Airedale Boutique Suites
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Airedale Boutique Suites
380 Queen Street, Auckland Central, Auckland 1010 New Zealand
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Avg. $238 /night, 1/19 - 1/20
$379
per night
$279
per night
$179
per night
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About
#5 of 75 hotels in Auckland Central
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Finding a contemporary hotel with a nod to the past in Auckland Central does not have to be difficult. Welcome to Airedale Boutique Suites, a sophisticated option for discerning travelers like you. Completely refurbished (formerly Scenic Hotel Auckland), Airedale Boutique Suites offers large hotel rooms which include: Smart TVs, air conditioning and heating, mini-bars, and it is easy to stay connected during your stay as free WiFi is offered to all guests. The hotel features a 24-hour front desk and a concierge. Plus, guests can enjoy the brand-new restaurant and bar offering. For guests with a vehicle, valet parking is available (at additional cost). For those interested in checking out popular landmarks while visiting Auckland Central, Airedale Boutique Suites is located a short distance from the Aotea Centre (0.1mi), Sky Tower (0.3mi), and Viaduct Harbour (0.6 mi). During your visit, be sure to check out popular attractions like Auckland Museum (0.9 mi), and Queen Street (0.2 mi), which are all within walking distance of the hotel. Airedale Boutique Suites puts the best of Auckland Central at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Concierge
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Location
380 Queen Street, Auckland Central, Auckland 1010 New Zealand
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Auckland Intl Airport
17.8 km•
See all flights
Car Hire
216 Restaurants
within 0.5 kilometers
Reviews
4.5
314 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Auckland's CBD, Airedale Boutique Suites stands out with its stylish and comfortable ambiance, earning accolades from guests for its well-maintained and luxurious rooms. While the majority of visitors revel in the spaciousness and cleanliness of their accommodations, a handful have pointed out noise issues or lapses in room cleanliness.
The hotel's location is a highlight, with easy access to local attractions and dining, yet some guests find parking and breakfast to be on the pricier side. Noted for its exceptional service and modern amenities, the hotel promises an attentive stay, despite occasional service hiccups.
Location
Central
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
Lovely updated room, awesome bathroom with nice quality toiletries . The shower was modern , spotless, and had good water pressure. The room was a good size and immaculate. tv area, mini bar, fridge , sink and tea , coffee were available in room
Even had a mini dishwasher that was very quiet . Attention to detail was obvious.
The only negative is the construction noise through the day if you need to sleep late .
Having flown 18 hours, we were so tired, but a nap was not going to happen .
But that was only on weekday hours. Weekends are quiet.
However, we Would stay there again regardless.
Nicely renovated and decorated , very comfortable and clean.
No balcony
The Location is great with bus stop and airport shuttle right outside the door.
Food at the restaurant was great and service was wonderful.
The lamb was so good, we went back a second time to have it again .
Even had a mini dishwasher that was very quiet . Attention to detail was obvious.
The only negative is the construction noise through the day if you need to sleep late .
Having flown 18 hours, we were so tired, but a nap was not going to happen .
But that was only on weekday hours. Weekends are quiet.
However, we Would stay there again regardless.
Nicely renovated and decorated , very comfortable and clean.
No balcony
The Location is great with bus stop and airport shuttle right outside the door.
Food at the restaurant was great and service was wonderful.
The lamb was so good, we went back a second time to have it again .
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Alexander, Owner at Airedale Boutique Suites
Responded 26 Mar 2020
Good morning, Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. We are thrilled to hear you enjoyed our newly refurbished rooms and that the hotels central location was convenient for you. Our apologies that the noise during the day disrupted your stay - we are working through the final stages f our refurbishment work and look forward to having a completed hotel soon. We hope you enjoyed your travels around NZ. Kind regards, Melissa Alexander, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What was the old Scenic on Queen down from Mayoral Drive is now the Airedale Boutique Suites. The renovation has been tastefully done and the room furniture, fixtures and amenities are all brand new. I like this about a hotel since all too often hotel rooms look and feel stale from overuse.
The building is a triangular shape so some of the rooms are unusually shaped but I've stayed in two different parts of the hotel as well as different floors and both were truly satisfying stays.
I like the toiletries in the bathroom as well as the shower water pressure.
The new Trocadero restaurant is on the ground floor and open for early morning coffee @ 6am. The staff is most welcoming and hospitable. I recommend Airedale
if you want or need to be farther up Queen from the waterfront and near Aotea Centre or Q Theatre,
The building is a triangular shape so some of the rooms are unusually shaped but I've stayed in two different parts of the hotel as well as different floors and both were truly satisfying stays.
I like the toiletries in the bathroom as well as the shower water pressure.
The new Trocadero restaurant is on the ground floor and open for early morning coffee @ 6am. The staff is most welcoming and hospitable. I recommend Airedale
if you want or need to be farther up Queen from the waterfront and near Aotea Centre or Q Theatre,
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Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Service
Room Tip:Â Higher floors are less noisy if you open the window for fresh air.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Alexander, Owner at Airedale Boutique Suites
Responded 26 Mar 2020
Good morning, Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. We are thrilled to hear you enjoyed our newly refurbished rooms and that the hotels central location was convenient for you. Our building was completed in 1954 and it certainly has some unique characteristics which we feel adds to the charm of this beautiful historic building. We hope you enjoyed your tine in Auckland. Kind regards, Melissa Alexander, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed at this very nice hotel for four nights, we arrived from a cruise at the Airedale at around 9am, we had already asked if we could leave our suitcases prior to check in time but were extremely pleased to hear that we could actually book into our room at this time. The hotel room had been recently beautifully renovated and had everything required for a comfortable stay and was spotlessly clean, it is also handy for the main area of Auckland and has shops and restaurants nearby. Overall a very pleasant stay with polite and friendly hotel staff.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Room Tip:Â Higher floors on the Queen street side have views of the city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Alexander, Owner at Airedale Boutique Suites
Responded 26 Mar 2020
Good morning, Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. We are thrilled to hear you enjoyed our newly refurbished rooms and that the hotels central location was convenient for you. It is wonderful to hear that our team were able to assist you with a early check-in. We hope you enjoyed your travels around NZ. Kind regards, Melissa Alexander, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ever since the property was Scenic Hotel, we always had tried to book this hotel due to its central location. Now it’s Airedale Hotel it’s next level. The refurbishments done to the lobby, restaurant, common areas and the rooms are modern and more inviting. The room is clean and very tidy. The lobby especially allows more guests to be rested in the spacious sitting area. The staff are accomodating and ready to help as always. The valet parking is excellent. The Sky Bus stop is also right in front of the hotel entrance and makes it very convenient location-wise.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Alexander, Owner at Airedale Boutique Suites
Responded 5 Aug 2020
Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. We are thrilled to hear that you love our new rooms and the new look in our restaurant & lobby. We hope to see you again next time you are in Auckland. Warm regards, Melissa Alexander General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A warm reception after an horrendous experience at Auckland Airport where it took 3 hours from plane to exit all queuing. Spotlessly clean room that was spacious and exceptionally well equipped. A very high quality bed ensured a great nights sleep with negligible road noise despite being near a major road. The bathroom had good quality fittings and amenities. The kitchen area had a well stocked wine fridge and normal fridge with dishwasher and all necessities. Breakfasts were excellent and the young staff were efficient, smiling and worked hard to please everyone. The restaurant was closed but bar snacks were reasonable and very good quality with again great hardworking staff. With the awful floods that hit Auckland the staff, especially duty managers and concierge, were utterly flexible in helping out guests cope with flight changes and cancellations. It is a tribute to all staff that they maintained such high standards and positivity under enormous pressures. In a very good location with good transport links this is a perfect boutique city hotel in Auckland and would unhesitatingly recommend it.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed here for six night in May of 2021. I have only good things to say about the hotel.
1. The staff was not only competent but very friendly and helpful. They seem to be genuinely happy about working there.
2. The room was lovely. with a nice view over the city. Comfy, big bed and the the curtains blocked out the light so well that we overslept every morning. No noise from traffic or other rooms.
3. Housekeeping was perfect - and they never pestered us about when they could get in to clean the room. They must have been hiding around the corner to sneak in when we left!
4. It was our first visit so we had no idea what area to stay in. the location was ideal. The big theatres were across the street. Lots of restaurants in the neighborhood. The sky tower was a few blocks away, the harbor and Maritime Museum was a 20 minute walk. So, great location..
5. And we tried the restaurant; full marks there as well.
Only downside: the wine with the mini-bar is a bit pricey.
1. The staff was not only competent but very friendly and helpful. They seem to be genuinely happy about working there.
2. The room was lovely. with a nice view over the city. Comfy, big bed and the the curtains blocked out the light so well that we overslept every morning. No noise from traffic or other rooms.
3. Housekeeping was perfect - and they never pestered us about when they could get in to clean the room. They must have been hiding around the corner to sneak in when we left!
4. It was our first visit so we had no idea what area to stay in. the location was ideal. The big theatres were across the street. Lots of restaurants in the neighborhood. The sky tower was a few blocks away, the harbor and Maritime Museum was a 20 minute walk. So, great location..
5. And we tried the restaurant; full marks there as well.
Only downside: the wine with the mini-bar is a bit pricey.
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Date of stay: May 2021
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Alexander, Owner at Airedale Boutique Suites
Responded 28 May 2021
Good morning, Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. I am delighted to hear that you had a fantastic stay, and that the team took great care of you. We hope that you had a wonderful time exploring Auckland and we look forward to seeing you again next time you are visiting the city. Warm regards, Melissa Alexander General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
About as central as you can get being across the road from the town hall and Aotea Square on Queen St. Beautifully renovated, clean, spacious with sofas and kitchette. A delicious decent sized chocolate was awaiting my arrival and my room even had a big screen TV in the bedroom as well as the lounge area. The climate control system was easy to use and functioned very well in hot muggy conditions. Loved my stay
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Date of stay: February 2020Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Alexander, Owner at Airedale Boutique Suites
Responded 24 Feb 2020
Good morning Tim, Thank you for taking the time to place feedback on your recent stay with us at the Airedale Boutique Suites. We are delighted to hear that our central location was convenient for your time in Auckland. and that you enjoyed our new rooms. We hope to see you again next time you are in Auckland. Kind regards, Melissa Alexander General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My son (5mo) and I had a lovely stay the room was brilliant and I would stay again. Concierge, Front of House, and restaurant staff (including breakfast chefs) are impeccable.
Waiter Gavin from the restaurant and the lovely young Indian woman on Front of House (I did not get her name) were so accommodating and the latter was both personable and conscious of our safety when we had early morning excursions.
The room facilities and furnishings were sleek yet comfortable, portacot made available for my child was made as impeccably as the bed for me.
Bathroom lighting great for a good selfie/make up/shaving session, amenities were also provided and smelled divine.
Have stayed at 5 star hotels and this would be on par apart from the mini fridge which I could not get to cool down (stayed at 22C and 11C respectively).
Location handy to public transport and local tourist attractions such as Aotea Square, Sky Tower and IMAX.
No view from my level/window but enough natural light in room during day. Quiet evenings even on nights that are notoriously noisy (student club nights).
Would stay again.
Waiter Gavin from the restaurant and the lovely young Indian woman on Front of House (I did not get her name) were so accommodating and the latter was both personable and conscious of our safety when we had early morning excursions.
The room facilities and furnishings were sleek yet comfortable, portacot made available for my child was made as impeccably as the bed for me.
Bathroom lighting great for a good selfie/make up/shaving session, amenities were also provided and smelled divine.
Have stayed at 5 star hotels and this would be on par apart from the mini fridge which I could not get to cool down (stayed at 22C and 11C respectively).
Location handy to public transport and local tourist attractions such as Aotea Square, Sky Tower and IMAX.
No view from my level/window but enough natural light in room during day. Quiet evenings even on nights that are notoriously noisy (student club nights).
Would stay again.
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Great for sleeping little ones.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacey McGregor, General Manager at Airedale Boutique Suites
Responded 20 Apr 2023
Dear Roving56153010194, Thank you so much for your fantastic review and feedback, the team will be thrilled to read this especailly the special mention to Gavin and Savita. We are so pleased to hear you enjoyed your room, our handy central location and more importantly our team and the service they provided. We hope to welcome you back again on your next visit to Auckland. Kind Regards Stacey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At a cost of nearly NZ$370 a night with breakfast I found this hotel rather disappointing for a four and a half star hotel (according to their website). My room was certainly not a suite. Although a good size and a comfortable bed, it’s a standard 4 star hotel at 5 star pricing.
The decor is pleasant enough with a good size bathroom. Although it does take awhile for hot water to reach the shower. My bed was close between a wall & the windows with hardly enough room to get into the bed from the sides.
There were a bunch of irritating issues. On checking in my reservation could not be found & reception was less than helpful. It was finally found after half an hour having been misfiled for the next day. The bar fridge temperature gauge is so bright it needs a towel over it to darken the room. The wall safe in the wardrobe is installed sideways, vertical, instead of flat making it less than ideal to use, the toilet tissue is so thin it’s difficult to do its job.
The breakfast choices are good but on Saturday they ran out of fresh fruit. How can you run out of fresh fruit, there is a supermarket down the road!!!
If this was a three star hotel I would give it a 4 but it’s not so it’s a 3 from me. Disappointing, could do much better.
The decor is pleasant enough with a good size bathroom. Although it does take awhile for hot water to reach the shower. My bed was close between a wall & the windows with hardly enough room to get into the bed from the sides.
There were a bunch of irritating issues. On checking in my reservation could not be found & reception was less than helpful. It was finally found after half an hour having been misfiled for the next day. The bar fridge temperature gauge is so bright it needs a towel over it to darken the room. The wall safe in the wardrobe is installed sideways, vertical, instead of flat making it less than ideal to use, the toilet tissue is so thin it’s difficult to do its job.
The breakfast choices are good but on Saturday they ran out of fresh fruit. How can you run out of fresh fruit, there is a supermarket down the road!!!
If this was a three star hotel I would give it a 4 but it’s not so it’s a 3 from me. Disappointing, could do much better.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stacey McGregor, General Manager at Airedale Boutique Suites
Responded 8 Apr 2023
Dear Ozallan, Thank you for taking the time to review your recent stay with us, we appreciate your feedback and will discuss this with the team. Kind Regards, Stacey
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an exceptional experience at Airedale. We arrived just as the cyclone was hitting and staff were helpful allowing us free early check in and advice. The hotel was extremely well equipped and designed, felt quiet and safe. We loved the living area that felt separate from the sleeping area, and coffee machine very welcome. I particularly liked the design of the shower which was fully adjustable for shorter or taller people. My favourite was the lighting, with dimmable lights in the bathroom and a range of lighting options in living and sleeping areas. There were many other small details I would recommend - this hotel gets the big things and the small things right!
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Parking could be a problem at the moment as there is a lot of work going on with the roads in the city. We had a taxi drop us off !"Read full review
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PRICE RANGE
$184 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auckland scenic hotel
FORMERLY KNOWN AS
Scenic Hotel Auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
96
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingAIREDALE BOUTIQUE SUITES | UPDATED 2025 Hotel Reviews & Price Comparison (Auckland Central, New Zealand) - Tripadvisor
Frequently Asked Questions about Airedale Boutique Suites
Which popular attractions are close to Airedale Boutique Suites?
Nearby attractions include Great Escape (0.4 km), Escape Masters (0.3 km), and Auckland Art Gallery (0.3 km).
What are some of the property amenities at Airedale Boutique Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Airedale Boutique Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Airedale Boutique Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Airedale Boutique Suites?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Airedale Boutique Suites?
Conveniently located restaurants include Remedy Coffee, Tony's Steak & Seafood Restaurant, and Cassia @ Skycity.
Is Airedale Boutique Suites located near the city centre?
Yes, it is 0.5 km away from the centre of Auckland Central.
Are any cleaning services offered at Airedale Boutique Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Airedale Boutique Suites?
Many travellers enjoy visiting Parnell (1.8 km), Eden Park (2.9 km), and Eden Garden (2.6 km).
Does Airedale Boutique Suites have any great views?
Yes, guests often enjoy the city view available here.
Is Airedale Boutique Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.