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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,367 Reviews from our TripAdvisor Community

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Showing 2,199: English reviews
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Hamilton, New Zealand
Reviewed 2 days ago NEWvia mobile

We stayed just the 1 night. Room was clean, mostly (hair on the tiles in the shower, easily missed), however no bath which I was hoping for. Bed very comfortable, and view was nice too. The only thing that was a little disappointing was the noise, not sure what it was but it was very noisey through the night. Hallway...

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Thank Shellie M
Reviewed 2 days ago NEWvia mobile

This is a really lovely hotel and very clean unfortunately the room size isn't as big as the photos indicate. However you soon get over that as your treated to luxury from the vesicular bathroom to the pool and sauna and my favourite gusto restaurant amazing. The location is central. It beware there are a lot of street beggars near...

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Thank haddlem
Dallas, Texas
Reviewed 3 days ago NEWvia mobile

I stayed at the Skycity Grand for a week. I booked through my American Express Gold card. I would highly recommend doing this if you have this credit card. My room was around half the price they had on their hotel website. This hotel is extremely comfortable. Free wifi is a huge plus. It is walking distance to the ferries,...

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Thank Randi M
Reviewed 4 days ago NEW

My partner and I were heading to NZ for two weeks to visit family and friends. Our last day was going to be the 27th of April. We decided to book The SkyCity Grand for our last night which just so happen to be our anniversary.We had made the reservation 5 weeks in advance. Due to a turn of unfortunate...

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Thank Stephen B
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Stephen B, Thank you for taking the time to comment about your experience, prior to your stay with us in April. I note that you booked an Advanced Purchase rate via Booking.com for your stay with us. The terms and conditions on this booking clearly state: that if the booking is cancelled, modified or in case of a no-show,...

Christchurch, New Zealand
Reviewed 5 days ago NEW

Always happy to stay @ this place, wish i could live there,Great staff ,easy place to find,lots of food place's,great car parking.Very close to town .But the best part of staying by the sky tower is it is the best bearing when driving with my young daughters around.They love to tell me which way to go....

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Thank 622craig
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 622craig What a delight to read your review, the team will be thrilled to receive your feedback and we look forward to welcoming you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Dunedin, New Zealand
Reviewed 6 days ago NEW

Have to admit when I was told we'd be staying in the SKYCITY, my mind went to "casino hotel"...monstrous, small rooms, tired staff, and even more exhausted rooms. This place is anything but. The rooms are enormous, clean and beautifully appointed. Even the artwork in the hallways are stunning. The bedding is comfortable, bathrooms beautiful. Location-wise, you're walking distance to...

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Helpful?
Thank wroddick
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear wroddick Many thanks for commenting on your stay with us - I am so pleased that overall we exceeded your expectations and it will be my pleasure to pass your compliments onto the teams. Thank you again for your review and we hope to welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

Wellington, New Zealand
Reviewed 1 week ago NEWvia mobile

We booked two rooms as we were travelling with family (4 adults and a child). The rooms were clean and comfortable. The one thing that blew me away was the bathroom design. You couldn't open the shower door without having the bathroom door shut. There's also a frosted window by the bath which backs onto the bedroom area. If someone...

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Thank Legna00
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear Legna00, Thank you for your great comments. I am pleased you had an enjoyable stay with us. Our central city location means tourist attractions and amenities are just a short walk from the hotel. We look forward to welcoming you back to the hotel again soon. Kind Regards, Colette Leonard Hotel Manager colette.leonard@skycity.co.nz

Reviewed 1 week ago NEWvia mobile

We stayed 2 nights before heading to the South Island. The hotel was very nice, clean, and modern. We arrived around 11:30a and although check-in isn't until afternoon our room was ready and they offered it to us early. We were looking for easy and modern for our first couple of nights before going more "local" later in our trip,...

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Thank julianne G
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear julianne G, Thanks for taking the time to comment on your stay with us at SKYCITY Grand Hotel. I am pleased the team were able to assist with a room when you arrived early. Our central city location means that most tourist attractions and amenities are a short walk from the hotel. I trust you enjoyed the rest of...

Plymouth, United Kingdom
Reviewed 1 week ago

We had an excellent night here before beginning a tour of New Zealand. Located right in the city centre it was very convenient to go exploring. The staff were very helpful particularly with our luggage. Our booking was room only and being on a tight budget we did not eat in the hotel but there were plenty of inexpensive cafes...

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Thank wjarma
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear wjarma, Thanks for your lovely comments - I will be sure to pass on your comments to the team. I trust you had an enjoyable time in New Zealand, and we look forward to welcoming you back to the hotel again soon. Kind Regards, Colette Leonard Hotel Manager colette.leonard@skycity.co.nz

Somerset
Reviewed 1 week ago

Spent one night here before flying home to UK. Lovely clean room, comfortable bed and all the usual facilities you would expect from a 5 star hotel room - my only disappointment was that there were no complimentary biscuits to accompany the tea and coffee. Breakfast was a good selection of buffet items and an excellent cooked meal. The quality...

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1Thank LuluSomerset
ColetteLeonardAKL, Manager at SKYCITY Grand Hotel, responded to this review

Dear LuluSomerset, Thanks for taking the time to comment on your stay with us at SKYCITY Grand Hotel. I am pleased you had an enjoyable stay with us and enjoyed the breakfast served in Gusto at the Grand. We look forward to welcoming you back to the hotel on your next trip to New Zealand. Kind Regards, Colette Leonard Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $246 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
28 questions
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go & stay there, if you are not happy with this place your a weirdo”
 of 5 bubbles 622craig, 20 Mar 2017 | Read review
“15th floor greta views of the bay.”
 of 5 bubbles Madcelt67, 15 Mar 2017 | Read review
“Higher the better with regard to views.”
 of 5 bubbles NY10040, 12 Mar 2017 | Read review
“try and get a room away from the costruction site”
 of 5 bubbles frenchyglasgow, 8 Mar 2017 | Read review
“Try to get top floors for better view. Every room got a view.”
 of 5 bubbles 348subashb, 5 Mar 2017 | Read review
5 of 5