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Oaks Cable Beach Resort
11 Oryx Rd, Broome, Western Australia 6726 Australia
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Avg. $294 /night, 3/18 - 3/19
$382
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$322
per night
$261
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About
#6 of 8 hotels in Broome
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Superbly located just a short walk from the pristine sands of Cable Beach, and just a 5 minute drive from Chinatown and the heart of Broome, you can relax at this luxury Resort with the latest in modern facilities and amenities. The Oaks Cable Beach Sanctuary Resort features newly refurbished elegant modern designs which draw on modern tropical Broome architecture and colours. With fastidious attention to detail, these studio rooms and apartments introduce a new level of quality to the region nestled amongst landscaped tropical gardens and lagoon style pools.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
BBQ facilities
Baggage storage
Clothes dryer
Laundry service
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Self-serve laundry
Room features
Air conditioning
Private balcony
Safe
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Kitchenware
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Broome Airport
2.7 km•
See all flights
Car Hire
16 Restaurants
within 1 kilometer
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Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Detailed Reviews
This resort presents nicely and should score better that we’ve rated it but is not conveniently located to either Broome or Cable Beach, falls some way short of the claimed 4 stars and the service can most kindly be described as patchy.
The good: we stayed twice at each end of a Kimberly expedition. First in a 1BR suite #43 which was spacious, clean, comfortable, quiet, bright, well-equipped and had a nice outlook over the pool complex. Next in a 2BR suite #114 which was much the same except for a less appealing outlook. The décor and furnishing in both suites are chain hotel/resort vanilla. Everything expected in each suite was there and it all worked as expected. The beds (all kings) were comfortable, the linens crisp and clean and we were each able to find a favourite pillow. The bathrooms were roomy, well-appointed, had good lighting and the water pressure was hot, strong and reliable. The front desk was efficient and at least some of the staff we encountered were helpful and engaging. The included Wifi worked on all of our devices most of the time. Included parking is in close proximity to the suites.
The not so good: the address may be Cable Beach, but the location is not on Cable Beach which is a kilometre away. Unless you’re a marathon walker or have a vehicle you will need a bus/taxi to get to town – or pretty much anywhere else for that matter. The furnishings in the 1 BR suite were some way past their use-by date but better in the 2BR suite; however neither of them answered to the claimed 4 stars. The bathrooms in both suites were overdue for renovation or at least renewal of the fittings which were hardly premium quality in their heyday but are now just scruffy. The Wifi went to sleep on a couple of occasions but that may have been due to a more widespread telecoms issue. The $25pp breakfast buffet is poorly serviced and completely forgettable and would be so even if it cost nothing. There are far better options in town or DIY in the suite kitchenette.
The bad: the service levels are very patchy, from polite, engaging and helpful to offhand and curt. We were not alone with this experience as we witnessed it with others, and it was the headline talking point among the group that we were with during our second stay.
Management take note.
The good: we stayed twice at each end of a Kimberly expedition. First in a 1BR suite #43 which was spacious, clean, comfortable, quiet, bright, well-equipped and had a nice outlook over the pool complex. Next in a 2BR suite #114 which was much the same except for a less appealing outlook. The décor and furnishing in both suites are chain hotel/resort vanilla. Everything expected in each suite was there and it all worked as expected. The beds (all kings) were comfortable, the linens crisp and clean and we were each able to find a favourite pillow. The bathrooms were roomy, well-appointed, had good lighting and the water pressure was hot, strong and reliable. The front desk was efficient and at least some of the staff we encountered were helpful and engaging. The included Wifi worked on all of our devices most of the time. Included parking is in close proximity to the suites.
The not so good: the address may be Cable Beach, but the location is not on Cable Beach which is a kilometre away. Unless you’re a marathon walker or have a vehicle you will need a bus/taxi to get to town – or pretty much anywhere else for that matter. The furnishings in the 1 BR suite were some way past their use-by date but better in the 2BR suite; however neither of them answered to the claimed 4 stars. The bathrooms in both suites were overdue for renovation or at least renewal of the fittings which were hardly premium quality in their heyday but are now just scruffy. The Wifi went to sleep on a couple of occasions but that may have been due to a more widespread telecoms issue. The $25pp breakfast buffet is poorly serviced and completely forgettable and would be so even if it cost nothing. There are far better options in town or DIY in the suite kitchenette.
The bad: the service levels are very patchy, from polite, engaging and helpful to offhand and curt. We were not alone with this experience as we witnessed it with others, and it was the headline talking point among the group that we were with during our second stay.
Management take note.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay has been very average at best, this resort is very dated and the rooms are not up to $400 per night standard, the bathroom is really dated and dirty with a shower screen that needs a good scrub and the towels are small and very old. The hotel itself is a long way from anywhere so you need to catch a bus into town which takes about 20 mins and it would also be about a 20 min walk to Cable Beach, there is a very nice new brewery around the corner with good food that is a godsend as there is nothing else close by and the resort hotel food is very expensive, the breakfast is very ordinary as well with not much choice on offer. This resort seems to suffer from a lack of staff and those that are here are obviously tourists with a lack of English and customer service skills. For us this has painted Broome in a bad light and if we came back we would certainly not stay here.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Be prepared that Cable Beach is a long way from Broome city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recommend Oaks Cable Beach Resort for your next trip - work or play. Great facilities and proximity to Cable Beach is ideal as it’s a comfortable walk or utilise the localised service bus. Our rooms had all that we needed on hand and the location provided us with privacy - never heard the neighbours above us or next door. Fabulous bed and setup and bedding, with A/C and TVs in each room. Quiet surrounds and resort layout perfect for relaxing and recharging.
Will visit again soon.
Will visit again soon.
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Review collected in partnership with Minor Hotels
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
This resort was close to Cable Beach (10 minute walk) and had a bus stop right out the front which made it easy to get to either Cable Beach or into town.
The multiple pools are amazing - huge, very clean and plenty of sun lounges. The grounds are lovely with lots of greenery.
Units are clean and spacious, lots of air conditioning and lovely outdoor balconies or deck.
The multiple pools are amazing - huge, very clean and plenty of sun lounges. The grounds are lovely with lots of greenery.
Units are clean and spacious, lots of air conditioning and lovely outdoor balconies or deck.
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Review collected in partnership with Minor Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Owner at Oaks Cable Beach Resort
Responded 30 May 2023
Dear Shazznoname, Thank you for your feedback. Great to hear you enjoyed your stay with us. Look forward to seeing you next time. Warm regards, Ben
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the best experience in any way - The Oaks Cable Beach sells its self as a resort, which sadly it is not. It's poorly catered and is understaffed
Upon checking in, we noticed that the pool side restaurant and bar was not open, leaving you to cater for yourself if you wish to spend time at the pool.
The room was clean but basic and more aligned to a self-catering family style room, we had no spare power sockets near the bed for charging, so I went to reception to ask for maintenance to get us a power board and was told there was no maintenance - all they could offer was a two socket timer switch found in an office drawer.
That evening at dinner, we found the food selection was very basic, the prepaid buffet breakfast the following morning resembled school camp style with a basic selection of cornflakes, bacon, eggs and beans and some fruit. We had to wait in a line 10 deep to check into breakfast and when we tried to order coffee was told that was extra, but we'd need to come back because she was rather busy right now.
During breakfast, another guest pointed to a pile of soil scattered between the tables that I'd also noticed at dinner and told me that it had been there ever since he checked in.
It was at this pointed that we decided to find alternative accommodation and check out, as this wasn't even close to what we had expected.
For the luxury of this experience, we have been charged an extra day accommodation.
If you think the story ends here it doesn't as that evening at dinner in our new hotel we chatted with a guy who was staying at the Oaks who told us when they checked in they were given the key to a room already occupied so when they opened up and walked in they found the current guests gear already in the room.
Basil Fawlty would be proud of the way this place is managed and run
Upon checking in, we noticed that the pool side restaurant and bar was not open, leaving you to cater for yourself if you wish to spend time at the pool.
The room was clean but basic and more aligned to a self-catering family style room, we had no spare power sockets near the bed for charging, so I went to reception to ask for maintenance to get us a power board and was told there was no maintenance - all they could offer was a two socket timer switch found in an office drawer.
That evening at dinner, we found the food selection was very basic, the prepaid buffet breakfast the following morning resembled school camp style with a basic selection of cornflakes, bacon, eggs and beans and some fruit. We had to wait in a line 10 deep to check into breakfast and when we tried to order coffee was told that was extra, but we'd need to come back because she was rather busy right now.
During breakfast, another guest pointed to a pile of soil scattered between the tables that I'd also noticed at dinner and told me that it had been there ever since he checked in.
It was at this pointed that we decided to find alternative accommodation and check out, as this wasn't even close to what we had expected.
For the luxury of this experience, we have been charged an extra day accommodation.
If you think the story ends here it doesn't as that evening at dinner in our new hotel we chatted with a guy who was staying at the Oaks who told us when they checked in they were given the key to a room already occupied so when they opened up and walked in they found the current guests gear already in the room.
Basil Fawlty would be proud of the way this place is managed and run
Read more
Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is located about 1km from Cable Beach, probably the most well known tourist attraction in Broome. In peak season this would be a brilliant stay as you could walk to the beach from this resort as well as all the quaint little restaurants littered along the way.
However, as we travelled this time around in the off-peak season most of the places were shut and only the more popular spots were open.
Oaks Cable Beach, whilst open for stays didn't really have much going for it in any other capacity. The pools were open but the restaurant was mostly shut and breakfast consisted of only one menu item, the big breakfast made up of your standard eggs, bacon, sausage and toast. Dinnertime didn't exist and neither did lunch, not that you'd really utilise it as most of your time might be spent outdoors.
The room was cosy albeit very dirty, we found about 5 or 6 cockroaches that had taken up residence before us and the shower had a few other critters saying hello as well. The outside terrace have up a good view of the gardens with a few wandering kangaroos about which was a scenic opportunity.
We had our own shared pool which despite the size was very conveniently located right in front of our room.
The main two pools were large and nice, a bit cool but you warm up after a while. The pools were clean and the sunbathing chairs were plentiful.
Overall I'd say to avoid this place in the off-peak season (anytime from November to April) as there isn't much to do and you'll be in for a lot of showers with the rain and humidity.
I'd say this place would be bustling during peak season and a lot of the services including dining would be back to normal.
However, as we travelled this time around in the off-peak season most of the places were shut and only the more popular spots were open.
Oaks Cable Beach, whilst open for stays didn't really have much going for it in any other capacity. The pools were open but the restaurant was mostly shut and breakfast consisted of only one menu item, the big breakfast made up of your standard eggs, bacon, sausage and toast. Dinnertime didn't exist and neither did lunch, not that you'd really utilise it as most of your time might be spent outdoors.
The room was cosy albeit very dirty, we found about 5 or 6 cockroaches that had taken up residence before us and the shower had a few other critters saying hello as well. The outside terrace have up a good view of the gardens with a few wandering kangaroos about which was a scenic opportunity.
We had our own shared pool which despite the size was very conveniently located right in front of our room.
The main two pools were large and nice, a bit cool but you warm up after a while. The pools were clean and the sunbathing chairs were plentiful.
Overall I'd say to avoid this place in the off-peak season (anytime from November to April) as there isn't much to do and you'll be in for a lot of showers with the rain and humidity.
I'd say this place would be bustling during peak season and a lot of the services including dining would be back to normal.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Avoid during off season (November to April) as they're is nothing to do as most places are closed...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This trip was origInally planned for my 70th last year but cancelled due to covid so I went on my 71st with my grown up son and daughter. Booked through qantas. Two bedroom unit looked spacious in photos but the twin bedroom was quite small. Rest of apartment was good. Nice garden outlook from back and the front took us straight to the pool. We were also not far from the main pools / restaurant but used the pool in front of most of the time. Breakfast was ample ($25 per head) and we could take fruit and muffins back to our room. Disappointed that because of staff shortages there was no lunch and or coffee bar service while at the pool. Also was told reception could book tours but they apparently only have access to book a couple of things! Happy hour was good as were the cocktails. Unfortunately the pools all close by sunset which is a shame as so warm in the evening and would have been nice to swim. Resort is a fair way from the town but there is a bus stop outside of the resort into town but we ended up hiring a car. There isn’t a courtesy bus from the airport so we paid $25 ea for the transit bus. Check in / out was quick and easy. All the units are owned by different people so some are better than others. I think oaks need to have some kind of check list to make sure every unit has plenty of crockery/utensils etc. ours was ok but I heard others complaining. Our washing machine ended up with water coming up through the dispenser. Unfortunately the Mop was useless - needs replacing Oaks. Only 4 hangers in the twin bedroom - we ended up buying a cheap pack at the supermarket and left them there. I would hope that with more staff Oaks could improve the rooms at this resort as it is lovely.
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Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really just a 2/3 star motel. Room clean but dated. Worst was there was no hot water in the shower in the morning. The swimming pools looked inviting but the water was freezing. Breakfast average and does not include coffee (additional $4 charge). Restaurant mainly selling burgers. Staff wet cleaned the chairs in reception a check out time (meaning guests waiting for taxis or buses had nowhere to sit). We were double booked and the hotel insisted that we pay the higher rate of the second booking ($586 rather than $423).
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms very old, have ingrained dirt and housekeeping also sporadic in terms of cleanliness. Our 5 day stay only had housekeeping twice, once to just made beds and change out bin liners, other time they came in the evening when we were using the room and not convenient. Floors were not clean, and no housekeeping on public holidays. Towels old and some were smelly. Pools were great though and staff very friendly.
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Review collected in partnership with Minor Hotels
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The 2 bedroom unit was quite small and seemed to need some freshening up. Cracked tiles in the bathroom for example. Not much storage or shelf space in the bedrooms. Kitchen equipment was basic and not much was provided such as bowls for a salad etc. TV remote needed some sticky tape to hold it together. Access to the pool was restricted with a security card which was annoying, and not being able to access the pool after 6pm was crazy - it should be later say 8pm or 9pm. Overall, I thought it was very expensive for what was provided although the location and pool facilities lifted the experience.
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Review collected in partnership with Minor Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amay Acharya, General Manager at Oaks Cable Beach Resort
Responded 13 Feb 2023
Dear Richard G, Thank you for your feedback. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Amay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No and reception have NO IDEA about anything
Meant Broome Explorer Bus 🚌
I am not much of a drinker but I am sure there were people in there with esky's and the website states you can sit with a poolside cocktail.
"Avoid during off season (November to April) as they're is nothing to do as most places are closed including this resort's restaurant."Read full review
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PRICE RANGE
$230 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure apartments cable beach hotel broome, broome sanctuary hotel, clarion broome, broome clarion
FORMERLY KNOWN AS
Grand Mercure Apartments Cable Beach Resort
LOCATION
AustraliaWestern AustraliaKimberley RegionBroome
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingOAKS CABLE BEACH RESORT | UPDATED 2025 Hotel Reviews & Price Comparison (Broome, Australia) - Tripadvisor
Frequently Asked Questions about Oaks Cable Beach Resort
Which popular attractions are close to Oaks Cable Beach Resort?
Nearby attractions include Cable Beach (0.9 km), Buddha Sanctuary (0.4 km), and Willie Creek Pearls Cable Beach Showroom (0.4 km).
What are some of the property amenities at Oaks Cable Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Oaks Cable Beach Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Oaks Cable Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Oaks Cable Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Oaks Cable Beach Resort?
Conveniently located restaurants include Bali Hai Cafe And Restaurant, Cichetti Club, and Sunset Bar And Grill.
Are there opportunities to exercise at Oaks Cable Beach Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Oaks Cable Beach Resort?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Oaks Cable Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Oaks Cable Beach Resort?
Many travellers enjoy visiting 9 Zeros, 9 Stories Memorial (5.0 km) and Broome Chinatown (4.0 km).
Is Oaks Cable Beach Resort accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.