Auckland City Hotel - Hobson St
157 Hobson Street, Auckland Central, Auckland 1010 New Zealand
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About
#17 of 215 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travellers' Choice
1912, The year of the Titanic, was when the lobby and entrance of the Auckland City Hotel - Hobson St was originally erected. The hotel has retained the character and charm of its past enhanced with a new building housing 138 rooms with contemporary decor and modern conveniences. The Auckland City Hotel is ideally located at 157 Hobson Street - in the heart of Auckland's entertainment and business district with easy access to motorways. Only five minute's walk to the Sky Tower, Aotea Square, Civic Theatre and Queen Street, the Auckland City Hotel offers convenient, environmentally friendly accommodation for business and leisure travelers alike. Enjoy a meal at hotel Cafe & Restaurant, renew with a read of the Word for Today in our rooms or relax with a workout at our offsite gym and swimming pool, the Auckland City Hotel is called to serve more than just your accommodation needs.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Meeting rooms
24-hour security
Car park
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Wine / champagne
Vending machine
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Sofa bed
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Stovetop
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Spanish, Chinese and 9 more
Location
100Great for walkers
Grade: 100 out of 100
229Restaurantswithin 0.5 km
41Attractionswithin 0.5 km
157 Hobson Street, Auckland Central, Auckland 1010 New Zealand
Getting there
Car HireSee car hire from US$24/day
1676Reviews27Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Enjoyed our suite very much! King sized bed, wonderfully comfortable bedding, teapot for coffee, fridge & microwave for food. We had a washer/dryer combo we didn’t use. Located in the downtown area so everything was close! Parking there is first come first serve so we ended up w only 3 out of 7 nights parking. Alternate parking was very close by! Front desk help were extremely helpful! Head of housekeeping super accommodating! Our tv lacked a cable & she tried moving us. We ended up staying in that room, streaming services worked. Breakfast was on our package but no restaurant on site so we had boxed breakfasts. Ended up giving those to a mom in a van. Food & shopping within close walking distance. Absolutely recommend this hotel/apartment facility.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Parking can’t be reserved so as quickly as you can arrive to reserve it, better odds of getting it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 1 week ago
Dear trackerem, Thank you very much for your feedback. We are glad to know that our hotel facilities and staff service has exceeded your expectation. Thank you for letting us know that you stay comfortably and leave with memorable experience. We wish to welcoming you back at Auckland City Hotel when ever you will be visiting Auckland, NZ. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good room condition. but one con is if your room level 1, actually taht floor is 1.5 and have stairs, there is no lift;;but except that everything is fine. Good location. You can acces hotplace in auckland by walking very easy. Reasonable breakfast. Super nice staffs. If I went auckland again, I'll book here again.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 1 week ago
Dear petercQ8200XH, Thank you for choosing Auckland City Hotel on your recent stay. Thank you for sharing your stay experience, especially about our staff service . Your feedback has significate value to us and it will be shared with our team members as it will encourage all of us to continue improve our hotel service. We wish to welcoming you back again here in nearly future. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, 15-20 minute walk to the quays, Auckland Bus Terminal is a 5 minute downhill walk, nearby Asian restaurants / takeaway at good prices. Breakfast and coffee options nearby if you don’t want to cook or fancy the breakfast buffet. Tidy / clean room, comfy bed, good strong endless hot water shower. Fridge (with mini freezer), 2 electric hot plates and a basic equipped kitchen. Microwave and kettle with basic tea / coffee facilities. Room had hairdryer, iron and ironing board. Breakfast buffet optional at the hotel (30NZD - November 2023). Hot meals and drinks also available, although it was very quiet when we were there (not a soul dining). 20 minute drive from the airport ( $55-75 taxi cab ride). Note the hotel will ask for a 100NZD deposit which is refunded when you leave. This can be made as cash or card. As per a lot of places in New Zealand, the fee to use a credit card or foreign debit card to pay your bill etc. was 2.2% Be aware, checkout is 10am!…
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 1 week ago
Dear The_tripad, Thank you very much for taking your time sharing your stay experience, we love to hear all feedback from our guests. Thank you for compliment our staff service and hotel facilities. We strive to provide an exceptional service to our guests and will always continuing serving with joy everyday. We learn to keep level of hotel service utmost and ensure our guest enjoy staying with us. We wish to have a chance to welcoming you back when ever the travel brings you back to Auckland, New Zealand. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is very well positioned for immediate access to Sky tower & just a short walk to the harbour for attractions & dining. Rooms are nice, well presented & well serviced. Limited car parking is available under the hotel for an extra fee.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 2 weeks ago
Dear FarAwayFromHome, Greeting from Auckland City Hotel and thank you very much for sharing your stay experience. Your feedback very important to us and it will be shared to our team members as it will inspire them to provide outstanding customer service to our guests. We hope to welcoming you back in nearly future. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is nice and big with good view through the windows. The buffet is delicious and substantial. Also the receptionists are kind and wonderful. Really enjoyed my stay and AKL city hotel made my trip better:)
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 2 weeks ago
Dear Nomad62185732954, Thank you very much for taking your time sharing your stay experience, especially compliment our buffet and staff service. We love to hear all feedback from our guests. As a hospitality provider, we will always continue serving with joy and ensure our guest enjoy staying with us. Wish to have a chance to welcoming you back when ever the travel brings you back to Auckland. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s okay for a short stay… but don’t expect too much. Some hotels in NZ have much better service and much more friendly staff. Things that wouldn’t be an issue in other locations are a big problem here. The staff is unfriendly, not very helpful and not the kindest. Seen better in New Zealand.
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip: Don’t come by car, the garage is horrible… if you’re lucky it only takes you one hour to get your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 2 weeks ago
Dear Rosie, Thank you for your time on giving us your stay experience. Your value feedback will be shared with our teams and we will ensure , every staff will always serving with joy to our guest. Thank you for your honest comments and we will look for the best way of improvement. We wish to have a chance to welcoming you back stay with us again. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Auckland was our first halt on our trip to New Zealand and the Auckland City Hotel ensured that we started on a bright note . The location is excellent , close to the business centre , the sky Tower,the Wharf and plenty of dining options. The staff were warm and helpful and the rooms were comfortable and well maintained . Definitely worth visiting again !
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 3 weeks ago
Dear Gee, Thank you for choosing Auckland City Hotel on your recent stay. It is our pleasure to hear that our staff service and hotel facilities are met your expectation. Your positive review will be shared with our team members, as it will inspire them to provide the best customer service to our guest everyday. Thank you for taking your time sharing your stay experience and we wish to wecoming you back at Auckland City Hotel. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was convenient for us, right in the middle of downtown Auckland CBD. The rooms were comfortable and spacious. There was a great coffee shop at the entrance. I would recommend this place for downtown stays.
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Date of stay: April 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 4 weeks ago
Dear Scenic48628036781, Thank you for sharing your stay experience , especially about our hotel facilities. Your feedback will be shared to our team members as it will inspire them to be the best customer servicer provider by ensuring our guest stay comfortably and leave with memorable experience . We happy to know that we will be recommended by you and wish to see you again at Auckland City Hotel. regards, Pla S. Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very happy to stay, we have stayed for 2 days and the room is really clean, really appreciated HSK team, the staffs at reception are really helpful and kind, especially Garfield and Jacky are very professional and helpful, the hotel location was superb not far from sky tower and close to shopping area, we will come back again for sure.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 4 weeks ago
Dear Passport46370879716, Thank you very much for taking your time sharing your stay experience, we love to hear all feedback from our guests. Thank you for compliment our staff service and hotel cleanliness. We learn to keep level of hotel service utmost and ensure our guest enjoy staying with us. We wish to have a chance to welcoming you back when ever the travel brings you back to Auckland, New Zealand. regards, Pla S. Room Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service-minded hotel staff. The food is really great. The decoration is awesome. Clean room. Nice and friendly employees. Especially Garfield and Anh to help me continently stay and receive full of happiness.
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pla Sawatkhit, Guest Services / Front Office at Auckland City Hotel - Hobson St
Responded 4 weeks ago
Dear Getaway41751673057, Thank you very much for taking your time sharing your stay experience, we love to hear all feedback from our guests. Thank you for compliment our staff service and hotel facilities. We strive to provide an exceptional service to our guests and will always continuing serving with joy everyday. We learn to keep level of hotel service utmost and ensure our guest enjoy staying with us. We wish to have a chance to welcoming you back when ever the travel brings you back to Auckland, New Zealand. regards, Pla S. Room Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$87 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auckland city hotel-hobson st hotel auckland central
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
150
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Claim Your ListingAUCKLAND CITY HOTEL - HOBSON ST - Now $149 (Was $̶2̶2̶3̶) - UPDATED 2023 Reviews & Price Comparison (Auckland Central, New Zealand) - Tripadvisor
Frequently Asked Questions about Auckland City Hotel - Hobson St
Which popular attractions are close to Auckland City Hotel - Hobson St?
Nearby attractions include Weta Workshop Unleashed (0.3 km), Escape Masters (0.4 km), and Sky Tower (0.4 km).
What are some of the property amenities at Auckland City Hotel - Hobson St?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Auckland City Hotel - Hobson St?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Auckland City Hotel - Hobson St?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Auckland City Hotel - Hobson St?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Auckland City Hotel - Hobson St?
Conveniently located restaurants include Fondou Cafe, Tony's Steak & Seafood Restaurant & Bar, and Remedy Coffee.
Are there opportunities to exercise at Auckland City Hotel - Hobson St?
Yes, guests have access to a fitness centre during their stay.
Is Auckland City Hotel - Hobson St located near the city centre?
Yes, it is 0.2 km away from the centre of Auckland Central.
Are any cleaning services offered at Auckland City Hotel - Hobson St?
Yes, dry cleaning and laundry service are offered to guests.
Does Auckland City Hotel - Hobson St offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Auckland City Hotel - Hobson St?
The staff speaks multiple languages, including English, Spanish, French, Italian, Chinese, Portuguese, and Thai.