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Hilton Auckland

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Hilton Auckland
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2,147 Reviews from our TripAdvisor Community

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Showing 1,989: English reviews
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Lower Hutt, New Zealand
Reviewed yesterday NEW

Beautiful location, friendly staff, wonderful breakfast ... but tiles in the shower covered in black mould and carpet in room not too clean. Beds are a bit worn out. This is not what you would expect when staying in a Hilton Hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank I P
Kentfield
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

Hilton Auckland was a beautiful Hotel in a great location right on the water. It was beautifully decorated. Our room had a great view of the bay and the surrounding wharf area. The hotel bar was amazing with a wraparound glass wall offering a complete view of the bay. Hotel staff were very warm, friendly, and eager to please us....

Review collected in partnership with Hilton Hotels & Resorts
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Thank johnbud
About Hotel's Favourite Review
HIAKL, Operations Manager at Hilton Auckland, responded to this review

Dear johnbud Thank you for sharing a review of your Hilton experience on TripAdvisor. We are proud to be showcasing the revamped and 'new look' nautically themed Hilton Auckland to our valued guests and glad that you enjoyed your time with us. Sitting 300 metres out to sea on the Waitemata Harbour, the hotel certainly does assume one of the...

London, United Kingdom
Reviewed 2 days ago NEW

Has a very nice location, lobby and restaurant. The rooms are budget-hotel level, so don't look to stay here for a special occasion. Room smelt musty and was dirty with huge stains on the walls and ceiling. Bathroom floor was not cleaned properly. Bed linen is polyester mix. Internet is not free unless you are a Hilton member! (Even the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank TChighbury
Parua Bay, null, New Zealand
Reviewed 2 days ago NEW

Although our arrival greeting before entering the Hotel was a little lack lustre things generally improved from there on. Our room was outstanding - very generous size, beautifully appointed, lovely indoor/outdoor flow, fantastic and comfortable bed, and great view. Felt like we were back on our luxury cruise trip. We had dinner at Fish but this was a little disappointing...

Review collected in partnership with Hilton Hotels & Resorts
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Thank TraceyA1966
Reviewed 2 days ago NEWvia mobile

its a such a best place for weekend. I was went there with my sone college's in weekend.. such a amazing staff, very friendly, like best manner, professional staff, net and tidy place, really I will visit again in next visit... 5/5 .

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Thank sagunbb
Maldon, United Kingdom
Reviewed 2 days ago NEW

Spent a couple of nights at this lovely hotel back in February 2017. The room wasn't ready when we arrived however as compensation the hotel offered our party a couple of free drinks each at the bar which was a nice touch and very tasty. The hotel really is in a great position on the harbour and we were lucky...

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Thank Batch65
Reno, Nevada
Reviewed 2 days ago NEW

Nice rooms and staff. Terrific breakfast buffet. However our stay was cut short due to maintenance of the harbour and we were forced to move over to the crown plaza for one night. The crown plaza was substandard and felt that we should have received a discounted room because of the inconvenience, or free parking at least. Other than that,...

Review collected in partnership with Hilton Hotels & Resorts
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Thank R2837YQjessicas
Tauranga, New Zealand
Reviewed 2 days ago NEW

This hotel has a great location - right in the heart of Auckland and close to the Viaduct, and to Queen Street and all that they have to offer. It also has the very good Fish restaurant inhouse. The bar also does great cocktails. However, while it is a 5 star hotel, some of the other hotels in Auckland offer...

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Thank 795rebekahw
Malaga
Reviewed 3 days ago NEW

I can say this is one of the best Hilton out there. Everything was great. Although room wasn't ready till 4 PM I got couple of free drinks in the bar. Very tasty food even the room service was top notch. Little things to improve: Hotel could be little bit more flexible with late check out. One hour extra is...

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Helpful?
Thank Lukas K
Shanghai, China
Reviewed 3 days ago NEWvia mobile

This is the 2nd time I stayed in Auckland & thought staying near the @ the harbor would be fun and I was not disappointed. The hotel is expensive but the access to the ocean ; with many great restaurants & events within walking distance was worth it . The staff is pleasant , warm & professional . The breakfast...

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Helpful?
Thank johnsI3516UU

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 

Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $269 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hilton EMEA, Hotwire, Booking.com, Travelocity, Agoda, Priceline, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Hilton Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hotel Style:
#6 Luxury Hotel in Auckland
#7 Business Hotel in Auckland
#8 Family Hotel in Auckland
#9 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Auckland staff and other travellers.
18 questions
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San Francisco, California
10 months ago
Abu Dhabi, United Arab Emirates
over a year ago
Scotia, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view room”
Batch65, 23 Apr 2017 | Read review
“Ask for a room with a sea view .... though I think most rooms have this owing to the location of the hotel at the end of the pier.”
Gr1ff, 17 Apr 2017 | Read review
“If you can afford it, choose a bow suite! It is sure expensive but the view & the comfort is outstanding.”
FREDRIK2108, 15 Apr 2017 | Read review
“Check the port arrivals”
jpd4, 15 Apr 2017 | Read review
“Check to see if a cruise ship will be docked during your stay and ask for a room on the other side...”
scotl226, 11 Apr 2017 | Read review
5 of 5