. Since when does a future discount remediate poor service? I raised this again and the hotel disagreed with any kind of cash recompense. This could have easily been satisfactorily sorted by comping the parking but they managed to make it worse. We won't be back. Hotel is tired and shabby and our floor smelled of Ammonia. Note - Housekeeping response and communication was excellent. It's a shame the same couldn't be said for those whose role it is to be frontline customer service.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Note poor standard of after stay service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
For our last night in NZ we splurged on an Executive Room with king size bed. These rooms are in the newer part of the hotel so they're very modern and well appointed. Lots of marble and timber accents. The bed was super comfortable with a good choice of different pillow thicknesses. The staff at the hotel were also friendly and approachable. With the hotel being located in the centre of the city it makes walking around easy. However, the bathroom could have been bigger for an "executive" room. I wasn't overly happy with the position of our first floor room facing the car park below and building across the way. Ask for a river view room if you can get it. We noticed that the door to the room didn't self-close properly and I had to really slam it shut so the latch held. I think there's been some movement in the building which caused this as there was a large crack in the plaster next to the AC vent in the room.…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Note: Valet parking cost NZD$32/day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The decor was beautiful! Extras like handcream and chocolate were gorgeous. The service was great. Room service meals were great. The river view was pretty. Would definitely recommend this hotel. The only negatives were the uncomfortable pillows and the nearby local beggars. The beggars of course were not the hotel's fault but, there were so many dodgy people nearby, on our short walk, that it created an unsafe, depressing atmosphere. Definitely not good for Hamilton nor NZ tourism.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The loveliest welcome, superb service, very comfortable room, central and convenient, good restaurant. Bed and pillows super comfy. Room service delightful, quick, polite. Parking was no problem. What a pleasure!
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Parking is impossible. Service was ok but just ok. The room was nice and plenty of pillows. But I was rung at 1030pm on to occasions asking me about paying for the parking. I thought this could have waited until the next day. I had the burger and fries and then found out they had a special that would have given me a free drink. I was never told. Burger was good.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Friendly staff at check-in. The buffet breakfast was delicious and had lots of variety. Valet parking was quick and easy. The beds were comfortable enough, and all facilities were of good quality. Convenient location to break-up a trip from Auckland Airport to Rotorua.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at the novotel for 3 night while I had surgery. The hotel is clean and tidy. The rooms are great with everything you would need. We didn't get milk but saw them on a service cart so might have been missed. The rooms were quiet but wouldn't say sound proof. The only issue was parking. We paid 32 for valet parking and it's was fine first night as it was kept in the basement but then it got busy and they took it elsewhere. Hubby was trying to come see me after surgery and he waited 40 mins outside for the vehicle. He isn't someone who likes to go back and follow up he hates confrontation and he waited till 30 mins then went and asked. Staff were friendly and there was always someone on the desk. Room service was good and hubby had dinner but was quiet expensive. I wouldn't stay again if I needed parking. But if I didn't I'd stay there so close to town and hospital …
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Parking isn't the best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Stayed for 4 nights, costed around 1.5k nzd. A tad bit overpriced for the service, quality of breakfast and beddings. Carpets does not seem to get vacuumed or deep cleaned enough...for this price, not too worth it.
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Date of stay: April 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for a couple of nights, had a room on the fourth floor and no complaints. The room was a generous size with a massive bed and I heard very little noise from outside which is always a big plus point. The complimentary internet was speedy and more than fast enough for Netflix. All of the staff that I encountered were fantastic, check in & out was a piece of cake. Also top marks to the restaurant and bar, both were very good. Not a heap of parking at the front but the valet parking solves any potential problems there. All in all a very pleasant stay and I wouldn’t hesitate to return
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Parking at the front has limited spaces
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$150 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel hamilton tainui hotel hamilton, accor hamilton tainui, hamilton novotel
LOCATION
New ZealandNorth IslandWaikato RegionHamilton
NUMBER OF ROOMS
217
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Claim Your ListingNOVOTEL HAMILTON TAINUI HOTEL - Now $225 (Was $̶2̶8̶8̶) - UPDATED 2023 Reviews & Price Comparison (New Zealand) - Tripadvisor
Frequently Asked Questions about Novotel Hamilton Tainui Hotel
Which popular attractions are close to Novotel Hamilton Tainui Hotel?
Nearby attractions include Escapist (0.2 km), Lido Cinema (0.2 km), and Confinement - Escape Rooms (0.5 km).
What are some of the property amenities at Novotel Hamilton Tainui Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Hamilton Tainui Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Hamilton Tainui Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Hamilton Tainui Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Novotel Hamilton Tainui Hotel?
Conveniently located restaurants include Palate, The Kirk Cafe, and Adriana's Restaurant.
Are there opportunities to exercise at Novotel Hamilton Tainui Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Hamilton Tainui Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Hamilton.
Are any cleaning services offered at Novotel Hamilton Tainui Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Hamilton Tainui Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Novotel Hamilton Tainui Hotel?
Many travellers enjoy visiting Sapper Horace Moore-Jones commemorative statue (1.4 km).