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Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 14/01/22
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1139)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 22/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#7 of 75 hotels in Auckland Central
Travellers' Choice
GreenLeaders Silver level
Experience the very best of modern luxury at Sofitel Auckland, here you can indulge in a decidedly chic encounter that combines the spirit of our Viaduct Harbour location with the French Art de Vivre. Sofitel offers tailor-made services and splendid facilities that are stylish and cosmopolitan. Authentic and lively culinary experiences in the restaurant, soothing wellness journeys in the spa, and exquisitely designed spaces that exude chic design with a hint of the French touch. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to you.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Paid internet
Hot bath
Indoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Neck massage
Waxing services
24-hour security
Executive lounge access
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Flatscreen TV
Walk-in shower
Private balcony
Room service
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Good to know
Marina View
Languages Spoken
English, French
3560Reviews51Q+A100Room tips
Traveller rating
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Popular mentions
JanBCairns wrote a review 2 Aug
Cairns5 contributions1 helpful vote
Although the hotel is a bit dated, the location make it perfect, overlooking the harbour and close to everything, all the staff were so friendly and helpful it made our stay even better, great breakfast at Giraffe downstairs, room with a harbour view is a must
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021Trip type: Travelled as a couple
Tourist28479780672 wrote a review Jul 2021
5 contributions2 helpful votes
There are so many people to thank at this hotel all staff were great. Special thanks to the two guys in the Sofitel Club Lounge (great job). The bed was just how my wife and I like a bed. Cleaning staff did a great job. Breakfast was good. This Sofitel has improved so much since our last visit and that was pretty good this was better. Well done all.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Sleep Quality
Tracey S wrote a review Jul 2021
Sydney52 contributions44 helpful votes
My husband and I stayed here for a night on our honeymoon. The facilities were great, right down to the Dyson hairdryer in the rooms. We had a couple of drinks in the bar which had a great vibe on a Saturday night and dinner at the restaurant. The restaurant food was faultless and we have to mention the staff member looking after us, Paramee. She was so lovely and attentive and while all staff were friendly she was the stand out of our stay. The location is also excellent. An easy walk to two different restaurant/bar precincts along the water. The only minor downside was our room was a little noisy from revellers on a Saturday night. Not all rooms would have this issue though.
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Date of stay: June 2021Trip type: Travelled as a couple
Lesley J wrote a review Jul 2021
Christchurch, New Zealand35 contributions3 helpful votes
Sofitel Auckland Viaduct Hotel is a hotel I keep going back to. Service, comfort and amenities second to none. It's also central so easy walking into town and restaurants in the area. The staff are always so friendly and helpful too - nothing is a problem.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Sleep Quality
Sheamus_81 wrote a review Jul 2021
Sydney, Australia110 contributions230 helpful votes
Stayed overnight to take advantage of one of my Accor Suite Night Upgrades. The process of making the booking over the phone (o/s call centre) was incredibly painful and almost put me off going through with it. They really must make online redemption of these nights available. The hotel in its Sofitel branding is relatively new and the common spaces have been refreshed to represent the French influence which is pleasing. The check-in process was very quick, yet warm. The room itself was probably the most generic corporate style of any Sofitel I've stayed at. Nothing worth complaining about, but the Sofitel experience doesn't extend to the rooms. But a comfortable bed and large, clean bathroom were welcomed. We tried to dine at the restaurant but the hotel was full on the night of our stay and had no availability. We were intending to use Accor Plus at dinner, so this was disappointing. We did make good use of the executive lounge for pre-dinner drinks and snacks. One of the better lounges I've experienced. Breakfast was great - good quality and prompt service even on what was a busy Sunday service. We also enjoyed use of the pool and spa. The gym is right in front of the pool with little privacy which is kind of off for both pool and gym users. The only negative experience was at Sabrage Champagne bar - appalling service that gets its own two star review. But overall, a comfortable stay. I probably wouldn't stay again, there are so many downtown options and the Sofitel lacks something to draw you back.
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Date of stay: April 2021
US$160 - US$332 (Based on Average Rates for a Standard Room)
Lighter Quay Hotel
New ZealandNorth IslandAucklandAuckland Central
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Frequently Asked Questions about Sofitel Auckland Viaduct Harbour
Which popular attractions are close to Sofitel Auckland Viaduct Harbour?
Nearby attractions include Viaduct Harbour (0.10 km), Auckland Fish Market (0.4 km), and Wynyard Quarter (0.3 km).
What are some of the property amenities at Sofitel Auckland Viaduct Harbour?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Auckland Viaduct Harbour?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Auckland Viaduct Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Auckland Viaduct Harbour?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sofitel Auckland Viaduct Harbour?
Conveniently located restaurants include Hello Beasty, Baduzzi, and The Conservatory.
Are there opportunities to exercise at Sofitel Auckland Viaduct Harbour?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sofitel Auckland Viaduct Harbour have an airport shuttle?
Yes, Sofitel Auckland Viaduct Harbour offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Auckland Viaduct Harbour located near the city centre?
Yes, it is 0.6 km away from the centre of Auckland Central.
Are any cleaning services offered at Sofitel Auckland Viaduct Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Auckland Viaduct Harbour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.