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Mercure Melbourne Albert Park

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Traveller (172)
Room & Suite (162)
Dining (31)
Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“st kilda”(49 reviews)
“queens road”(8 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (750)
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722 results
Traveller rating
181
290
148
69
34
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LanguageEnglish
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181
290
148
69
34
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All reviewswindows restaurantst kildaqueens roadself parkaccor memberroom upgradeaccor hotelsbuffet breakfastchapel streetpool and gymbed was comfortablepublic transportwould stay againtram stopcityconciergefoyer
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1 - 5 of 722 reviews
Reviewed 6 days ago via mobile

Stayed for 4 nights in July for a conference. As other people have said the rooms are very dated but overall the hotel was good. Great service upon checking in! Small gym with mainly cardio/free weights and an indoor pool. Short walk to the nearest...More

Thank Kateinparadise
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 6 days ago

Hello Katie, Thank you for recently staying with us and for providing wonderful feedback, I'll be sharing this with our teams as a perfect way to start the week. Kind regards, David Blaxley Rooms Division Manager

Reviewed 1 week ago via mobile

I had to fly to Melbourne for events and meetings at the request of Indonesian Government representatives and chose this hotel for 2 reasons. Firstly as an Accor Plus member I always try to stay at Accor hotels and this hotel is in a prime...More

Thank Paula M
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 6 days ago

Hello Paula, We would like to say "thank you" for our 5* rating & that we're very pleased that you thoroughly enjoyed your time whilst with us. Looking forward to seeing you again soon! David Blaxley Rooms Division Manager

Reviewed 3 weeks ago via mobile

Stayed for one night with my husband for his birthday weekend and booked a privilege lake view room. Although we had checked in online we still had to wait at least 20 mins in the line at reception which just seemed to take forever. The...More

Thank Peaceandlovee
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 2 weeks ago

Good morning Peaceandlove, Firstly our apologies for your stay and this is certainly not our usual feedback that we receive. We would like to assure you that this is a one off and if you do return to us please contact me directly so I...More

Reviewed 3 weeks ago

We had a lovely time on our overnight stay. Firstly, we were upgraded to an apartment and loved the space and especially the sauna! A real treat! It made us feel special and that's why we have stayed there a number of times already this...More

Review collected in partnership with Accorhotels.com
Thank Diane R
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Good morning Diane, We are so very pleased that you have thoroughly enjoyed your stay with us, we do hope that we'll see you again soon! Kind regards, David Blaxley Rooms Division Manager

Reviewed 3 weeks ago

This hotel needs refurbishing desperately. We had a lake view room, the view was good and the bedding was ok, but the furniture needs to be thrown out. The bathroom needs a complete overhaul. This place is ok for an overnighter, if you are attending...More

Thank Ingrid H
Response from PullmanMercureAP, Guest Relations Manager at Mercure Melbourne Albert ParkResponded 3 weeks ago

Hello Ingrid, Many thanks for recently attending a function with us, throughout the remainder of this year into 2019 we'll be continuing with our refurbishment plans & hope that upon your return you'll notice the difference. Sincerely, David Blaxley Rooms Division Manager

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Hotel Amenities
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$74 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Melbourne
#64 Business Hotel in Melbourne
#97 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$74 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Melbourne
#64 Business Hotel in Melbourne
#97 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms
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Traveller (172)
Room & Suite (162)
Dining (31)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
MeghaChaddah
26 March 2017|
Answer
Response from PullmanMercureAP | Property representative |
Hi MeghaChaddah, If you visit the website for Blue Bird Shuttle you can view the pricing. You can either book through the website or contact out Concierge at the hotel. Kind regards, Mr Llewellyn Wyeth General Manager
0
Votes
MeghaChaddah
23 March 2017|
AnswerShow all 3 answers
Response from PullmanMercureAP | Property representative |
Dear MeghaChaddah, Thank you kindly for your question about Mercure Melbourne Albert Park. I assume you are looking for travel options from Melbourne Airport? If so, there are a various range of options: Taxi... More
1
Vote
716luke
21 December 2016|
AnswerShow all 4 answers
Response from PullmanMercureAP | Property representative |
Dear 716luke, Yes we certainly offer 24 hour room service! Kind regards, Mr Llewellyn Wyeth General Manager
1
Vote
Room Tips
"Lake view would be the best choice."
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"Check room before unpacking"
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"Lakeside view is best"
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"Choose room on upper levels"
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