Nesuto Stadium Hotel and Apartments
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Nesuto Stadium Hotel and Apartments
40 Beach Road, Auckland Central, Auckland 0620 New Zealand
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Avg. $204 /night, 2/17 - 2/18
$510
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$347
per night
$183
per night
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About
#26 of 76 hotels in Auckland Central
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in a great downtown Auckland City location with easy access to the motorway and just minutes from Spark Arena, Britomart Entertainment & Transport Hub, Commercial Bay and the Auckland Waterfront.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Restaurant
Tennis court offsite
Kids stay free
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Secured parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Highchairs available
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Qualmark.
HOTEL STYLE
Family
Green
Languages Spoken
English, Russian, Chinese, Filipino and 3 more
Location
40 Beach Road, Auckland Central, Auckland 0620 New Zealand
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 98 out of 100
98
Auckland Intl Airport
18.5 km•
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Car Hire
87 Restaurants
within 0.5 kilometers
Reviews
4.0
2,727 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nesuto Stadium Hotel and Apartments is celebrated for its prime location near Spark Arena, making it a go-to for concert enthusiasts. However, the experience is dampened by noise disturbances from external sources and neighboring rooms, as well as occasional lapses in housekeeping that leave guests requesting basic supplies.
While the staff's friendliness is often recognized, service can be hit-or-miss, leading to mixed opinions on the hotel's overall value. Room comfort is noted, but critiques on maintenance and dated decor suggest room for improvement.
Location
Convenient
Atmosphere
Convenient
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
I’ve stayed here before for work, and in previous visits, it’s always been brilliant. This time, I stayed in the hotel section rather than the apartments.
During my stay, the fire alarm went off, and everyone had to evacuate. While this was understandably stressful, the team handled the situation really well—it must have been overwhelming for them, so credit to their professionalism. However, my room key stopped working afterward, and I had to get help a couple of times to resolve this.
Breakfast was a bit underwhelming. It would have been great if the kitchen staff could prepare eggs to order rather than just offering scrambled eggs. When I asked for fried eggs, I was told scrambled was the only option, which was disappointing.
The location is very convenient, especially for events at Spark Arena, which was perfect for my kids attending a concert that night. I appreciated being given a tag card for easy in-and-out car park access, which added to the overall convenience.
In terms of the room itself, it was very clean and tidy with a comfortable bed. A couple of minor suggestions: the outdoor furniture on the decks could use a good clean, and the bird droppings on the railings should be addressed. Additionally, navigating the TV channels was a bit tricky.
All in all, it’s a great value stay, and I’d recommend it. With a few small improvements, it could be even better.
During my stay, the fire alarm went off, and everyone had to evacuate. While this was understandably stressful, the team handled the situation really well—it must have been overwhelming for them, so credit to their professionalism. However, my room key stopped working afterward, and I had to get help a couple of times to resolve this.
Breakfast was a bit underwhelming. It would have been great if the kitchen staff could prepare eggs to order rather than just offering scrambled eggs. When I asked for fried eggs, I was told scrambled was the only option, which was disappointing.
The location is very convenient, especially for events at Spark Arena, which was perfect for my kids attending a concert that night. I appreciated being given a tag card for easy in-and-out car park access, which added to the overall convenience.
In terms of the room itself, it was very clean and tidy with a comfortable bed. A couple of minor suggestions: the outdoor furniture on the decks could use a good clean, and the bird droppings on the railings should be addressed. Additionally, navigating the TV channels was a bit tricky.
All in all, it’s a great value stay, and I’d recommend it. With a few small improvements, it could be even better.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 9 Dec 2024
Dear Odyssey56896960186, Thank you so much for taking the time to share your thoughtful review and for your continued trust in staying with us. We're delighted to hear that, overall, you had a positive experience during your stay. We truly appreciate your understanding and patience during the fire alarm evacuation, and we’re grateful for your kind words about our team's professionalism. We take safety seriously, and while such situations can be stressful, we're happy to know that our team handled it effectively. We apologize for the inconvenience you experienced with your room key, and we’re grateful you brought this to our attention. We’ll work with our team to ensure smoother assistance in these situations going forward. Regarding breakfast, we regret that the limited egg options were disappointing. Your feedback is invaluable, and we’ll certainly take it into consideration as we work on expanding breakfast offerings to provide more variety and personalized options in the future. We're thrilled that the location worked out so well for you, especially with Spark Arena being so close for your kids' concert. We're glad the car park tag card added to your convenience as well! Thank you for your feedback on the room and outdoor areas. We’ll make sure to address the cleaning of the balcony furniture and railings to ensure the outdoor spaces are just as welcoming as the interiors. We also appreciate your suggestion about the TV navigation and will look into making that a bit more user-friendly. Your feedback is incredibly helpful as we continue to improve our guest experience. We’re so glad you had a great stay and would recommend us to others. We’d love to welcome you back in the future and work to make your next stay even better! Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect location, clean, modern and comfy interior. Helpful staff. The only negativity is the quality of the kitchen utensils. I think it wouldn’t be a huge investation to buy teflon covered pans which certainly would help customers to cook without worrying how to clean the bottom of it after frying an egg for bf.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 19 Nov 2024
Dear sssf1, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our modern, clean, and comfortable accommodations, as well as our helpful staff. It's great to know that the location worked well for you. We also appreciate your valuable suggestion regarding the kitchen utensils. We understand how important it is for our guests to have a fully functional and hassle-free cooking experience, and we will definitely look into this . We look forward to welcoming you again in the future! Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Auckland Commercial Bay and grocery stores are both conveniently located. Despite its size, the apartment has many drawbacks. When we first checked in, the apartment smelled like mildew, the oven wasn't working properly so unusable and there weren't any tea towels. We must ask the cleaner or receptionist to replenish things or take away garbage as it is not daily serviced. The apartment is two minutes' walk from the pricey parking lot, and the procedure is not user-friendly. To leave, we must exchange the paper ticket for a swipe card at the apartment reception. Once done, then need to leave the swipe card in the parking lot upon exit
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Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 24 Jul 2024
Dear Guest Thank you for taking time to give your feedback. I am sorry to hear the rooms & services weren’t up to the standard you’ve come to expect from us. I have personally addressed this with our team to ensure this won’t happen again. if you would like to discuss this further , please feel free to reach out to me directly on dhruv.arora@nesuto.com. Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolute rip-off - I would not recommend it! We booked into this accommodation several months in advance. I had to keep following up with them to get confirmation of our reservation and when I finally heard back from Brooklyn was supplied a confirmation number that actually meant nothing.
So when we arrived at our accommodation, the receptionist quickly asked for my credit card and said that it would be $1799 for the two nights accommodation in a two-bedroom apartment. I was shocked but understood it was a busy weekend in Auckland and assumed that we may have been charged a 'good behaviour bond' that would be credited back to us. I was given no receipt or anything, but I assumed we would get this when we checked out.
So when we arrived in our room we found that the two single beds in one of the rooms were in fact two single beds pushed together to make a double - i didn't say anything and just accepted this. But where the fridge had been turned off and not turned back on, there was water all over the floor, which we had to wipe up. Then we discovered that there was no milk - and we could not log onto the TV - so I had to make a trip down to the reception to request some milk and ask if someone could come up and look at the TV - this was done.
There were four of us staying in the room - there were only two tiny tubes of shower gel in the bathroom to do all four of us - I assumed these would be topped up in the morning when our room was serviced, and our four towels would be changed - BUT NO ROOM SERVICE WAS DONE!! - so we had paid all this money and were expected to use the same two tiny tubes of shower gel and the same wet towels for two days!! And all of the beds were not comfortable at all - very hard!
Then i spoke to our friends who were staying on the floor above us for the same amount of time as us (they booked much later than us) and found out there were 4 of them also in a two bedroom apartment and they paid $957 less than us. When I queried this with both Brooklyn and Dhruv - Host Manager their answer was NOT satisfactory being "it was a busy time and rates vary significantly based on demand". We booked first and were charged $957 more! This is not satisfactory considering the problems i have mentioned above. Dhruv - Host Manager also said 'We look forward to welcoming you back to Nesuto Stadium again in the future" - This is not going to happen!!! - I have stayed at this accommodation several times in the past when it was owned by the previous owners and actually recommended it to all my friends I will definiately NOT be recommending it now .
So when we arrived at our accommodation, the receptionist quickly asked for my credit card and said that it would be $1799 for the two nights accommodation in a two-bedroom apartment. I was shocked but understood it was a busy weekend in Auckland and assumed that we may have been charged a 'good behaviour bond' that would be credited back to us. I was given no receipt or anything, but I assumed we would get this when we checked out.
So when we arrived in our room we found that the two single beds in one of the rooms were in fact two single beds pushed together to make a double - i didn't say anything and just accepted this. But where the fridge had been turned off and not turned back on, there was water all over the floor, which we had to wipe up. Then we discovered that there was no milk - and we could not log onto the TV - so I had to make a trip down to the reception to request some milk and ask if someone could come up and look at the TV - this was done.
There were four of us staying in the room - there were only two tiny tubes of shower gel in the bathroom to do all four of us - I assumed these would be topped up in the morning when our room was serviced, and our four towels would be changed - BUT NO ROOM SERVICE WAS DONE!! - so we had paid all this money and were expected to use the same two tiny tubes of shower gel and the same wet towels for two days!! And all of the beds were not comfortable at all - very hard!
Then i spoke to our friends who were staying on the floor above us for the same amount of time as us (they booked much later than us) and found out there were 4 of them also in a two bedroom apartment and they paid $957 less than us. When I queried this with both Brooklyn and Dhruv - Host Manager their answer was NOT satisfactory being "it was a busy time and rates vary significantly based on demand". We booked first and were charged $957 more! This is not satisfactory considering the problems i have mentioned above. Dhruv - Host Manager also said 'We look forward to welcoming you back to Nesuto Stadium again in the future" - This is not going to happen!!! - I have stayed at this accommodation several times in the past when it was owned by the previous owners and actually recommended it to all my friends I will definiately NOT be recommending it now .
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Date of stay: November 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Homyar Desai, General Manager at Nesuto Stadium Hotel and Apartments
Responded 3 Dec 2024
Dear Gini L, I am deeply disturbed to read your comments regarding your recent stay with us at Nesuto Stadium Hotel. I have raised this matter with our housekeeping team, to ensure our required standards of service are strictly adhered to at all times. We understand that you are upset by the price difference and would like to reassure you that this is primarily due to the timing of your booking during a peak event period such as Cold Play Concert. Room rates over major events can vary significantly based on demand. Gini, please be assured that we take this lapse in our service seriously and this is certainly not the standard we aspire to here at Nesuto Stadium Hotel. Please do feel free to contact me should you wish to discuss this matter further. Yours sincerely Homyar Desai General Manager Nesuto Stadium Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly I have to commend the staff on how welcoming and friendly they are even though it was very busy at the front desk. They were very accommodating and took time to explain the guest parking access. I had booked two rooms. One hotel room and one apartment. The hotel room was comfortable and spacious. The bed was so comfortable to sleep in. Being able to connect and watch your favourite apps on the TV. The Apartment was very spacious with comfortable beds and a spacious lounge and full kitchen with all the utensils pots and plates you require. They even have a washer and dryer in the bathroom for your convenience. They do also provide dishwashing powder and liquids to do your dishes. This premises is also conveniently situated near to the Woolworths on Quay street...just a short walk away. It is also a 10 minute walk away from Commercial Bay. I would definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 9 Dec 2024
Dear Odette S, Thank you so much for taking the time to share such a thoughtful and detailed review! We are thrilled to hear that you had a fantastic stay with us, and your kind words truly mean the world to our team. We're so glad that you found our staff welcoming and friendly, especially during a busy time at the front desk. We always strive to make our guests feel at home, and it's wonderful to know that we succeeded in making your check-in experience smooth and informative. It's fantastic to hear that both the hotel room and apartment met your expectations. We’re happy you found the hotel room comfortable and spacious, with the added convenience of being able to enjoy your favorite apps on the TV. It's also great to know you appreciated the space and amenities in the apartment, including the full kitchen, washer/dryer, and all the essentials for a relaxing and convenient stay. We’re especially pleased to hear that our location worked well for you, with easy access to nearby Woolworths and just a short walk to Commercial Bay. It’s always great to know that our guests can enjoy both the comfort of our accommodations and the convenience of being close to local attractions. We can’t wait to welcome you back the next time you're in town! Thank you again for choosing us, and for your wonderful review. It was a pleasure having you stay with us! Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked on phone for 3 people to stay 2 nights. On arrival to room there is just 1 bed for all of us. Had to pay extra for a roll away bed at $45 a night….Room had foundation splattered on walls and bathroom door from previous person and sink was growing pink mould.
When booking no offer that breakfast could be included in our original booking so when turning up for breakfast they were surprised we weren’t on the list for breakfast and had to charge this daily when we turned up to eat.
Food was good though.
Room wasn’t serviced all day, until someone came knocking late evening, by that time we just wanted to chill so got toilet paper that we needed and bins emptied. Would have been nice if this was done during the day while we were out like most other hotels do.
Overall average stay, and probably wouldn’t rush to stay here again. Location is good but parking is in a separate building around the corner which is kinda annoying.
Initial staff member we dealt with was a bit hopeless and had to ask lots of questions to get info we needed for parking etc it wasn’t just offered up like it should be.
Staff member on check out was good though and appreciated her help.
When booking no offer that breakfast could be included in our original booking so when turning up for breakfast they were surprised we weren’t on the list for breakfast and had to charge this daily when we turned up to eat.
Food was good though.
Room wasn’t serviced all day, until someone came knocking late evening, by that time we just wanted to chill so got toilet paper that we needed and bins emptied. Would have been nice if this was done during the day while we were out like most other hotels do.
Overall average stay, and probably wouldn’t rush to stay here again. Location is good but parking is in a separate building around the corner which is kinda annoying.
Initial staff member we dealt with was a bit hopeless and had to ask lots of questions to get info we needed for parking etc it wasn’t just offered up like it should be.
Staff member on check out was good though and appreciated her help.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 18 Jul 2023
Dear Guest, Thank you very much for your candid review of your recent stay at Nesuto Stadium. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. Looking forward to having you stay at our property again Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family enjoyed their stay
We booked direct & it was smooth and easy.
Staff were friendly & so helpful Y&C
We had the 3bedroom apartment and stayed with three children youngest been 13months and it was spacious enough for all the kids. Beds were comfy and the portable cot was delivered and set up by staff also
kitchen was fully equipt all the appliances including the heatpump, washing machine & dryer was in working order
TV in one of the rooms& lounge The main TV was smart TV , which was connected to the WIFI .. no lagging at all -
we also got complementry wifi and it was high speed
There was a cool little table and chair in the lounge area which we utilised for charging phs/ipads. Reading newspaper so handy
The balcony was great to chill on covered well and had table and chairs too
Theirs a loading and unloading park especially for nesuto which was so handy and then you get to park your vehicle about 2min away for the duration of your stay which we were thankful for given we went to the spark arena which was crazy packed with cars and traffic
We head to auckland every year and will definatley be coming back and staying
Thanks again
We booked direct & it was smooth and easy.
Staff were friendly & so helpful Y&C
We had the 3bedroom apartment and stayed with three children youngest been 13months and it was spacious enough for all the kids. Beds were comfy and the portable cot was delivered and set up by staff also
kitchen was fully equipt all the appliances including the heatpump, washing machine & dryer was in working order
TV in one of the rooms& lounge The main TV was smart TV , which was connected to the WIFI .. no lagging at all -
we also got complementry wifi and it was high speed
There was a cool little table and chair in the lounge area which we utilised for charging phs/ipads. Reading newspaper so handy
The balcony was great to chill on covered well and had table and chairs too
Theirs a loading and unloading park especially for nesuto which was so handy and then you get to park your vehicle about 2min away for the duration of your stay which we were thankful for given we went to the spark arena which was crazy packed with cars and traffic
We head to auckland every year and will definatley be coming back and staying
Thanks again
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 9 Aug 2023
Dear Guest, Thank you very much for your candid review of your recent stay at Nesuto Stadium. Your feedback is extremely valuable to us. I greatly appreciate your comments. Looking forward to having you stay at our hotel again. Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed over a week in a self-contained 2-bedroom suite with good bedding, spacious living/dining area, clean & bright bathroom. Front desk & device staff were responsive & helpful. Aircond, washer, dryer, dish washer, microwave oven, cook top & oven all worked well.
Some negative points:
- The aircond was in the dining nook, therefore, not efficient. It should be in the centre of the living area.
- Not very good sound insulation: we're on the 6th floor & frequently disrupted by street noise at night. Insulation between rooms was excellent though.
Some negative points:
- The aircond was in the dining nook, therefore, not efficient. It should be in the centre of the living area.
- Not very good sound insulation: we're on the 6th floor & frequently disrupted by street noise at night. Insulation between rooms was excellent though.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 7 Jan 2025
Dear TP_Melbourne, Thank you for sharing your feedback! We're delighted to hear that you had a comfortable and enjoyable stay in our self-contained 2-bedroom suite. It’s great to know that you appreciated the spacious living and dining area, as well as the cleanliness and brightness of the bathroom. We’re also glad that the facilities like the air conditioning, washer, dryer, dishwasher, microwave oven, and cooktop worked well for you, contributing to a convenient and enjoyable stay. We truly appreciate your constructive feedback regarding the air conditioning placement and sound insulation. We understand how important comfort and peace are, and we will certainly look into optimizing the air conditioning for a more balanced airflow throughout the space. Additionally, we will review our soundproofing measures to ensure an even quieter stay for guests, particularly those on higher floors. We’re pleased to hear that the insulation between rooms met your expectations, and we hope to continue improving the overall guest experience. Thank you again for your valuable insights. We hope to welcome you back soon for another great stay! Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for 4 days and left with at least 10 bed bug bites. At first I thought the bites were from outside but each day I woke up with more bites. The hotel staff took 35 min to bring up two towels and on some days our room wasn’t cleaned. Also we called the front desk several times with no answer, and then hotel staff called us to go check out. The hotel presents well but the rooms need deep cleaning and attention especially if no guests have been in there for awhile and the service was ok.
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Review collected in partnership with this hotel
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Homyar Desai, General Manager at Nesuto Stadium Hotel and Apartments
Responded 1 Jul 2024
Dear Annafai02, Thank you for your feedback. We always appreciate receiving feedback from our guests, as it helps us to monitor areas which need improvement and provides us with encouragement when things are working well. We are horrified to learn from you that you had bites. As a four star plus Qualmark rated property, we pride ourselves in providing a superior level of product. To maintain that product, we do have a pest elimination program in place with a reputable pest control company. Since receiving your feedback, we have stripped the bed of all the linen and the pest control company will be sanitizing the room before any future guests are allocated to this room. Please let me assure you that we take this very seriously and hope that this incident will not make you averse towards staying with us in the future. We do apologise for any inconvenience caused and hope you will allow us to demonstrate the true spirit of Nesuto hospitality when you next decide to stay with us. Yours sincerely, Homyar Desai General Manager Amora Hotel Auckland
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just a few little let downs. Repairs need to be done to the plaster work in hallways and room and a good wipe down of the walls and what's up with the layout of the bathrooms??? I'm sure the toilet roll could be placed on the wall beside the toilet not behind you.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dhruv Arora, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments
Responded 14 Feb 2024
Dear Guest, Thank you very much for your candid review of your recent stay at Nesuto Stadium. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. Looking forward to having you stay at our property again. Kind Regards Dhruv Arora Hotel Manager Nesuto Stadium
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure about dry cleaning but the apartments have a washing machine and dryer; iron and ironing board. They also provide washing powder. We
The Arena Carpark is next to the Hotel and is about a 2 mins walk. It costs $30 per night. You will get a ticket from the machine upon entry - take that to Reception when you check in and you can pay then.
Shampoo and soap yes, no toothbrushes though
No. Nice selection of food choices though.
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"Plan meal and snack choices carefully as nearby spots close early, open late, or are never open at all. Grocery store nearby. Safe!"Read full review
"Use bus if you mind walking around. The bus stop is just in front of the hotel. Purchase a public transport card at Britomart Train Station."Read full review
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PRICE RANGE
$161 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stadium waldorf apartments auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
244
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingNESUTO STADIUM HOTEL AND APARTMENTS | UPDATED 2025 Reviews & Price Comparison (Auckland Central, New Zealand) - Tripadvisor
Frequently Asked Questions about Nesuto Stadium Hotel and Apartments
Which popular attractions are close to Nesuto Stadium Hotel and Apartments?
Nearby attractions include Auckland Historic Bar Tour (0.4 km), Spark Arena (0.3 km), and Caretaker (0.4 km).
What are some of the property amenities at Nesuto Stadium Hotel and Apartments?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Nesuto Stadium Hotel and Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Nesuto Stadium Hotel and Apartments?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Nesuto Stadium Hotel and Apartments?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Nesuto Stadium Hotel and Apartments?
Conveniently located restaurants include Cafe Hanoi, Hugo's Bistro, and Giapo.
Are any cleaning services offered at Nesuto Stadium Hotel and Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Nesuto Stadium Hotel and Apartments?
The staff speaks multiple languages, including English, Russian, Chinese, Hindi, Japanese, Korean, and Filipino.
Are there any historical sites close to Nesuto Stadium Hotel and Apartments?
Many travellers enjoy visiting Parnell (1.6 km), Eden Park (4.0 km), and Eden Garden (3.4 km).
Does Nesuto Stadium Hotel and Apartments have any great views?
Yes, guests often enjoy the city view available here.