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8 Customs Street East, Auckland Central, Auckland 1001 New Zealand
Lowest prices for your stay
Booking.com
US$167
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Free cancellation until 19/08/22
Movenpick
US$166
View deal
Free cancellation until 20/08/22
Reserve now, pay at stay
Expedia.com
US$167
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Free cancellation until 20/08/22
Hotels.comUS$167
TravelocityUS$167
PricelineUS$167
View all 17 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (376)
Dining (90)
Room & Suite (54)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 72 hotels in Auckland Central
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located in the heart of the Auckland's CBD and waterfront district within strolling distance to Britomart, Commercial Bay and the Viaduct Harbour, Mövenpick Auckland offers direct and easy access to the city’s best restaurants, bars and shopping destinations. The renowned global brand, best known for its inviting and indulgent hospitality, and distinctively culinary slant, has undergone a transformation to weave in the unmistakably Mövenpick touch. Guests can also experience the indulgence of Executive Suites located on Premium Floors, top floor restaurant & bar BODA, urban cafe Custom Lane, a guest Library featuring New Zealand literature, a wellness yoga room and gym.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's television networks
Highchairs available
Car hire
Paid private parking nearby
Wifi
Paid wifi
Yoga classes
Yoga room
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Special diet menus
Rooftop bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun deck
Sun terrace
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Radio
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Ocean View
Languages Spoken
English, French, Chinese, Filipino and 6 more
782Reviews27Q+A100Room tips
Traveller rating
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Most Recent
Mylo wrote a review Jun 2022
Auckland, New Zealand1 contribution
Awful stay for my wife's 40th birthday. our room was not cleaned all weekend. Towels removed Saturday morning and never replaced after 3 phone calls. We were given a voucher for sundaes then chastised by staff saying we were only entitled to a scoop despite being told by reception to enjoy the free sundaes. On leaving the hotel we experienced an incredibly abusive local receptionist. She tried to mischarge us parking when we never parked at the hotel. She asked me 3 times if we parked at hotel making me out as lying. Final straw was when she asked 'how did you get to Auckland without a car" I put a complaint into the manager at that point, as I was walking away the receptionist and a senior receptionist started laughing. Manager was understanding and said they were struggling to find the right level of staff post covid. TBH it was little too late and nothing was done to rectify any of the issues. I was also overcharged and tried to get this sorted out. I phoned hotel and the guy said difference would be paid back, never happened. Gym is like a shoe box and not great. Would avoid at all cost, not worth the money and a million miles from the advertised 5 stars.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Flyer271878 wrote a review Jun 2022
Rotorua3 contributions1 helpful vote
Our first time back since the upgrade and we weren't disappointed. The place looks way better and we were treated the way we always have been treat at your establishment...our needs were catered for in the most efficient and in a professional manner which makes us chose Movenpick Auckland every time we come to Auckland. Great to see familiar faces too.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 5 Jul 2022
Kia Ora Flyer271878, Thank you so much for taking the time to provide us with such valuable feedback. We are delighted to hear that you keep returning to us and are wowed by the great service we provide. I will be sure to share your amazing feedback with the team as I'm sure they were delighted as you, to welcome you back. Ma te wa, Tasi & the Mövenpick Family
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John S wrote a review Jun 2022
Waiheke Island, New Zealand307 contributions276 helpful votes
I booked the hotel along with a birthday dinner at their Vue restaurant. With less than a week to go the hotel told us the restaurant would not be opening on the day I had booked. To his credit the assistant F&B manager arranged a booking at another nearby Accor hotel with charge back facilities. Regarding the room it was fine, very clean, large bed, bathrobes etc. etc. I hope we will be able to experience the restaurant in the future.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 5 Jul 2022
Kia Ora John S, We are thrilled you had such a positive experience with us. Despite Boda being closed that night, I am super proud that our Assistant F&B Manager had taken great care of you to ensure your special day wasn't ruined. We all look forward to the day we get to serve you in our beautiful renovated Boda Restaurant. Ma te wa, Tasi & the Mövenpick Family
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brian67770 wrote a review Jun 2022
Auckland, New Zealand8 contributions3 helpful votes
From the time we checked in ,our experience was great,first an upgraded room,a front facing high up room ,looking over Aotea square,and the harbour,a very comfortable ,revamped room,lovely bed ,good furnishings and nice bathroom,even as we left check in ,we were told ,don,t forget,chocolate hour,at 3 pm,we didn’t,t and it was delightful,a lovely selection of small cakes in the bar lounge area each day, We dined each night at the restaurant,the meals were of good quality,the staff very helpful,We had breakfast at the hotel,in my view it was as nice a breakfast selection as I have enjoyed anywhere,again the staff were excellent, We had a lovely stay at this hotel
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 3 Jul 2022
Kia Ora brian67770, Thank you for taking the time in providing genuine comments regarding your recent time with us. I'm pleased to read your compliments to our guest rooms, our views, our restaurant but especially our chocolate hour. We all look forward to welcoming you back in the near future. Ma te wa, Tasi & the Mövenpick Family.
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Dom B wrote a review Jun 2022
Singapore, Singapore2 contributions1 helpful vote
we had a lovely weekend, helpful and considerate staff I mentioned it was our anniversary and a delicious cake was left in our room with a lovely card the location couldn't be better for a city break.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 3 Jul 2022
Kia Ora Dom B, Thank you so much for taking the time to leave us such a great review. We are super delighted that you had chosen us for such a memorable occasion and we hope to share more special moments with you both in the near future. Ma te wa, Tasi & the Mövenpick Family
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irvytirvy wrote a review Jun 2022
Wellington, New Zealand1 contribution
Everything about this hotel was wonderful from the moment we arrived to the moment we left. Although we didnt eat at the hotel we did have a pre dinner cocktail which was delish! I loved the earplugs beside the bed and eye masks.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 3 Jul 2022
Kia Ora irvytirvy, Thank you for awarding us with 5 stars and for taking the time to share your experience. I hope other travelers read your review and decide to make us their next destination. Hei Kona, Tasi & the Mövenpick Family
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Davidwb336 wrote a review May 2022
Waihi Beach, New Zealand1 contribution
Was made very welcome and all staff were attentive especially to my Grandchild who was totally spoilt. Was worried about car parking but staff took care of that and when required car was back in good time. Thank you team for a great stay
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 22 Jun 2022
Kia Ora Davidwb336, It was a privilege to welcome both you and your granddaughter to Mövenpick Hotel Auckland. I'm delighted that we were able help create such a special moment for you both, as we all know how important family time is. We look forward to spoiling you two again in the near future. Ma te wa, Tasi & The Mövenpick Family.
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Belinda J wrote a review May 2022
2 contributions
From the welcome when I arrived, to the room, food, and great service throughout - this was an excellent stay. Very much appreciated the room upgrade and the delicious chocolate dessert waiting for me, and the personalised card (as always). bar and restaurant staff were exceptional as well as the reception team. You feel like they really enjoy what they do. Felt recognised and rewarded - thank you.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 22 Jun 2022
Kia Ora BelindaJ294, Many thanks for sharing your experience with other travelers. We are so thrilled you had such a great time with us as much as we enjoyed having you back. Thank you for choosing the Mövenpick Hotel Auckland and for taking the time to share you experience. Ma te wa, Tasi & The Mövenpick Family
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Nickfromthetron wrote a review May 2022
Hamilton, New Zealand32 contributions2 helpful votes
A group of us stayed at the Movenpick Hotel over the weekend for a friends birthday. We all made a note that we were all travelling together and they arranged for everyone to be on the same floor. I arrived early so the rooms on that floor werent ready but they let me check in to another room anyway. I was blown away by Vanessa on Reception. She was so warm and welcoming on arrival. She was so friendly and check in was a breeze. I had the hotel breakfast the following day - which included barista coffee, fresh juice and eggs to order. Some of the food on the buffet was a bit overcooked (eggs and sausages) but for the most part the breakfast was good and I would absolutely go again. Location is absolutely perfect. Close to amazing stores and restaurants on the viaduct. Would love to come and stay at the Movenpick again soon.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 22 Jun 2022
Kia Ora Nickfromthetron, It's been a delight to be able to open our doors up to the world again. Thank you so much for such an amazing 5 star review and for all your praises and details of your stay. We are truly happy that your birthday weekend was a success, as we here at Mövenpick Hotel Auckland, we're all about making moments and to hear that this had been achieved, is very rewarding. I will be sure to share your amazing review with our amazing team as it wouldn't have been possible without them. We look forward to making more moments with you. Ma te wa, Tasi & The Mövenpick Family.
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chessybear wrote a review May 2022
Victoria, Australia637 contributions41 helpful votes
After a long day od travelling the staff made us feel very welcome. This new hotel was presented beautifully and the suite was nice and spacious with plenty of room for us and baby. We found the porta cot for set up nicley in the corner. Our porter Josh was very efficient and attentitive. He made us feel welcomed from the first moment of arrival and helped with our every need. The Valet parking was easy to use, we just pulled into the driveway at the front of the hotel. The reception staff also were helpful and friendly. Our only negative was the restaurant which has recently opened, being new it had a beautiful setting and kind caring staff. It just needs a few tweeks to run more efficiently which I'm sure will come with time. Thanks for the lovely stay we will be back.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 30 May 2022
Kia Ora chessybear, Thank you so much for a fantastic review. It was truly a pleasure to welcome you all to the very first, Mövenpick Hotel Auckland, in New Zealand. We certainly pride ourselves on our wonderful team and we will let Josh know of your wonderful comments. We can't wait to welcome you all back in the near future. Ma te wa, Tasi and The Mövenpick Family.
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PRICE RANGE
US$147 - US$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure auckland hotel auckland central, accor hotel auckland
FORMERLY KNOWN AS
Grand Mercure Auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
207
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Frequently Asked Questions about Mövenpick Hotel Auckland
Which popular attractions are close to Mövenpick Hotel Auckland?
Nearby attractions include New Zealand Maritime Museum (0.4 km), St. Patrick's Cathedral (0.4 km), and Auckland Historic Bar Tour (0.2 km).
What are some of the property amenities at Mövenpick Hotel Auckland?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Mövenpick Hotel Auckland?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mövenpick Hotel Auckland?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mövenpick Hotel Auckland?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Mövenpick Hotel Auckland?
Conveniently located restaurants include Ahi, Culprit., and The Grove.
Are there opportunities to exercise at Mövenpick Hotel Auckland?
Yes, guests have access to a fitness centre and yoga classes during their stay.
Is Mövenpick Hotel Auckland located near the city centre?
Yes, it is 0.8 km away from the centre of Auckland Central.
Are any cleaning services offered at Mövenpick Hotel Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does Mövenpick Hotel Auckland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mövenpick Hotel Auckland?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Hindi, and Japanese.