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Swiss-Belsuites Victoria Park

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Traveller (110)
Room & Suite (57)
Dining (4)
Overview
206 Victoria Street West, Auckland Central, Auckland 1010 New Zealand See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
Laundry Service
4.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(216)
Traveller rating
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926linda
10
Reviewed 3 weeks ago
For a one night stay, everything was there: a loaf of bread, cookies, tea or coffee with milk; spacious rooms that we did not realise there were two bathrooms so only one was used. We wished we could have stayed longer.
Review collected in partnership with Swiss-Belhotel International
Thank 926linda
Response from gmssvp, General Manager at Swiss-Belsuites Victoria Park
Responded 3 weeks ago
Dear 926linda, Thank you so much for your wonderful review of the Swiss-belsuites Victoria Park. I am pleased to hear that you enjoyed your stay with us. Hope you find time in the future to visit us again longer. Kind regards Oytun Cevik General Manager
shartowner
Tucson, Arizona
31
Reviewed 4 weeks agovia mobile
Don't deal with this hotel. I was the victim of ID theft and fraud. Booking.com and I contacted Belsuites and alerted them of the fraud 10 days before the fraudulent booking was to take place and asked them to cancel it and refund. Belsuites decided to withhold my money and not offer a refund and gave me the run around on email and the phone. I would not trust this hotel, and know first hand that they offer horrible customer service and swindle people out of their money.
1 Thank shartowner
Response from gmssvp, General Manager at Swiss-Belsuites Victoria Park
Responded 4 weeks ago
Dear Shartowner, Thank you for your feedback and I am sorry to hear that you found the service below your expectations. Our priority is always the guests and we have acted in good faith on several occasions to provide refund on a non-refundable/no amendment bookings in the past as we sincerely value our guests and their circumstances. While this is being investigated, I understand your card has already been issued with a provisional credit by the bank a week ago. As advised previously as well, we were and are more than happy to comply with our guests' requests as well as legal authorities if/when we are informed accordingly. We strive to achieve the best guest services here at the Swiss-belsuites which is proven historically and I am certain that you will find our service the best once you really experience in person. Again, than you for your feedback. Kind regards Oytun Cevik General Manager
Georgina D
10
Reviewed 4 weeks ago
We were delighted with the 2 bedroom unit and all staff friendly and attentive. We couldn’t get parking but there was always street parking available. Lovely spot opposite park and close to city. Thanks for a wonderful time
Review collected in partnership with Swiss-Belhotel International
Thank Georgina D
Response from gmssvp, General Manager at Swiss-Belsuites Victoria Park
Responded 4 weeks ago
Dear Georgina D, Thank you for choosing to stay with us and sharing your feedback. I am pleased to hear that you enjoyed your stay and had a wonderful time. We look forward to welcoming you back to the hotel in the near future. Kind regards Oytun Cevik General Manager
Richard G
20
Reviewed 11 Oct 2018
The location of the hotel is a close walk to the City Centre and its rooms are pleasant and spacious. However the hotel is let down by poor signage and access to the Reception area. Also parking is an issue for this hotel.
Review collected in partnership with Swiss-Belhotel International
Thank Richard G
Response from gmssvp, General Manager at Swiss-Belsuites Victoria Park
Responded 4 weeks ago
Dear Richard G, Thank you for choosing to stay with us and sharing your feedback. I am pleased to hear that you found the rooms pleasant, spacious and the location was handy. We certainly value your feedback in regards to the signage. While external signage on the side of the hotel is on, we are considering frontal signage to make it easier for our guests. In advance booking for car park is certainly recommended due to high demand in the vicinity. We hope to welcome you back to the hotel in the near future. Kind regards Oytun Cevik General Manager
20amie
Christchurch, New Zealand
10
Reviewed 4 Oct 2018
Fantastic stay - plenty of room, clean tidy, comfortable, handy location in the city. Staff were amazing, even a random staff member in the elevator asked us how our stay had been and really came across as genuinely caring that our stay was good. Thank you.
Review collected in partnership with Swiss-Belhotel International
Thank 20amie
Response from gmssvp, General Manager at Swiss-Belsuites Victoria Park
Responded 4 Oct 2018
Dear 20amie, Thank you for your most positive feedback. I am thrilled to hear that the team was amazing. I will certainly share your feedback with them. So wonderful to hear that you found the room clean, tidy and comfortable as well. We look forward to welcoming you back to the hotel in the near future. Kind regards Oytun Cevik General Manager
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About
Description
Swiss-Belsuites Victoria Park Auckland is centrally located to explore the shops, cafes and restaurants of Auckland City Central offering stylish and spacious 40 luxury suites starting from 52 square meters. The More suite interiors reflect a natural spaciousness and provide exceptional standards of comfort and style. Each suite features a fully equipped kitchen and air-condition, perfect for business and leisure travellers, individuals, couples or families looking for quality accommodation and a memorable experience in Auckland. The property boasts free premium unlimited WiFi and 24-hour front desk. Each suite features a lounge area with a flat-screen TV and satellite channels. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
40
Price range
US$187 - US$376 (Based on Average Rates for a Standard Room)
Location
New Zealand > North Island > Auckland > Auckland Central
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Number of rooms
40
Price range
US$187 - US$376 (Based on Average Rates for a Standard Room)
Location
New Zealand > North Island > Auckland > Auckland Central
Photos
Traveller (110)
Room & Suite (57)
Dining (4)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
shereenlivianyl
25 March 2018|
AnswerShow all 5 answers
Response from larryofmel | Reviewed this property |
yes they do.
0
Votes
Bplan
6 September 2017|
AnswerShow all 2 answers
Response from lilgemk | Reviewed this property |
Hi not sure....you're not asking the hotel, I just reviewed it. Parking in AK city is expensive though.
0
Votes
Anne T
25 March 2017|
AnswerShow all 2 answers
Response from gmssvp | Property representative |
Hi Anne. The parking cost is $25 from 4pm to 10am. We look forward to welcoming you to the hotel.
0
Votes
Room Tips
"Everything was fine."
926linda
3 weeks ago
Read review
"Ask for rooms which overlook Victoria Park."
893richardg
11 Oct 2018
Read review
"Best when you don't have a car to park."
SydneyKylie
2 Oct 2018
Read review
"Book a 2 bedroom suite and request a view of the Sky Tower"
JamesCKnQ
30 Sep 2018
Read review
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