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Crown Promenade Melbourne

Traveller (874)
360
Panoramas (10)
Dining (37)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Safe
HOTEL CLASS
Reviews & more
2,835Reviews
1,033Photos
40Q+A
100Room tips
Traveller rating
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  • 56
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Popular mentions
Visited Jan 2019 with family. Clean and great location for the south bank and restaurants and bars. Large rooms and bathroom. Pool good size but very busy as peak season. Only downside was the bar on the ground floor, it was too cold despite requests to turn down the ac.
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Great location on Southbank, with bars and restaurants in abundance within a short, flat walk. Check in and out was prompt and courteous and the room was clean and fresh with a large and comfy double bed and huge shower (no bath). An enormous casino with a sizeable poker room is
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Great location, walking distance to restaurants shops entertainment. Room was good modern and clean. Recommend and would definitely stay again when next in Melbourne. Easy check im and staff were friendly and helpful.
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A few years ago we had stayed at the Crown Promenade's big brother; the 'Crown Towers' for my 30th Birthday. In this previous experience we were treated to an excellent room with a fantastic view and 5-star service. This time around we were saving money and my wife was in town
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We arrived off a long flight from singapore at 2 am, tired and the check in wasnt handled well. However the day staff sorted things out. Not a good first impression though but was rectified. We had a standard king room which was fine. The hotel was very busy (Australian school
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Response from CrownHotelsManager, General Manager at Crown Promenade Melbourne
Responded 2 days ago
Dear riponcitygirl, Thank you for your recent review. I was naturally disappointed to learn your recent stay did not meet your expectations and I would like to offer my sincere apologies for the lapse in service regarding your check-in experience. I appreciate your feedback regarding the pool and I have shared your comments with my management team to review. I do hope to welcome you back again soon. Sincerely, Greg Moore General Manager Crown Promenade Melbourne
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12345684
Do the hotel rooms have bathtubs?
The rooms we’ve used in the past have all had showers. Contact the hotel and ask the question.
2 votes
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Doers the hotel provide towels for the pool?
Yes they do
1 vote
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Hi, is there still complimentary parking for hotel guests? Thanks.
Only if you are a member at the Casino you will have free parking.
0 votes
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Hi, is there still complimentary parking for hotel guests? Thanks.
It depends on the package you purchase - I think it's $40 or $50 for parking if it's not included in your package
1 vote
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Thank you for your question. For guests paying with cash, EFTPOS or debit card, upon check-in, a payment for accommodation is required in full (if not prepaid), plus an additional $200 per night. Corner King rooms are located on both sides of the hotel and offer either a city view or a bay view.
0 votes
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1234568
"Riverside and not near hotel lifts"
"High floor facing the Yarra River"
"Ask for a room on a higher level overlooking the Yarra."
"don't expect a warm welcome"
"Ask for a Riverview room."
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PRICE RANGE
US$154 - US$431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown promenade melbournehotel crown promenade
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
465
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