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Copthorne Hotel Auckland City

150 Anzac Avenue, Auckland Central, Auckland 1150 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (211)
Room & Suite (98)
Dining (21)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#50 of 75 hotels in Auckland Central
Copthorne Hotel Auckland City is centrally located, within easy walking distance of Queen Street shopping, the Central Business District and Auckland University. Auckland's Viaduct Basin and Spark Arena are less than 10 minutes walk away and there is easy motorway access both north and south. The hotel has 106 guest rooms and 4 luxury suites, thoughtfully crafted with all the essential amenities. All rooms offer ensuite bathrooms and are equipped with air conditioning, sound proofing 'hush windows' and a balcony that offers spectacular seascape or city views. Room service is available 24 hours. Zoe's Bar and Brasserie offers high quality cuisine of the freshest ingredients including international flavours and traditional favourites. The Bar and Brasserie is the heart of the Copthorne Hotel Auckland City, offering a smart casual and relaxed ambiance. Please note: Some facilities or amenities may be limited at this time.
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Property amenities
Free internet
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
24-hour front desk
Breakfast available
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
879Reviews13Q+A100Room tips
Traveller rating
  • 88
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  • 64
Time of year
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Popular mentions
TravelBugz777 wrote a review 22 Jul
Perth, Australia521 contributions116 helpful votes
Disappointed as this is a case of doesn’t look like the photos online when you arrive! Booked 2 nights as we were flying in early hours so wanted a room to go straight into. No issue with this but hotel is old and run down.. breakfast only one toaster worked, simple selection of food very basic and ran out of items that people had to constantly ask to be replaced. Parking $20 a night yet they have only about 10-15 bays first come/first serve basis. Then if they are full you have to go park off site somewhere down the road.. not secure parking either so bit pricey and should just be included for the price they charge. Rooms are old, old furniture, bathroom shower moldy, no water bottles provided. Fridge and tea/coffee provided with a kettle Bleach/moldy/ musty smell to rooms. In all we were due to stay here again on the way back but have cancelled this and booked a modern apartment close to the Quay for $80 less. About 1km from Queen street shops & quay can walk unless raining then a short Uber drive away. Staff were friendly but hotel needs an upgrade for the prices they charge as there is much better out there.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Parking is limited Not in the heart of the city/ shopping etc about 1km away Rooms old No water...
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DianeJoy14 wrote a review 20 Jul
Tauranga, New Zealand6 contributions
My daughter flew in to Auckland on Friday to stay 2 nights. The purpose was to meet family members and go to The Lion king. Upon arrival about 8:45 pm she paid and was given her key. Problem: room not serviced. Took 20mins to sort. Next day family arrived, checked in, booked for 5 for dinner at 5:30pm. Arrived for dinner on time, ordered drinks and mains. 30 mins later, no drinks, no dinner. Order had not reached the kitchen.or bar! Time now 6.20pm! Left restaurant and walked to the Spark Arena. No Dinner😢 Fabulous Show! Would not stay again!
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Check your order has actually reached the kitchen!
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KiwiViajero wrote a review 16 Jul
Wellington, New Zealand122 contributions89 helpful votes
I stayed here for one night in July 2021. The hotel is easy to reach, just off the motorway. If you're visiting the university, the hotel is very well located. The room was quite basic and spartan. There was no desk. There was also some sort of smell in the room - not sure whether it was because someone had been smoking, but it was something similar. When I turned the shower on the plumbing made a noise. The rooms really need a refurbishment. I was awakened by the sound of people talking in the room next door. They weren't shouting. It sounded just like a normal conversation. I paid extra for the breakfast buffet ($20). That was ok - not the best buffet in the world, but it had all the usual buffet items. Service at the hotel was very good. Staff members were polite. I won't stay here again as I don't want to hear people in the next room.
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Date of stay: July 2021
Sleep Quality
NZAUSTravelagent wrote a review Jun 2021
Tauranga, New Zealand7 contributions2 helpful votes
We stayed for two nights, the hotel is comfortable, good beds, well located and has off street parking on site, easy to get to. What really stood out was the hotel staff, friendly and helpful, from our first contact at reception, through room service, bar, restaurant and kitchen, they were all great, we saw a lot of multi tasking an obvious sign of a well run establishment. We would definitely stay again at this hotel.
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Date of stay: May 2021Trip type: Travelled as a couple
xantheonix wrote a review Jun 2021
Cambridge, New Zealand119 contributions62 helpful votes
Booked to stay in last minute, the adults and a 3 year old. Good location to town, though parking around the area was full. The hotel does offer $20 to park there which is better than some other hotels. The room was fine, the beds were comfy and though it is a little dated and old school, we enjoyed our stay. We didn't use mini fridge or room service. The air con was a little loud and there were some little hairs in the bathroom which didn't belong to us. Also a small hole in the shower. For what it was though, we enjoyed it. Reception were very friendly and staff in general were pleasant. We enjoyed a $20 breakfast buffet which was sustaining and everything we needed to start our day. As I noted with other reviews of other hotels, one thing I was after was not being too close to the city, as other hotels had had problems with unwanted people hanging around their hotel and having issues with lots of noise. Copthorn was far enough away to keep unwanted people and noise away. But still close enough to town. If you can look past the decor, this is still a good hotel, and we would stay again.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Parking is $20 at hotel, otherwise drive around the University and courts for free parking or at...
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US$62 - US$115 (Based on Average Rates for a Standard Room)
copthorne hotel auckland
New ZealandNorth IslandAucklandAuckland Central
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Frequently Asked Questions about Copthorne Hotel Auckland City
Which popular attractions are close to Copthorne Hotel Auckland City?
Nearby attractions include Spark Arena (0.4 km), Emily Place Reserve (0.4 km), and Origin VR (0.4 km).
What are some of the property amenities at Copthorne Hotel Auckland City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and room service.
What food & drink options are available at Copthorne Hotel Auckland City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Copthorne Hotel Auckland City?
Yes, parking is available to guests.
What are some restaurants close to Copthorne Hotel Auckland City?
Conveniently located restaurants include Little India, Tanpopo Ramen, and Tapestry Dining.
Are any cleaning services offered at Copthorne Hotel Auckland City?
Yes, dry cleaning and laundry service are offered to guests.
Does Copthorne Hotel Auckland City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Copthorne Hotel Auckland City?
Many travellers enjoy visiting Parnell (0.9 km), Eden Garden (3.0 km), and Auckland Town Hall (1.0 km).
Is Copthorne Hotel Auckland City accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.