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SKYCITY Grand Hotel

Traveller (927)
Room & Suite (778)
Dining (47)
Overview
90 Federal St, Auckland Central, Auckland 1010 New Zealand See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,828)
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2,615 results
Traveller rating
1,532
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228
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1,532
756
228
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26
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All reviews sky tower premium luxury macaroons federal street harbour view room pillow menu new zealand star hotel valet parking mini bar the heart of the city central location bars and restaurants long flight queen street gusto masu
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1 - 5 of 2,615 reviews
Reviewed yesterday

This hotel was very impressive. The staff were amazing and very helpful with parking and bringing our bags to the room. The room itself was very nice and it was great to see a place that had blackout curtains that actually worked. This was probably...More

Date of stay: November 2018
Thank simms8487
Reviewed 3 days ago via mobile

Great hotel with clean spacious rooms and brilliant views in a central location. Staff were attentive and really helpful, check in/out was simple and quick and they gave us some advice for getting about Auckland. Walk out the door and there are bars and restaurants...More

Date of stay: January 2018
Thank ellenhibbs
Reviewed 5 days ago

We have stayed at this hotel before and the room and customer service have declined considerably compared to previous. Went to drink our nice wine and one of the glasses was cracked/broken and dirty. Called the guest service who transferred us to reception, we were...More

Date of stay: December 2018
Thank OlgaPedro
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 3 days ago

Dear OlgaPedro Thank you for your review following your most recent stay at The Grand Hotel. I am so sorry to hear that we clearly did not meet your expectations on this stay and on recieving your survey from us, your feedback was addressed immediately....More

Reviewed 1 week ago via mobile

My partner and I quite often stay at SKYCITY Grand and they fail to disappoint! Great service all around, especially from the concierge Taewon who took our luggage to our room and recommended the most amazing restraunt for dinner. The grand is great value for...More

Date of stay: October 2018
Thank Tawerahenare18
Response from Alison B, Guest Relations Manager at SKYCITY Grand HotelResponded 5 days ago

Dear Tawerahenare18 Thanks for commenting on your most recent stay at The Grand Hotel, it's always nice to hear from our regular guests! It will be my pleasure to pass your compliments onto all of the team and to Tae our wonderful Concierge and hopefully...More

Reviewed 1 week ago via mobile

This is an excellent hotel which I would like to visit again if I come back to Auckland. It gives 5* service with a pool gym and hot pool. On top of this the breakfast is delicious with a choice of buffet or hot food....More

Date of stay: November 2018
Thank nigelm518
Response from ColetteLeonardAKL, Manager at SKYCITY Grand HotelResponded 1 week ago

Dear nigelm518 Thank you for taking the time to review your stay with us. We are pleased to read that you had an enjoyable time and were able to make use of our gym and pool area. We look forward to welcoming you back to...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Sauna
Details
Price range
US$171 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Auckland Central
#1 Green Hotel in Auckland Central
#3 Spa Hotel in Auckland Central
#3 Romantic Hotel in Auckland Central
#7 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Auckland Central
#1 Green Hotel in Auckland Central
#3 Spa Hotel in Auckland Central
#3 Romantic Hotel in Auckland Central
#7 Luxury Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (927)
Room & Suite (778)
Dining (47)
Pool & Beach (31)
Amenities (19)
Family and Play Areas (2)
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Questions & Answers
Ask a question
SaraRajabnia
4 December 2018|
AnswerShow all 4 answers
Response from Warwick H | Reviewed this property |
Breakfast is not included
0
Votes
SaraRajabnia
4 December 2018|
AnswerShow all 9 answers
Response from monhaarmann | Reviewed this property |
breakfast included depends on your room choice. their website has detailed info on all your questions on each subject-page. Good luck - real easy!
0
Votes
sophielucykorina
29 August 2018|
AnswerShow all 4 answers
Response from greglS8134OI | Reviewed this property |
Hi there. Parking I think was $25. Can’t remember. I would say Sky City Grand would be quieter
1
Vote
Room Tips
"Just ask the staff and let them know what your requirements are."
angelonebravo
4 weeks ago
Read review
"all rooms are great , we were on 13th floor and quiet even when looking onto casino and carnival happening"
138Jackie
4 Nov 2018
Read review
"Go for higher floors and harbour bridge facing"
AnnaF59
4 Nov 2018
Read review
"Harbour views offer a great landscape of Auckland."
471angelinew
4 Nov 2018
Read review
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