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8 Customs Street East, Auckland Central, Auckland 1001 New Zealand
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Movenpick
€147
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About

#22 of 70 hotels in Auckland Central
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located in the heart of the Auckland's CBD and waterfront district within strolling distance to Britomart, Commercial Bay and the Viaduct Harbour, Mövenpick Auckland offers direct and easy access to the city’s best restaurants, bars and shopping destinations. The renowned global brand, best known for its inviting and indulgent hospitality, and distinctively culinary slant, has undergone a transformation to weave in the unmistakably Mövenpick touch. Guests can also experience the indulgence of Executive Suites located on Premium Floors, top floor restaurant & bar BODA, urban cafe Custom Lane, a guest Library featuring New Zealand literature, a wellness yoga room and gym.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Children's television networks
Highchairs available
Paid private parking nearby
Wifi
Paid wifi
Yoga classes
Yoga room
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Special diet menus
Wine / champagne
Rooftop bar
Bicycle tours
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Ocean View
Languages Spoken
English, French, Chinese, Filipino and 6 more
818Reviews30Q+A100Room tips

Reviews
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Most Recent
Karen B wrote a review 5 Aug
4 contributions
Great central location, close to everything (including transport) and with clean, comfy rooms. The only downside was the service, which was very hit and miss; some staff were really friendly and helpful... others promised to call back and didn't, multiple times. There's definitely a gap for training here. If you offer a pillow menu, you really need to have different pillows ready to go... and to train your staff to know the difference between a foam and a feather pillow. It took me 3 calls and over 3 hours to get 1 feather pillow. By the time I was waiting to go to bed, and fielding the 3rd call, I really wasn't feeling it.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Don't expect the staff to know the difference between a foam pillow and a feather one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kiwisetter wrote a review Jul 2023
New Zealand21 contributions5 helpful votes
Great location right in the heart of Auckland, close to shops, restaurants and transport options. Very clean and comfy rooms, with everything you need. The only downside was very variable service. Some staff were lovely and very helpful, whilst others didn’t follow through at all. One example: despite an advertised pillow menu, it took me 3 separate requests (and over 3 hours) to get one feather pillow, and multiple staff couldn’t tell foam from feather, which I suspect was half the problem. There’s an apparent training gap here.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 2 weeks ago
Kia ora Kiwisetter Thank you for your review and really happy to hear you found our hotel to be in a great location. Disappointing that our service was not your liking and I will look into our pillow options and ensure the team is trained on this to avoid further complaints. We do hope you chose to stay with us again. Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AucklandWiz wrote a review Jun 2023
Auckland, New Zealand1621 contributions287 helpful votes
+1
We had a delicious lunch here to celebrate a birthday. It serves Asian fusion, and as the chef is Korean, I believe it has a lot of delicious Korean inspired dishes. We had the Grilled Prawns, Fried Chicken and Meat Balls. All served beautifully, the tastes a delicious explosion of flavors in the mouth, and so yummy, I could have kept on eating. The views are enormous!! So lovely - soaking up the sun, being served by a lovely friendly chatty waitress, and eating delicious food, with amazing views and eating yummy food with great company. We will be back.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 18 Jun 2023
Kia ora AucklandWiz, Fantastic to hear you enjoyed Boda! The team up there is really dedicated to service and quality. I look forward to sharing this review with them. Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skye wrote a review May 2023
Legian, Indonesia1 contribution
The staff were very friendly and welcoming throughout the hotel. Our room had a lovely view of the water and city. The chocolate hour was absolutely delicious! looking forward to staying here again
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 25 May 2023
Kia ora skyemaclennan, Thanks for sharing your experience! I'm glad you had such a great time at our hotel. We strive to provide our guests with a warm and welcoming experience, and it's always gratifying to hear that our efforts are appreciated. I'm also glad you enjoyed the chocolate hour. We work with a Wellington chocolatier to source the freshest, highest-quality chocolate, and we're always happy to hear that our guests enjoy it. We hope you'll stay with us again soon! Ngā Mihi Sean Slattery Hotel Manager Sean
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ash P wrote a review May 2023
1 contribution
From the minute we checked in to the minute we checked out the staff were incredible, friendly and accommodating. The gift bags for the children with colouring activities was a thoughtful touch. 5star
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 25 May 2023
Kia ora 958ashp, Thank you so much for your kind words! We are so glad that you enjoyed your stay with us. We take great pride in our staff and their ability to provide our guests with a memorable experience. We are also happy to hear that you enjoyed our breakfast, rooms, and chocolate hour. We will be sure to pass along your feedback to our staff. We hope you will be staying with us again soon! Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GnA480 wrote a review May 2023
New South Wales, Australia294 contributions129 helpful votes
Great location, easy walk to the waterfront, restaurants and shops. The beds are comfortable with a choice of pillows. For great views head up to the top level for excellent coffee or hot choc. Efficient service at the front desk. Go to the nearby train station for bus tickets if you want to venture a bit further out of town.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 17 May 2023
Kia ora GnAW480 Thank you for your review! We are glad that you enjoyed your stay at our hotel. We appreciate your feedback on the location, comfort, and service. We will continue to work hard to provide our guests with the best possible experience. We hope you will stay with us again soon! Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David J wrote a review May 2023
Auckland Central, New Zealand4 contributions
Very friendly and the best view in town at the Boda Restaurant. Booked two rooms for a family wedding and the Movenpick was a great location. The location is handy to the Viaduct and Commercial Bay. The rooms have an amazing view of the harbour and the ferry buildings.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Make sure you get a room with harbour views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 14 May 2023
Kia ora W466800Davidj Thank you for your fantastic review! I'm sure the wedding went well and we would love to see you stay with us again on any occasion. Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warwick A wrote a review May 2023
1 contribution
This central located hotel was excellent in all respects . The staff were friendly and efficient. The food was of a high standard. The room was clean and tidy and even had a view of the harbour! We enjoyed our stay.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 14 May 2023
Kia ora 543Warwicka Thank you for your amazing review and great to hear you enjoyed your stay. We look forward to seeing you again in the future. Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tupuna H wrote a review May 2023
1 contribution
Stayed there for 4 days - awesome hotel - staff friendly and views of Auckland and Harbour excellent. Situated in the center of shopping and restaurant precinct Would recommend to anyone whether business or tourist.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 11 May 2023
Kia ora! Wow, great review. Thank you so much and will share with the team. Hopefully you will be staying with us again in the near future. Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler13192273020 wrote a review May 2023
Auckland Central, New Zealand1 contribution
Quick and helpful staff at checkin. Nice room with great views of the harbour Restaurant staff were friendly and helpful Room was cleaned promptly every day Food was of a high standard and nicely presented. Feature of the Restaurant/Bar area was the excellent views of Auckland City and Harbour Bridge
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Best way to arrive at Hotel is to use the valet parking facility
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Mövenpick Hotel Auckland, General Manager at Mövenpick Hotel Auckland
Responded 11 May 2023
Kia ora Traveler Thank you for your fantastic review. We look forward to you staying with us again Ngā Mihi Sean Slattery Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
€128 - €181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure auckland hotel auckland central, accor hotel auckland
FORMERLY KNOWN AS
Grand Mercure Auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
207
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MOVENPICK HOTEL AUCKLAND - Reviews & Price Comparison (Auckland Central) - Tripadvisor

Frequently Asked Questions about Mövenpick Hotel Auckland
Which popular attractions are close to Mövenpick Hotel Auckland?
Nearby attractions include New Zealand Maritime Museum (0.4 km), Auckland Historic Bar Tour (0.2 km), and St. Patrick's Cathedral (0.4 km).
What are some of the property amenities at Mövenpick Hotel Auckland?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Mövenpick Hotel Auckland?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mövenpick Hotel Auckland?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mövenpick Hotel Auckland?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Mövenpick Hotel Auckland?
Conveniently located restaurants include The Grove, Culprit., and Hello Beasty.
Are there opportunities to exercise at Mövenpick Hotel Auckland?
Yes, guests have access to a fitness centre, fitness classes, and yoga classes during their stay.
Is Mövenpick Hotel Auckland located near the city centre?
Yes, it is 0.8 km away from the centre of Auckland Central.
Are any cleaning services offered at Mövenpick Hotel Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does Mövenpick Hotel Auckland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mövenpick Hotel Auckland?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Hindi, and Japanese.