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My husband and I loved our 2 night weekend stay in every way. We really would’ve stayed a week if we could have!
We are Accor members so we booked through Accor and luckily were upgraded to a suite due to the availability of a...More
Needing a weekend away to relax after a very busy few weeks we actually found a fantastic Airbnb in The Sebel at the Auckland Viaduct. We were surprised we were able to book it 2 days out at such short notice but what a great...More
2 Thank Jill M
Response from Savio D, Manager at The Sebel Auckland Viaduct HarbourResponded 30 May 2018
Dear Jill M, Thank you for recommending us to fellow travellers and for your positive review of the hotel. I am glad you found a good deal and enjoyed your stay with us enjoying the location the room and the view. Being in the heart...More
My partner and I recently stayed at the Sebel on a trip to Auckland. The property seemed a little older than expected and we were put in a disabled room on the first floor with no view at all.
Whilst this was disappointing, the hotel...More
The Sebel apartments were great, kitchen was handy, the view was amazing looking over the water, close to bars, shops and restaurants, and the big bathroom and the bed was great, i mention to them it was me and my partners 2nd year anniversary and...More
Stuff all hot water both days. When the bath emptied the water came up through the drain on the floor. Lucky there were s few towels. Informed reception on check out but they weren’t proactive I feel. Being a regular to Auckland I will go...More
1 Thank Mike D
Response from Eliesa F, Operations Manager at The Sebel Auckland Viaduct HarbourResponded 2 weeks ago
Dear Mike D,
Thank you for your review on our hotel. I am disappointed to hear your stay was marred by issues with hot water and drainage in the bathroom. I apologise if you believe the team were not proactive on departure. I can assure...More