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Portside Hotel - Heritage Collection

2 Reads Quay, Gisborne 4010 New Zealand
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Traveller (86)
Room & Suite (78)
Pool & Beach (10)
Payments made by partners impact the order of prices displayed. Room types may vary.


#4 of 26 in Gisborne

Everyone needs a place to lay their weary head. For travellers visiting Gisborne, Portside Hotel - Heritage Collection is an excellent choice for rest and rejuvenation. Well-known for its trendy environment and proximity to great restaurants and attractions, Portside Hotel - Heritage Collection makes it easy to enjoy the best of Gisborne.

Portside Hotel - Heritage Collection is a trendy hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travellers visiting Gisborne. For guests with a vehicle, free parking is available.

For those interested in checking out Oneroa cycleway/ walkway (2.6 mi) while visiting Gisborne, Portside Hotel - Heritage Collection is a short distance away.

While in Gisborne, you may want to check out some of the restaurants that are a short walk away from Portside Hotel - Heritage Collection, including Sofra Turkish Cafe (0.5 mi), The Rivers Restaurant and Bar (0.3 mi), and PBC (0.2 mi).

Best of all, Portside Hotel - Heritage Collection makes it easy to experience some great Gisborne attractions like Siege of Waerenga-a-Hika Memorial, which is a popular historic site.

Whether you’re travelling for business, pleasure or both, Portside Hotel - Heritage Collection is sure to make your visit to Gisborne one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Children Activities (Kid / Family Friendly)
Conference facilities
Meeting rooms
Outdoor pool
Complimentary Instant Coffee
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken


Full view
70Somewhat walkable
Grade: 70 out of 100
17Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
336Reviews1Q+A100Room tips
Traveller rating
  • 141
  • 128
  • 42
  • 22
  • 3
Time of year
Traveller type
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  • English
Popular mentions
Karen B wrote a review Mar 2022
Flat Bush, New Zealand57 contributions5 helpful votes
A great hotel in a great location. It was not cheap per night, room was large, and very comfortable, especially the bed but sadly not on the harbour side. It was just perfect as we had been travelling for a few days, and to discover the one bedroom apartment type room had a washing machine and dryer, a full kitchen with a full fridge, dish draw dishwasher, it was a pleasant surprise. The only fault was the shower was over a spa bath, so not easy to get in and out of. The housekeeping people were so lovely and very, very helpful, however the reception staff were not so helpful, given they have front of house roles they need to up their game to be considerably more friendly and helpful.
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Date of stay: January 2022Trip type: Travelled
Turner wrote a review Feb 2022
Wellington, New Zealand1 contribution
The shower needs to be replaced immediately it’s very old school. A big step to get in with no safety rail for support and the lever to change the water was stuck. The TV was tiny and looked silly on a huge wall. The decor was dated - I expected better for the price I paid.
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Date of stay: January 2022Trip type: Travelled
goldylocksNz wrote a review Jan 2022
NZ67 contributions34 helpful votes
In a word, meh. Clean, sure, and lovely pool, great location, but you pay top dollar here and get nothing special for your money. They should take a few bucks and a couple of days, watch Motel Makeover and try to find some inspiration to make this place special. The front desk staff made themselves weirdly scarce and the lobby smells like ciggies and disinfectant… what a first impression. If they’re aiming for apathetic as to whether guests have a good time or stay again, they’ve hit that mark. Perplexing in the current climate-door must be wide open for a competitor. Stay down the road at Tatapouri Bay instead for WOW factor.
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Date of stay: January 2022Trip type: Travelled
Room Tip: Honestly, if you can get in at Tatapouri Bay just stay there!
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Lynda B wrote a review Jul 2021
Wellington, New Zealand1093 contributions115 helpful votes
We stayed here for two nights while on a roadtrip in late June. We have stayed here previously. It is not a cheap place to stay but the rooms are roomy and nice. We were in room 113 on the ground floor, a one bedroom Premium suite. We had a separate bedroom, a large bathroom, a full kitchen (including a full sized oven, full sized fridge/freezer, and a dish drawer) and a large dining room/lounge. There are large windows/glass sliding doors overlooking the lawn and the river/port. Lots of birdlife flying around the lawns and gardens. Would I stay here again? Possibly. I was disappointed that our bedroom didn’t have a tv in it, though you could see the fixings where one had been. I’d probably look to get a deal rather than pay full price. Compared to other accommodation we stayed in during our road trip, it was pretty expensive. Hence my overall rating of "average".
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Date of stay: June 2021
1 Helpful vote
Trek219898 wrote a review May 2021
Auckland, New Zealand8 contributions
We spent 2 nights here. Won't return. The rate for the room was more expensive than the Hilton in Taupo. Any other comparison to the Hilton ends at this point. The room was on the Port Side of the building and faced South. So no sun in the room at all, The port runs 24*7 so no possibility of sleeping with doors or windows open as the port was loading logs all night. Dishwasher and bathroom extractor fan did not work. Service was extremely poor. We politely asked if there were better rooms available, we were told - :"If you had wanted a better room, you should have paid more" If they had bother to offer us a better room I probably would have paid more - But the offer was never made. Someone walked into the building with muddy boots, A sign was placed at the door "Please remove your muddy boots" but the mud stains on the carpet were still there 2 days later when we left. The only upside is there is a fantastic boardwalk straight in front of the hotel that loops all along the bay waterfront. Shame that no one in the hotel told us about it. Very expensive, slack service, poor quality rooms, old furniture. Not returning
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Date of stay: April 2021
Room Tip: Book a different hotel or worst case if you have to stay here not on the Port side
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US$154 - US$273 (Based on Average Rates for a Standard Room)
portside hotel gisborne
New ZealandNorth IslandGisborne RegionGisborne
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Frequently Asked Questions about Portside Hotel - Heritage Collection
Which popular attractions are close to Portside Hotel - Heritage Collection?
Nearby attractions include Dome Cinema (0.3 km).
What are some of the property amenities at Portside Hotel - Heritage Collection?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Portside Hotel - Heritage Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Portside Hotel - Heritage Collection?
Guests can enjoy breakfast and free instant coffee during their stay.
Is parking available at Portside Hotel - Heritage Collection?
Yes, free parking is available to guests.
What are some restaurants close to Portside Hotel - Heritage Collection?
Conveniently located restaurants include USSCo Bar & Bistro, The Rivers Restaurant and Bar, and The Works.
Are there opportunities to exercise at Portside Hotel - Heritage Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Portside Hotel - Heritage Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Portside Hotel - Heritage Collection offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Portside Hotel - Heritage Collection?
Many travellers enjoy visiting Siege of Waerenga-a-Hika Memorial (12.1 km).