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Mercure Melbourne Albert Park

Traveller (208)
Room & Suite (170)
Dining (36)
About
Location
Cleanliness
Service
Value
Mercure Melbourne Albert Park is located opposite Albert Park Lake, just minutes from Melbourne’s CBD and St Kilda’s beaches. The hotel offers 209 spacious guest rooms featuring LCD TV's, on demand movies, satellite television and internet access, in-room safe, iron and ironing board, mini-bar as well as tea & coffee making facilities. The hotel also features a gymnasium, indoor pool, spa and sauna as well as three dining outlets.
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Property amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Lake View
Park View
HOTEL CLASS
Reviews & more
793Reviews
363Photos
9Q+A
100Room tips
Traveller rating
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Popular mentions
A lovely hotel to stay at if you get the chance. The staff are friendly and helpful, my room was fantastic and the hotel itself is in an extremely convenient location. The only critique I could hope to give is the view, but that is through no fault of the hotel itself. It truly
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Response from PullmanMercureAP, Manager at Mercure Melbourne Albert Park
Responded yesterday
Hi Lokie24601, Thank you for our 5* review, we're very pleased that you enjoyed your time whilst with us. We do hope to see you again soon! David Blaxley Hotel Operations Manager
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Nice Hotel. Very helpful Staff. Good ambiance. Breakfast spread is top class. We had a very comfortable stay there. Albert Lake is just across the street. Good for a morning/evening stroll. Easily accessible from Federation Square by tram. Most tours pick up guests from the
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Response from PullmanMercureAP, Manager at Mercure Melbourne Albert Park
Responded yesterday
Good morning RadhaI12, We very much value your feedback and delighted you had a wonderful stay. The team and I hope to welcome you back to the Mercure Albert Park in the near future. Kind regards, David Blaxley Hotel Operations Manager
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My grandchildren and their parents as well as ourselves enjoyed this hotel immensely as our base to explore the Christmas sites in Melbourne. It is an easy walk to the public transport on St Kilda Road. The hotel facilities are great and the staff were very friendly and
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Review collected in partnership with Accorhotels.com
Response from PullmanMercureAP, Manager at Mercure Melbourne Albert Park
Responded 3 days ago
Good afternoon BJDBendigo_Australia, We are very pleased to hear that you have all enjoyed your stay with us, we do hope that you'll be returning in the future. Kind regards, David Blaxley Hotel Operations Manager
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+3
Has booked directly with hotel. Mercure room, lake view. First assigned room was a disgrace. Mould in bathroom, lime scaled shower, spilled cream/milk in mini bar fridge, stains on carpets. Upon my complain I was given a free upgrade to a Pullman room (big compliment to the girl
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Response from PullmanMercureAP, Manager at Mercure Melbourne Albert Park
Responded 3 days ago
Hello ls5783, Thank you for recently staying & providing feedback, this will be discussed with the relevant teams so we may improve both our service / product for our guests in the future. Thank you again for bringing this to our attention, David Blaxley Hotel Operations Manager
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+4
I like Mercure hotel chain since it is part of Accor Hotel group. It is conveniently located (not very close to CBD but is easy to catch bus for few stops) and it is of great sunset view (just cross the road and you can enjoy a lovely sunset view at the Albert Park Lake - you do
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Response from PullmanMercureAP, Manager at Mercure Melbourne Albert Park
Responded 1 week ago
Good morning John, We would like to thank you for your recent stay & extremely useful feedback, we really do appreciate hearing from our guests as this assists us in continually improving what we offer. If it maybe possible to establish the details behind your reservations (room number / dates) that would be great so we may then investigate on how these particular items were missed. Thank you again, David Blaxley Hotel Operations Manager david.blaxley@accor.com
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Hi MeghaChaddah, If you visit the website for Blue Bird Shuttle you can view the pricing. You can either book through the website or contact out Concierge at the hotel. Kind regards, Mr Llewellyn Wyeth General Manager
0 votes
Dear MeghaChaddah, Thank you kindly for your question about Mercure Melbourne Albert Park. I assume you are looking for travel options from Melbourne Airport? If so, there are a various range of options: Taxi - approximately $70-80 Private transfer - approximately $110 (can be arranged through our Concierge) Bluebird Shuttle - $49-$55 per adult (return) - can be arranged through our Concierge Please note that uber can not be used from Melbourne Airport. There are many restaurants and cafes within a 15 minute walk from the hotel along Chapel Street precinct and in St Kilda. We also have a restaurant, cafe and bar inside the hotel. There are a number of restaurants along St Kilda Road (runs parallel to the hotel). I hope you have found this information useful and if you require anything further, please do not hesitate to contact us. Kind regards, Mr Llewellyn Wyeth General Manager
1 vote
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Hi, does this Hotel have 24 hour Room Service? Just curious, thank you.
Dear 716luke, Yes we certainly offer 24 hour room service! Kind regards, Mr Llewellyn Wyeth General Manager
1 vote
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check in and out
Good morning mickwest1964 and thank you kindly for your question. Please note that our check-in is from 2pm and check-out is at 11am. If this is not suitable for your requirements, please speak to our friendly Reservations Team at the time of booking and we will do our very best to accommodate your needs. Kind regards, Mr Llewellyn Wyeth General Manager
1 vote
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Good afternoon travelen2015, Thank you for your enquiry about transportation to Mercure Melbourne Albert Park. The best options are taxi or the Blue Bird service. The Blue Bird service will pick you up from the Melbourne Airport and then deliver you straight to our door. Reservations can be made through our friendly Concierge Team. Please do not hesitate to let us know if we can be of any further assistance.
0 votes
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12
"Book direct and ask for any specials, I always get breakfast free or for $1."
"dont do it. Keep away"
"Try to get a room that has a view of the park."
"Lake view would be the best choice."
"Check room before unpacking"
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PRICE RANGE
US$69 - US$183 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Citigate Albert Park
LOCATION
AustraliaVictoriaMelbourne
NUMBER OF ROOMS
209
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