I stayed in this hotel for two weeks, so I know how it works very well. Let’s start with checking in. The exchange was prickly although the manager is nice enough. She is probably the only member of staff decent at her job. In my limited interactions with the rest of the staff, I found them pretty unprofessional to say the least. For example, I asked for a kettle and received it 5 days later. For my stay, I booked a single room with ensuite bathroom of 15m2. The room; only featuring a standing fan - is fine, but as the bathroom is quite spacious it takes up 40% of the entire space. The room itself has a single bed, two hangers, a table and chair and a standing fan. The spare blanket had hair on it. The toilet however, has an overwhelming smell of sewage that never leaves. It really reeks. Toilet paper is 1 ply. The Wifi was quite bad and constantly went off, even Netflix wouldn’t work. After returning overseas, I decided to voluntarily see out my isolation in this hotel. I followed the guidelines and advice from the Health Department during my stay. Twice I went to the kitchen to use the microwave to heat up food. The first time the staff called the police on me, and the second time they threatened to kick me out. 5 days later, The owner himself came to my door swearing at me and saying I’m “not that smart” and he will “kick me the F out”. I followed the guidelines from the Health Department to the letter when using the microwave for the 2 minutes, even having my mask on. It was late and I did not expect the kitchen to be full of people. One of the guests came from another room to confront me, saying that I “was not supposed to be out of my room”. I did not engage, but remain concerned that the hotel had disclosed my identity and circumstance to other guests. I am honestly very clean and this person looked like he had not washed his hair for at least a week under his baseball cap. Coronavirus or not, I would not stand very close to him. Moving on, the guest complained to management, and for the next 5 days I had several members of staff knock on my door, telling me that I was not supposed to “leave my room”, culminating with the manager and then the owner threatening to kick me out. He then told me he checked the cameras and will be doing so to see if I left my room. I asked for a refund as I was willing to leave at that point but he got aggressive and scoffed, repeating that he could “kick me the F out, right now”. I felt completely horrible and unwelcome throughout my stay, but knew that if I had let them kick me out and keep more than $700 of my money, I would have felt worse. I stay in hotels many times throughout the year and I have never had such rude and terrible service, with junior staff screaming at me that I “can’t leave my room” to the slow or non response of the manager on duty to the multiple occasions of banging on my door preceding getting cussed out. This was the only hotel I could afford with my budget and the only hotel which had a 14-day availability (I booked 2 days before check in), and I guess you get what you pay for. There are plenty of cheaper alternatives with full amenities which should be suitable for your trip. The only saving grace is that the coffee is not bad. The bountiful options on food delivery apps take care of that though.…