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Crown Promenade Melbourne

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Traveller (852)
Room & Suite (418)
Pool & Beach (36)
Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,795)
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2,674 results
Traveller rating
1,412
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201
53
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LanguageEnglish
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1,412
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201
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All reviews mesh restaurant tonic bar corner king room casino complex yarra river floor to ceiling south bank valet parking room service easy access modern hotel city view buffet breakfast standard room great room mini bar conference
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1 - 5 of 2,674 reviews
Reviewed yesterday

Well positioned just south of the river the hotel provided good accommodation and good food, with excellent staff always ready to oblige. We would have rated it higher but there were a lot of noisy casino and Melbourne cup guests who had perhaps enjoyed a...More

Thank Nigel L
Reviewed 3 days ago

With great anticipation I took the family on an overnight adventure, we were warmly welcomed by the staff who I cannot fault (bob out front was a standout). Then came the room which for the price was very underwhelming, although everybody rated the pillows not...More

Thank dallashall1974
Response from CrownHotelsManager, General Manager at Crown Promenade MelbourneResponded 3 days ago

Dear dallashall1974, Thank you for your review following your recent stay. I am pleased that your overall stay with us was enjoyable. Our team takes pride in providing a warm and welcoming experience for all our guests and I will be sure to share your...More

Reviewed 5 days ago via mobile

We spent a weekend at Crown Promenade and for the first time ever, our experience did not meet expectations. Firstly, the hotel staff could do more to establish why a family is staying at their establishment. A special occasion such as a birthday celebration could...More

Thank Marsman351
Response from CrownHotelsManager, General Manager at Crown Promenade MelbourneResponded 3 days ago

Dear Marsman351, Thank you for taking the time to further discuss your recent visit to our hotel with out Front Office Manager yesterday. I would also like to offer my sincere apologies for the shortfalls in service relating to acknowledging your special occasion. Once again,...More

Reviewed 6 days ago

We have stayed here several times, but not for awhile and decided to give it another try. Nothing really has changed. It is still a great hotel, but since we have discovered other Melbourne hotels, it no longer WOW’s us! Location is great, connecting it...More

Thank Mannianne
Response from CrownHotelsManager, General Manager at Crown Promenade MelbourneResponded 3 days ago

Dear Mannianne, Thank you for your review. I was naturally disappointed to learn your recent stay did not meet your expectations. We have a strict preventative maintenance programme in place which is why your comments regarding your bed are concerning. My management team have since...More

Reviewed 1 week ago

We stayed here for a conference, fair value overall. Good sized rooms were clean and tidy with great views from the 21st floor - loved the floor to ceiling windows! Tea/coffee/milk was not restocked after the first day, although this was immediately fixed after a...More

Thank H T
Response from CrownHotelsManager, General Manager at Crown Promenade MelbourneResponded 1 week ago

Dear H T, Thank you for taking the time to share your review on Tripadvisor. I am so pleased to hear that your stay with us was so positive and that you enjoyed the views from the 21st floor. I appreciate your feedback and I...More

View more reviews
About
Description
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank More entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
465
Price range
US$160 - US$438 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Crown Promenade
Location
Australia > Victoria > Melbourne > Southbank
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
465
Price range
US$160 - US$438 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Crown Promenade
Location
Australia > Victoria > Melbourne > Southbank
Photos
Traveller (852)
Room & Suite (418)
Pool & Beach (36)
Dining (34)
Amenities (20)
Family and Play Areas (1)
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Questions & Answers
Ask a question
531dennisn
3 November 2018|
AnswerShow all 2 answers
Response from skc97 | Reviewed this property |
Sorry, no free parking. Valet parking $55 per 24 hours.
0
Votes
531dennisn
3 November 2018|
AnswerShow all 4 answers
Response from BekBishop | Reviewed this property |
It depends on the package you purchase - I think it's $40 or $50 for parking if it's not included in your package
0
Votes
rachiik8
15 June 2018|
Answer
Response from CrownHotelsGM | Property representative |
Thank you for your question. For guests paying with cash, EFTPOS or debit card, upon check-in, a payment for accommodation is required in full (if not prepaid), plus an additional $200 per night. Corner King rooms are... More
0
Votes
Room Tips
"Ask for a Riverview room."
Mannianne
1 week ago
Read review
"ask for view of river & higher the better"
Safari01876506194
2 weeks ago
Read review
"A room on a higher floor"
tonikasch
3 weeks ago
Read review
"All would have a good view"
unicornsbumdust
4 weeks ago
Read review
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