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Welcome to Quest Parnell. Quest Parnell Serviced Apartments are located in the heart of the historical inner city suburb of Parnell in Auckland, New Zealand with a focus on quality and comfortable living. Quest Parnell offers Studios, One and Two bedroom (two bathroom) apartments with all the facilities you are ever likely to need, including an on-site gym and heated lap pool. This contemporary style complex is ideal for both corporate and leisure travellers seeking secure serviced accommodation in the prestigious Parnell area. Our two-bedroom apartments comfortably accommodate families of up to five people. Quest Parnell is situated in Heather Street, adjacent to many of Auckland 's finest restaurants, retail shops, historical landmarks and popular attractions including the unique Parnell Village. Vector Arena, Auckland Domain, War Memorial Museum, University, Auckland Hospital, Viaduct Harbour, Broadway shopping centre in Newmarket, Kelly Tarlton's Underwater World, Beautiful City Beaches are all only minutes away.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Hindi, Thai
Location
8 Heather Street Parnell, Auckland Central, Auckland 1052 New Zealand
Quest Parnell
4.3 reviews
Getting there
Good for walkers
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I stayed for 2 nights in the studio room which was clean and well equipped. There is a small kitchen, king bed, wardrobe, desk and W/D in bathroom. The room is a good size for 1-2 persons for a short stay of a few nights. If staying longer I would suggest a larger room. The hotel had a small gym and a lap pool which I did not use during my visit. The staff was friendly and available for any questions or concerns.
The only negatives of the room was the shower draining too slowly that the floor filled up some during showers. The kitchen could have used some dish soap and the freezer had ice trays that were stuck due to ice build up.
The location was very convenient and the neighborhood of Parnell is quiet and upscale looking with many choices for shopping and eateries. The Auckland Museum, Domain and Wintergardens are a walking distance to the hotel. You can catch a bus or train to move around the city which were all convenient. There is a dairy called the Wyvern Dairy not far which had some basic food staples/items however they were cash only at the time of my visit. Net Pharmacy is within walking distance. You can take public transportation but I decided to walk to the nearest Countdown for groceries. Lala Cafe which is up the block from the hotel has excellent coffee. There is also a Pita Pit not far for something quick and cheap to eat.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We frequently visit Auckland on business and prefer to stay at the Quest Parnell as our first choice. From our perspective the hotel’s location provides us the best of both of our requirements. It is fairly close to the CBD and yet iclose enough in walking distance to some of Parnell fine restaurants and cafe.
The apartments are quiet and comfortable. The rooms are clean, the staff are organised, caring and take the trouble to learn what works for their customers. The king sized beds in the rooms we stayed in and adequate parking option offered to us makes it ideal for our needs.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After researching many hotels in Auckland, we chose the Quest Parnell. Upon arrival, check in was friendly and quick and we were given our card key with directions for the secure underground parking for $25/day (charged the nightly price when booking back in August – it is now $27/night). Easy and convenient parking. We booked 4 nights in a one bedroom and were given #18. The one bedroom was spacious and very large but also very odd. The kitchen, dining and sitting areas were set up for a business presentation. I think this room is designated for business people. An odd room choice to be given to foreign visitors. The dining table was a large wheeled conference table, there was a ‘whiteboard’ in the corner of the sitting room and a built in pull down screen above the TV. When we walked in, we looked at each other and said this wasn’t acceptable. Returning to reception we were shown another one bedroom unit at the end of the hall once floor up but it was very cramped and small. Given this was our last 4 nights of a 31 day visit on the North Island before flying home, we concurred that even though aesthetically room #18 wasn’t very pleasing, it was spacious. The white board was removed, and we removed the hotel tablecloth from the table and the room wasn’t as bad. Staff were friendly, helpful and try to accommodate.
The one bedroom had a full kitchen with a large fridge, oven, cooktop, microwave and dishwasher. I have to say that housekeeping was very thorough and the unit was very clean. I like seeing actual cleaning products being used. I cannot compliment the cleaning staff enough here. There were two bathrooms in the unit, one had a stand-alone shower and the second a bathtub and shower. This bathroom also had a washer and dryer. The bedroom was small so we used luggage racks and placed them in the dining area. This apartment had a large terrace but it faces the courtyard where reception is located. Not a pleasant terrace to spend any time on. A/C worked well, wi fi signal was great. Overall we enjoyed our 4 night stay and we got used to the peculiar furnishings. The location with a car is great. You are outside the downtown but close to the museum and waterfront along with the other areas of the city. The neighbourhood of Parnell has wonderful restaurants and they are all easy to walk to. This was another reason why we chose this hotel as we knew from a previous trip that the restaurants in Parnell are excellent.
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Date of stay: March 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from questparnell, Manager at Quest Parnell
Responded 1 Apr 2020
Good Morning, We are delighted you enjoyed your stay with us at Quest Parnell and all Parnell has to offer. We do find overseas travellers enjoy Rm18 as it gives them the space to store all their luggage and not clutter their bedroom. We will look forward to having you stay again on your next trip to Auckland.
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We visit NZ often and when in Auckland always stay at Quest Parnell. Staff are most helpful and friendly. If you arrive out of hours there are detailed instuctions at the door to gain access. If arriving before your room is ready, staff will keep your luggage safe. After hours checkout is also easy. If you do have a car, you can book a secure parking bay for about $27 per night. A car is not necessary though as it's an easy 10-15 min walk into the city centre or a 2 minute walk to a nearby bus stop where there is a bus about every 10 minutes. There are plenty of good food outlets on Parnell Rd and a large Countdown supermarket near the harbour. If feeling enegetic you can walk back to Quest from there but it is uphill part of the way so it's good to use the green or orange buses which run every few minutes. We generally have a 1 bedroom apartment which is a good size and well set out and has a washing machine in the bathroom. The kitchen has a cook top and microwave, dishwasher and full sized fridge whch is very handy if self-catering and staying for a few days. The apartments are very clean and well-maintained and are serviced each day except Sunday. Highly reccommended
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Date of stay: March 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from questparnell, Manager at Quest Parnell
Responded 16 Apr 2020
Good Afternoon, Thank you for your wonderful review. We are delighted you enjoy staying with us and we will look forward to having stay again.
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My wife and I stayed one night in room 24 of this apartment hotel. Our room was not ready on our check-in a little early. However our luggage was looked after for us as we spent an enjoyable time walking Parnell Road. When we returned, our luggage had been put in our room for us. The room was generously sized. Even with a king bed there was a lot of space. The one room apartment was well furnished with two ring cooker, coffee machine, fridge, cutlery and dishes. The ample sized bathroom had a well sized shower and included a reasonably sized washer and dryer. The bed was very comfortable. Really great value for NZ$248 (US$160) for a longer stay in this beautiful city.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from questparnell, Manager at Quest Parnell
Responded 22 Mar 2020
Good Morning, We are delighted you enjoyed your stay with us here at Quest Parnell and all that Parnell has to offer. Travel safe and we will look forward to having you stay with us here at Quest Parnell on another occasion.
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It’s between and average and a good because the price was too high compared to the quality of the room. However the location is great and the staff nice. Basically the place needs a revamp as the walls & furniture were all bashed and damaged and of a low quality. There were stains on the furniture and carpets and the shower was grubby looking from age not because it wasn’t clean. The bed was small and the pillows awful. The room was quite small but it was nice and quiet. The kitchen facilities in the room were very basic and minimal but it did have a washing machine and drier if you were there for a week. So all in all the only down was the cost for the quality, especially as I stay in Carlow Quest just a 5 minute walk down the road for a fraction of the price but actually had a lovely new well appointed room with more facilities in the room.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Baker, Owner at Quest Parnell
Responded 2 May 2021
Good Morning, Disappointing for a review - sounds rather contrived with the way you have mentioned another Hotel - the first time we have experienced this in over 14 years. We would love to know what room you stayed in with all the bashed, damaged walls, stained furniture and small bed. Makes us wonder if you actually here.
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This was our first stop on a long NZ trip and our only booking in a Quest Apartment. On arriving, check-in was easy and smooth. We had a huge apartment on the first floor with a large comfortable bed, plenty of space for luggage and a big clean bathroom with a very good shower. The bathroom had a large separate washer and dryer which worked well and were very handy considering we were 3 weeks into an 8 week trip. Plenty of natural light able to get into the room.
We are used to booking apartments and not having them serviced in Europe, so having the room cleaned with the bed made and towels replaced was refreshing and definitely added to the stay. The gentleman at reception was always very helpful, we picked up a rental car just before checking out and he let us use a Quest car parking spot for free for a short while before we left.
Large, clean with a nice bathroom and all the facilities you could want... couldn't fault the place and would definitely recommend. Surprising to see it is only rated 4 star on average
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Date of stay: November 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from questparnell, Manager at Quest Parnell
Responded 14 Jan 2020
Good Evening, Thank you for taking the time to enter your review. We are delighted to you enjoyed your stay with us here at Quest Parnell. We trust the rest of your trip went well.
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We have stayed in many Quest apartments. This would be by far the most disappointing. It is in a handy location however the unit was less than adequate. The wardrobe door was broken, there was no extra bedding and Sky TV was playing up. We are also used to a selection of tea bags and often a biscuit In the unit. To be give the staff credit they did come and sort the Sky issue out.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Baker, Owner at Quest Parnell
Responded 12 Jun 2023
Good Morning, We are delighted you enjoyed our hospitality, service and excellent location.
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Good sized apartment with very comfortable bed. Everything you could need for self catering and travelling. Staff very friendly and helpful. Car park is easy to use and the spaces wide enough.
Parnell is a great location for Auckland. Restaurants are superb and public transport frequent. Easy walk to the Domain and museum . The apartment is very well situated for all of this.
The swimming lane is a good length but really too shallow for breast stoke and just wide enough for one person.
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a nice easy experience at Quest Parnell. The place was clean, tidy and service was all I needed it to be. They were able to check me in early and I could leave my bag at reception that was placed in my room. Easy check in and check out.
The room was well equipped and spacious, again, with everything I need.
I'd be happy to stay again.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning,
We recommend using a taxi company called "Discount Taxi" as they offer a special flat rate from the airport to our hotel, it is the most convenient way to get to us in terms of transportation between the hotel and the airport.
Their phone number is 09) 529 1000
Please call them after you have arrived at the Airport to arrange a pick up as flight times may alter unexpectedly. However, If you wish to have a drop off to the Airport from the hotel we can arrange the taxi pick up for you.
Kind Regards,
Jane Amornsirinapha
Hello,
Which train station are you referring to? If Parnell train station then about 10 minutes, if you are referring to the Auckland Strand train station then about 13 minutes walk.
Hi,
Thanks for your enquiry.
Our standard check in time is 2:00 pm & early check in is subject to availability. (If you are arriving early we will gladly store your luggage at reception until the room is ready).
Please feel free to contact us if you have any further questions.
Kind Regards,
Sandeep Sharma
Duty Manager
Quest Parnell
There are more places to choose from in the Auckland Central area.
PRICE RANGE
$201 - $248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quest parnell hotel auckland central, quest parnell auckland
LOCATION
New ZealandNorth IslandAucklandAuckland CentralParnell
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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