We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Hamilton Tainui

7 Alma Street PO Box 1, Hamilton 2001 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
View deal
View all 15 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (259)
Room & Suite (112)
Dining (27)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Read more
Updated 06/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Hamilton Tainui
Updated 06/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#11 of 64 hotels in Hamilton
GreenLeaders Silver level
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 217 rooms, an award winning restaurant, lobby bar and a health club, with gym and sauna. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by.
Read more
Property amenities
Electric vehicle charging station
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Children's television networks
Highchairs available
Paid private parking nearby
Paid wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Room service
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
River View
Languages Spoken
1494Reviews7Q+A100Room tips
Traveller rating
  • 561
  • 643
  • 210
  • 49
  • 31
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
JanineRodge wrote a review Jul 2021
Rosanna14 contributions26 helpful votes
Every staff member we encountered, from the front desk to the room attendants was friendly, welcoming, helpful and professional. Special mention must be made of Poppy who served us in the restaurant and bar area. Not only was she very pleasant and enjoyable to chat to as she served us, but from observing her interactions with not only other guests but also her fellow colleagues shows she is exceptional staff member on every level and such an asset to your team.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Sleep Quality
Trip type: Travelled on business
PeanutWellington wrote a review Jul 2021
Wellington, New Zealand902 contributions190 helpful votes
We decided to stay one night as a thrill for my 7 year old granddaughter - we were staying in Hamilton visiting family so it was a little treat. The check-in was great and she was given a kiwi which was most appreciated. All was going well. One of the treats was a proper “mocktail” in the bar before dinner. She even put a dress on for the occasion! We went down and then everything went downhill. We went to the bar and there was no one else in sight so no waiting time. The bar tender “served” us. I asked about a drink for Isla who was all smiles – we were shoved a menu book and told to look. I asked if we took one of the mocktails or a simple drink for her, if the glass could be jazzed up with an umbrella etc – the sort of thing we are totally accustomed to as we travelled a lot. We were told that there were no umbrellas. If this a covid thing then I don’t buy it or if it is to save the planet, I don’t buy that either as they are a natural product as well as being given a plastic straw later. I suggested some fruit i.e. pineapple etc and was told very rudely that they only thing she had were lemon slices!! Excuse me?? Is this a four star hotel??? I suggested that the kitchen may have some – no go there either. In the end Isla had a can of coke plonked in front of her with a thin straw which she had trouble sucking on, no coaster and not one word said. Not even put into a glass. There was no table service to ask us what we would like to order or to suggest options for Isla. Our cocktails were not very nice either – overpowering amount of passionfruit syrup in a martini glass but that is not my issue here. We had built up the experience and a little girl was disappointed – something I cannot forgive. Otherwise the hotel was fine - good room service, nice room, great bathroom, good breakfast and reception excellent - it only took one to drag it into the realm of huge disappointment. Hospo is short for hospitality - redo Hospo 1.1 please. Also revise what Manaakitanga means in terms of hospitality.
Read more
Date of stay: July 2021
Room Tip: One with a river view
See more room tips
1 Helpful vote
Tracey M wrote a review Jul 2021
Melbourne, Australia46 contributions8 helpful votes
The staff make this hotel. All the staff we came into contact with from the concierge staff to the cleaning team, to the staff in the restaurant (especially Poppy) were just lovely. The hotel itself was certainly comfortable enough but some things really let it down. The curtains in our room had stains on them. The parking at the hotel is awful, twice we had to park at the casino nearby, the other times we parked on the street. We had booked a buffet breakfast included for the time we stayed there (5 x nights). The buffet was good, but the room it was in gets streaming sunlight which sounds lovely but there was no where to escape the heat and light, so we learnt to eat quickly so we weren’t uncomfortable for too long. The hotel building seems a little tired, but the staff are so kind you try to overlook issues
Read more
Date of stay: June 2021Trip type: Travelled with family
Room Tip: Parking is very difficult. You can try to reserve valet parking but that is soften full.
See more room tips
loveroflife40 wrote a review Jul 2021
Auckland Central, New Zealand90 contributions28 helpful votes
Thia hotel is certainly situated in a cental location.The rooms There is valet service.My gripe is the hosekeeping service .There is nothing worse than returning to your room after a day of activities to find your bed not made and your room not serviced.On two occasions I had to r equest that this be done , and that was after ringing and ringing and getting no answer from reception and housekeeping .I dont think that when you have to vacate the room at 10-11 am you should have to wait till 4 pm to have your r room serviced. We didnt eat in the . hotel chosing instead to dine at Adrianas across the road, buit did have a coffee in the bar before retiring and the wait person was very efficent and very smily and nice.We will stay again, because of the great location, and the fabulous Adriana restaurant .
Read more
Date of stay: June 2021
Sleep Quality
Trip type: Travelled on business
John and Les C wrote a review Jun 2021
New Plymouth, New Zealand362 contributions157 helpful votes
First time here but based on reviews and being an Accor Plus member we chose the Novotel for our short stay in Hamilton (hadn't been here in years) - good location - close to shops, bars etc Nice welcome and we had the car valet parked. Room over looking the river was nice and clean and well presented. Dinner in the Alma Restaurant was good value with friendly wait staff though it didn't feel too cosy. If in Hamilton, we'd go back to the Novotel.
Read more
Date of stay: June 2021
US$101 - US$139 (Based on Average Rates for a Standard Room)
novotel hamilton tainui hotel hamilton, accor hamilton tainui, hamilton novotel
New ZealandNorth IslandWaikato RegionHamilton
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Novotel Hamilton Tainui
Which popular attractions are close to Novotel Hamilton Tainui?
Nearby attractions include Escapist (0.2 km), Lido Cinema (0.2 km), and Confinement - Escape Rooms (0.5 km).
What are some of the property amenities at Novotel Hamilton Tainui?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Hamilton Tainui?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Hamilton Tainui?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Hamilton Tainui?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Novotel Hamilton Tainui?
Conveniently located restaurants include Palate, The Kirk Cafe, and Adriana's Restaurant.
Are there opportunities to exercise at Novotel Hamilton Tainui?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Hamilton Tainui located near the city centre?
Yes, it is 0.4 km away from the centre of Hamilton.
Are any cleaning services offered at Novotel Hamilton Tainui?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Hamilton Tainui offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Novotel Hamilton Tainui?
Many travellers enjoy visiting Sapper Horace Moore-Jones commemorative statue (1.4 km).