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29 Galway Street, Auckland Central, Auckland 1010 New Zealand
Hotel direct offer!Complimentary Breakfast
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Traveller (40)
Room & Suite (14)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#9 of 72 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travellers' Choice
Smart, soulful and contemporary, The Hotel Britomart welcomes guests to the best of downtown waterfront Auckland. New Zealand’s first 5 Green Star hotel has beautiful timber-lined, cocoon-like rooms with elegantly tiled bathrooms, built-in sofas and hand-made ceramics. Downstairs, the historic warehouses of the Britomart neighbourhood house some of the country’s best restaurants, bars and cafes, while plant-lined pedestrian streets and laneways are full of incredible shopping. Just a few steps away is Auckland’s beautiful waterfront, the ferry terminal and central business district, while the underground Britomart Transport Centre offers easy public transport connections to every part of the city. The Hotel Britomart has 99 guest rooms and five beautiful suites, with all the interiors designed by the team at Auckland’s award-winning Cheshire Architects. All our guest rooms offer a harbour, city or laneway views and feature snug timber-lined walls, elegantly tiled bathrooms, comfy built-in sofas, hand-made ceramics and minibars full of locally sourced treats. The Hotel Britomart’s five suites are named after bays at The Landing, the luxury destination in New Zealand’s Bay of Islands. There are three suites on the top floor of The Hotel Britomart, while two more are located in a glassy pavilion constructed on the roof of the adjacent century-old Buckland Building, accessed through The Hotel Britomart’s fifth floor. Britomart is home to the flagship stores of New Zealand’s best fashion designers, along with boutiques showcasing the world’s best brands. And all of it is within steps of The Hotel Britomart’s front door.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Fishing
Babysitting
Children's television networks
Paid public parking nearby
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Walking tours
Highchairs available
Shuttle bus service
Taxi service
Conference facilities
Meeting rooms
Couples massage
Full body massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Charming
Languages Spoken
English, French, Spanish, Afrikaans and 3 more
Hotel links
Special Offer:Complimentary Breakfast
157Reviews0Q+A15Room tips
Traveller rating
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Most Recent
167lyndag wrote a review Yesterday
Manukau, New Zealand38 contributions12 helpful votes
It was just ok. For $600 I would have expected a really nice room. It was very small. Breakfast was included but a very limited choice. I have stayed at other hotels in Auckland for half the price and double the experience. Service was ok, but mistakes were made at breakfast, and had to ask for small things like salt, pepper and sugar
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Date of stay: July 2022Trip type: Travelled as a couple
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Tania N wrote a review Apr 2022
Auckland Central, New Zealand12 contributions1 helpful vote
Hotel's Favourite
An amazing place to stay with a world class Suite. Helpful, friendly, professional staff. In room service was fantastic. We will be back for sure! Location was perfect, walking distance to everything we needed.
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Date of stay: April 2022
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 26 Apr 2022
Kia ora Tanian516, Thank you for choosing to stay at The Hotel Britomart. I am delighted to read that your experience was an enjoyable one for all the right reasons. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We look forward to welcoming you back to The Hotel Britomart in the near future. Ngā mihi nui, Clinton Farley General Manager
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13dj1955 wrote a review Jun 2022
Tauranga, New Zealand2 contributions
Had a lovely stay at this beautifully designed hotel. Very quiet, spotless, love the organic recycling ethos. Had everything we needed. Very comfortable bed and pillows. The bottle of wine left for my birthday was a lovely touch. Thank you
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 3 days ago
Kia ora 13dj1955, Thank you for taking the time to review your stay with us at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons. Thank you for your compliments regarding sustainability, we are proud to be New Zealand's first and only 5 Green Star rated hotel. I'm pleased to read that you had a comfortable stay and I hope you had a wonderful Birthday celebration. We look forward to welcoming you back to The Hotel Britomart in the near future. Ngā mihi nui, Clinton Farley General Manager
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Nethway wrote a review Jun 2022
Hobart, Australia62 contributions12 helpful votes
+1
Beautiful hotel with exceptional finishes- very nice rooms, and good views. Friendly reception staff. Very professional and warm wait staff. Well thought out architecture. Wonderful location to explore the docks area. We really enjoyed the complimentary bikes
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Trendy bar nearby- “caretakers” also worth a visit
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 3 days ago
Kia ora Nethway, Thank you for taking the time to review your stay at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons. When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant. We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future. Ngā mihi nui, Clinton Farley General Manager
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Esther H wrote a review Jun 2022
1 contribution
Great stay in a beautiful Hotel. Incredibly tasteful and the comfort of the guests has seriously been taken into consideration. Very comfortable beds, and the room is made very dark by the block out blinds, so if you want a good nights sleep, then this is the place to stay. The attention to detail in the creation of the hotel is superb. Cheshire Architects did an outstanding job. There was some confusion when we first arrived regarding our booking, due to the website not being clear. I thought that I’d booked a package but had only booked a room. Justin, the manager was great and went out of his way to be of help. We look forward to our next trip to Auckland, and will definitely be staying at Hotel Britomart.
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Date of stay: June 2022
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Service
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 3 days ago
Kia ora R5063ANestherh, Thank you for choosing to stay at The Hotel Britomart, it is a privilege that you chose to spend your Wedding Anniversary with us and I hope you had a wonderful celebration. I appreciate you taking the time to review your stay with us and I am delighted to read that your experience was an enjoyable one for all the right reasons. Thank you for your many compliments, I'm pleased to read that you had a comfortable stay in the room, and that you enjoyed the design so carefully created by Cheshire Architects. Thank you also for your special mention of Justin, we are so fortunate to have him as part of The Hotel Britomart whānau. We very much look forward to welcoming you back to The Hotel Britomart next time you are in Auckland. Ngā mihi nui, Clinton Farley General Manager
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Diana B wrote a review Jun 2022
2 contributions
Stylish and very comfortable rooms - I particularly liked that they give a choice of different kinds of pillows - and the best and most helpful service we've had anywhere. I also highly commend the genuinely eco-friendly approach. It's also very handy to the CBD, the waterfront, and trains and buses.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 6 days ago
Kia ora C5183XAdianab, Thank you for taking the time to review your stay with us at The Hotel Britomart. We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons. Thank you for your compliments regarding sustainability and staff, we are proud to be New Zealand's first and only 5 Green Star rated hotel, with an excellent team. We look forward to welcoming you back to The Hotel Britomart in the near future. Ngā mihi nui, Clinton Farley General Manager
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Jude K wrote a review Jun 2022
Napier, New Zealand12 contributions6 helpful votes
Another great stay at Britomart Hotel! Fabulous rooms, peaceful building, great facilities, great dining. Highly recommend spending time here, within easy walking distance of numerous restaurants and shopping. Short walk to harbour ferries and bus/train station. Super helpful staff who go out of their way to answer questions and make helpful suggestions.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 1 week ago
Kia ora Judek56, Thank you for choosing to return to The Hotel Britomart. I appreciate you taking the time to review your experience with us, it is always such a delight to read that we have exceeded guest expectations. We take pride in sharing the very best of Downtown Auckland and the Britomart neighbourhood, including our 65+ retail and dining establishments. Thank you for sharing your compliments of the staff. We are so lucky to have such a down to earth, genuine, knowledgeable, fun loving team - very much the style of our proudly kiwi owned hotel and kingi restaurant. We look forward to welcoming you back to The Hotel Britomart in the near future. Ngā mihi nui, Clinton Farley General Manager
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Roving30086452080 wrote a review Jun 2022
1 contribution
This hotel is terrific and offers a great experience. Extremely central to anything you want There isn’t a great deal of luggage storage in the rooms if you have been travelling for a while and have larger suitcases.
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Date of stay: June 2022
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Location
Cleanliness
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 2 weeks ago
Kia ora Roving30086452080, Thank you so much for taking the time to review your stay at The Hotel Britomart, we take great pride in sharing the very best of downtown Auckland with our guests and it is always such a delight to read that we have exceeded guest expectations. We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future. Ngā mihi nui, Clinton Farley General Manager
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Jacob15 wrote a review May 2022
Wellington, New Zealand708 contributions255 helpful votes
+1
The hotel is surrounded by awesome restaurants and the foyer felt really luxurious and welcoming. I especially loved the huge stone coffee table. The room was amazing. Looked and smelt unused & was very clean. I loved trying out the touch pad to work the blinds and heat and lighting. The bathroom tiling was a massive highlight, as was the yum smelling products to use in the bathroom. The bed was super comfy, with tonnes of pillows to choose from. The reception staff were very friendly and everything about the place just made me want to come back again :)
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Date of stay: May 2022Trip type: Travelled on business
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Response from Clinton Farley, General Manager at The Hotel Britomart
Responded 4 weeks ago
Kia ora Jacob15, Thank you for taking the time to review your stay at The Hotel Britomart, it is always a true delight to read that we have exceeded guest expectations and I am so pleased to read that your experience was a memorable one for all the right reasons. When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country. We are so pleased to have Sans [ceuticals] products for guests to use in the rooms, a fantastic local and sustainable business. We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future. Ngā mihi nui, Clinton Farley General Manager
Read more
richbel wrote a review May 2022
Cambridge, New Zealand25 contributions6 helpful votes
Definitely more of a 3 star motel vibe, save your money and book the Park Hyatt or SOhotel instead. Valet parking is a complete shambles - and this is no reflection on the wonderful concierge staff who IMO literally keep this place running. Good job guys. Guest Service is a shambles. Housekeeping is a shambles. Not to mention we booked two nights and got to the room after breakfast to find we'd been automatically checked out (both mornings!) when we checked the bill on the morning of our actual departure day we had all sorts charged to our room including two international calls when we were not even in the room and certainly didn't use the phone! So make sure you check your bill.
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Date of stay: May 2022
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Trip type: Travelled on business
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PRICE RANGE
US$178 - US$274 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
104
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Frequently Asked Questions about The Hotel Britomart
Which popular attractions are close to The Hotel Britomart?
Nearby attractions include Auckland Historic Bar Tour (0.09 km), Britomart (0.1 km), and Ferry Building (0.2 km).
What are some of the property amenities at The Hotel Britomart?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Hotel Britomart?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Hotel Britomart?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel Britomart?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Hotel Britomart?
Conveniently located restaurants include Ahi, Culprit., and The Grove.
Are there opportunities to exercise at The Hotel Britomart?
Yes, guests have access to a fitness centre during their stay.
Does The Hotel Britomart have an airport shuttle?
Yes, The Hotel Britomart offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Hotel Britomart located near the city centre?
Yes, it is 0.8 km away from the centre of Auckland Central.
Are any cleaning services offered at The Hotel Britomart?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hotel Britomart offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.