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All reviews swan river the club lounge refurbished room high tea evening drinks excellent hotel an upgrade elizabeth quay buffet breakfast room service valet parking great room late check city centre kings park concierge bath
I am 2 nights into a 10 night stay, this place is awesome! The staff are the friendliest I have ever encountered, my room is immaculate, and the location is perfect! Nothing is too much trouble for anyone you speak to, and the restaurant is...More
I have just held a conference at the Pan Pacific hotel. The staff have been amazing and were always there to help us sometimes even before we asked. Special shout out to Andre who appeared just at the right time every time and sorted out...More
Thank Kerry S
Response from PanPacificPerth, General Manager at Pan Pacific PerthResponded 2 weeks ago
Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations.
Thank you for staying with us and for the wonderful review. We look forward to welcoming you again...More
Took a river view suite for the weekend. Really had excellent service .Valet parking was busy but faultless, nice and helpful staff. Its worth paying a bit more to use the lounge facility's. The food , drink and service were very good indeed despite being...More
Hotel is beautiful, buffet breakfast is amazing, staff are friendly, helpful and very welcoming. We stayed in a River Suite room on level 12 which was quite outdated however it was very spacious (perfect for a family) and we had beautiful views of Swan River....More
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We stay at this hotel every few months when visiting Perth. If you book direct you get great deals so it’s definitely worth looking into the Discovery membership. I must say though it really is the staff and all the little things they do to...More
With scenic vistas of the Swan River, our five-star luxury hotel offers rooms and suites for a seamless business or leisure stay. Reside within a short distance from Perth’s CBD and main entertainment …Moreprecincts. Start and end your day on a refreshing note and feel at ease with our amenities. Less
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Phone the hotel. I traveled from the south west of WA and the check in time was adjusted to suit my needs to just after 1pm. Check out time would probably be later at your request in advance. I cloaked my luggage until after... More
Phone the hotel. I traveled from the south west of WA and the check in time was adjusted to suit my needs to just after 1pm. Check out time would probably be later at your request in advance. I cloaked my luggage until after the seminar. I wasn’t charged for the extra fees for valet parking over the day of the seminar. Staff were very friendly and accommodating that way.
Yes you can choose between buffet or continental breakfast. Just let the staff member know when you check in that you’ll be changing that. I think the club room breakfast is continental. The buffet has a lot... More
Yes you can choose between buffet or continental breakfast. Just let the staff member know when you check in that you’ll be changing that. I think the club room breakfast is continental. The buffet has a lot more options for food and bigger variety. You’ll have to ring and ask if you are being allocated one of the refurbished rooms. The phone staff are informative and were great at answering all my questions. Good to get free parking at the hotel so you don’t need to park on the street!!