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Emerald Hotel

13 Gladstone Road PO Box 2143, Gisborne 4010 New Zealand
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Room & Suite (18)
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Payments made by partners impact the order of prices displayed. Room types may vary.


#12 of 26 hotels in Gisborne
In the heart of beautiful sunny Gisborne you'll find the very welcoming Emerald Hotel & Conference Centre. It's a hotel that offers all the benefits of boutique accommodation right in the midst of the city centre, and is the Gisborne's first fully-integrated hotel and conference facility. Spacious rooms overlook stunning vistas across the inner harbour through to the historic Kaiti Hill, to the surrounding hills, across beautiful rivers and, from the executive apartments, out to Young Nick's Head. It's the perfect place to host conferences, meetings, weddings and gatherings. As a full service hotel guests don't even need to leave the hotel for anything, although it is close to other cafes, restaurants, shops and city attractions.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Conference facilities
Baggage storage
Hot bath
Outdoor pool
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
Sun terrace
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
River View
Centrally Located
332Reviews0Q+A94Room tips
Traveller rating
  • 127
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  • 54
  • 22
  • 12
Time of year
Traveller type
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Popular mentions
GriffnLeanne wrote a review Feb 2021
Morrinsville, New Zealand71 contributions5 helpful votes
Located with river views on the Main Street. Spacious room with comfortable beds and pillows. Large balcony and air conditioning. Large bathroom with shower over a large bath. Friendly staff and parking available. Thanks for a fabulous stay in Gisborne would return.
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Date of stay: February 2021Trip type: Travelled on business
PennyHAuckland wrote a review Feb 2021
Auckland41 contributions12 helpful votes
So I fully accept I travel on business and if you were here on hols. With kids you’d probably think differently but..... we had a one bed apartment. Big. Old and plastered over. Ok bathroom but bad tv, poor internet crappy cleaning- sand in bed left most nights. King bed two singles that don’t match. Pillows soggy and when I asked for firmer ones was told we don’t have any. Everything too hard for them, really crap customer service. Just go elsewhere if business. Sorry. Used pool- v cold and wonder state of water!
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Date of stay: February 2021Trip type: Travelled on business
Judith N wrote a review Jan 2021
Wellington, New Zealand26 contributions2 helpful votes
We had two nights here recently. I chose an mini executive suite with River view. Huge and spacious - much bigger than needed but I was disappointed that view was cv only if you stood up. I misunderstood and thought I had a balcony but no. Very clean and today. Would be B great to have basic things like toaster and plates for a Continental breakfast but these are not available as it is a hotel with a restaurant. Noting restaurant didn’t appear open Sunday night so we went to Rivers, the local n pub, and that was excellent. Pool was FREEZING COLD. Spa pool area was freezing and only one “jet” worked. Only one elevator working (glass) which were found well into our stay. Overall - OK
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Date of stay: January 2021Trip type: Travelled as a couple
JOHN B wrote a review Nov 2020
Cambridge, New Zealand155 contributions31 helpful votes
We stayed 5 nights Yes our room was big plus balcony over looking the river ...Great view and private .. Why we have marked it low ??? * WIFI was non existent ,when you could get logged on it was so slow and kept cutting off. * On day 3 we left our room at 10 am and returned at 8 pm to find the room had not been serviced EG bed not made . bins not emptied, no clean towels , bathroom not cleaned etc etc .. Rang front office who asked would we like new towels Well YES .. Bed sheets should be changed on day 3 BUT this never happened ... Emerald Hotel rooms do not offer any little extras ... If you wish at room with a view over the river be ready for a long walk from the one and only lift....plus to get to the car park can all so be a mission if your room is not on the same floor...YES at the time of check out we took the above up with staff... Not looking for any discount we were instantly refund 10 % of our account .... which was appreciated .... .
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Date of stay: November 2020
Sleep Quality
Room Tip: make sure you can get WIFI !!!!
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AnnaNZPorirua wrote a review Sep 2020
Porirua, New Zealand115 contributions57 helpful votes
We had a 2 bedroom room for 2 nights and it was excellent. Our girls had a spacious room with 2 single beds and we had a queen bed in the lounge. The whole place was very spacious, massive bathroom and good sized lounge area. It has a pool and spa but we never got around to using it. Great location in the heart of Gisborne and very reasonably priced. Would highly recommend.
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
US$90 - US$128 (Based on Average Rates for a Standard Room)
emerald hotel gisborne
New ZealandNorth IslandGisborne RegionGisborne
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Frequently Asked Questions about Emerald Hotel
Which popular attractions are close to Emerald Hotel?
Nearby attractions include Tairawhiti Museum (0.4 km), Dome Cinema (0.2 km), and Muirs Bookshop (0.2 km).
What are some of the property amenities at Emerald Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Emerald Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emerald Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Emerald Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Emerald Hotel?
Conveniently located restaurants include USSCo Bar & Bistro, Portofino, and The Rivers Restaurant and Bar.
Are there opportunities to exercise at Emerald Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Emerald Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Emerald Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Emerald Hotel?
Many travellers enjoy visiting Siege of Waerenga-a-Hika Memorial (11.9 km).