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58-60 Queen Street, Auckland Central, Auckland 1010 New Zealand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$254
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Free cancellation until 17/09/21
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (440)
Room & Suite (224)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Doctors available 24/7
Read more
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Grand Windsor
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 74 hotels in Auckland Central
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Surrounded by the shopping and entertainment streets of the waterfront. Grand Windsor Hotel blends a protected historic building with chic, contemporary interior design. It boasts a great location in amongst the smart boutiques of Queen Street, right in the heart of Auckland and just off the scenic harbour.
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Room & Suite (224)224
Full view
Property amenities
Valet parking
Free internet
Fitness / spa changing rooms
Breakfast available
Taxi service
24-hour security
Baggage storage
24-hour check-in
Paid private parking nearby
Wifi
Sauna
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, Spanish, Chinese and 1 more
792Reviews18Q+A100Room tips
Traveller rating
  • 590
  • 128
  • 38
  • 18
  • 18
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Big Ears wrote a review 4 May
1 contribution
First time visitor to the Hotel Grand Windsor. Rooms and facilities modern and functional, staff give outstanding service and the food is exceptional. Well positioned in the heart of the city with ferries and train services close by.
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Date of stay: May 2021
Rooms
Location
Service
Trip type: Travelled on business
Helpful
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 3 days ago
Dear C7329JVmarkw, Thank you very much for taking the time and reviewing your stay at Hotel Grand Windsor. We are pleased when we read our guests love the comfort of our rooms and I am glad that you enjoyed your stay with us and the style of our hotel. We will be looking forward to welcoming you back in the near future and thank you again for your comments. Warm regards, Pablo Gonzalez Guest Experience Manager
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christinawS59BU wrote a review Feb 2021
kaukapakapa2 contributions
Hotel's Favourite
The location of the hotel was fantastic - not far from the harbour, the viaduct, Britomart and of course all the shops. The room was gorgeous and the bed was the most comfortable we have slept in. We ate in the restaurant and had room service and the food and service were impeccable. And finally, the hotel staff were all very friendly and helpful. Next time we visit the city, we will definitely choose to stay at the Hotel Grand Windsor.
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Date of stay: January 2021
Rooms
Cleanliness
Service
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Response from Pablo González, Guest Services / Front Office at Hotel Grand Windsor
Responded 8 Feb 2021
Dear christinawS59BU, Thank you for sharing about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide that best service we can to all our guests. We hope to welcome you back soon to create some more great memories. Kind Regards, Pablo Gonzalez Guest Experience Manager
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Annemieke wrote a review Apr 2021
1 contribution
The rooms have a sense of luxury with THE most comfortable beds. Combined with the amazingly attentive staff it’s the perfect place to stay in the city. A stone throw away from shopping and restaurants or try their own restaurant, the food is exquisite!
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Date of stay: April 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Helpful
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 1 week ago
Dear Akiwi28, Thank you for sharing about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide that best service we can to all our guests. We hope to welcome you back soon to create some more great memories. Warm regards, Pablo Gonzalez Guest Experience Manager
Read more
Greg D wrote a review Apr 2021
Auckland Central, New Zealand1 contribution
I’ve stayed at the Grand Windsor a few times now. It’s a lovely hotel but the staff really do make it a welcoming and friendly atmosphere. I’ll definitely stay there again. Great location make it close to everything you may need around Auckland
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Date of stay: April 2021Trip type: Travelled on business
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 2 weeks ago
Dear GregD2516, As I told you during our conversation, your words mean a lot to us. We will keep working really hard to create the best memories possible for our guests. We'll see you soon! Warm regards, Pablo Gonzalez Guest Experience Manager
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Dax2Dax wrote a review Apr 2021
Auckland Central, New Zealand6 contributions2 helpful votes
I've stayed at the Hotel Grand Windsor now for 3 times. It has always been a treat. Staff are like your friends who were always so accomodating. Rooms are beautifully presented, clean and functional. The Cooke's Restaurant in the hotel provides a selection of food to suit any traveler's needs and desires. Good quality food.
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Date of stay: April 2021
Value
Location
Service
Trip type: Travelled on business
Helpful
Share
Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 3 weeks ago
Dear Dax2Dax, We are very glad to see that you loved our hotel and our staff. They all work very hard every day to provide a top notch service and it feels very rewarding to read your words. Once again, thank you very much. Warm regards, Pablo Gonzalez Guest Experience Manager
Read more
Previous
PRICE RANGE
US$103 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel windsor auckland, mercure hotel windsor auckland
FORMERLY KNOWN AS
Park Regis Auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
79
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Frequently Asked Questions about Hotel Grand Windsor
Which popular attractions are close to Hotel Grand Windsor?
Nearby attractions include Escapade NZ (0.4 km), St. Patrick's Cathedral (0.3 km), and Britomart (0.2 km).
What are some of the property amenities at Hotel Grand Windsor?
Some of the more popular amenities offered include dry cleaning, free internet access, and facilities for disabled guests.
Which room amenities are available at Hotel Grand Windsor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Grand Windsor?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Grand Windsor?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Grand Windsor?
Conveniently located restaurants include Culprit., Ahi, and Hello Beasty.
Are there opportunities to exercise at Hotel Grand Windsor?
Yes, guests have access to a sauna and locker rooms available in the fitness centre during their stay.
Is Hotel Grand Windsor located near the city centre?
Yes, it is 0.6 km away from the centre of Auckland Central.
Which languages are spoken by the staff at Hotel Grand Windsor?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Portuguese.
Are there any historical sites close to Hotel Grand Windsor?
Many travellers enjoy visiting Parnell (1.6 km), Auckland Town Hall (0.8 km), and Highwic (3.0 km).
Is Hotel Grand Windsor accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.