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Lancemore Crossley St, Melbourne
51 Little Bourke St, Melbourne, Victoria 3000 Australia
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Avg. $258 /night, 10/7 - 10/8
$727
per night
$490
per night
$252
per night
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4.5
#3 of 179 hotels in MelbourneLocation
Cleanliness
Service
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Crossley Street is the pinnacle of Melbournian culture, centrally located between the Paris end of Bourke Street, Theatre District, restaurants such as Gingerboy, Becco and Pellegrinis, and tempting sights and sounds of Chinatown. Designed by award-winning Carr Design Group, Lancemore Crossley St. features five room types for guests to choose from, it’s walls hung with bespoke commissions from emerging artists, and a quintessentially - Melbourne rooftop terrace boasting sparkling city skyline views. Hosting a melting pot of arts, culture, food, and fashion, the hotel nevertheless exudes a quietness through consideration and authenticity. Guests can choose whether to retreat to the exquisite calm the 113 private rooms offer or experience the captivating program of the public spaces.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Coffee shop
Aerobics offsite
Bicycle tours
Children's television networks
Highchairs available
Secured parking
Wifi
Fitness classes
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Bowling offsite
Evening entertainment
Squash offsite
Tennis court offsite
Walking tours
Free shuttle or taxi services
Taxi service
Conference facilities
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Russian, Spanish, Filipino and 6 more
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
612 Restaurants
within 0.5 kilometers
243Reviews2Q+A53Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Detailed Reviews
This is a delightful boutique hotel in a fantastic location. The hotel is modern and spotless, with a theatrical theme throughout to reflect the connection to the surrounding theatre district. It has a lovely small hotel feel. The lobby lounge is the prefect place to enjoy a coffee or drink, and the breakfast choices are delicious. All the staff are extremely helpful and friendly, and go out of their way to make you feel welcome. Thank you to Craig, Catie, James, and all the other staff. Highly recommended.
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Date of stay: May 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 11 Jun 2021
Der Jeff R, Thank very much for your lovely feedback. We are delighted you enjoyed your stay and appreciated the theatrical elements situated throughout the hotel. We are even more delighted our staff had such a positive impact on your stay with us. I will be sure to pass this onto James, Katy and Craig. We look forward to welcoming you back in the near future. Kind Regards, Rylee Handley Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fabulous stay at the property. It is in such a great location, surrounded by some iconic Melbourne restaurants, easy walking distance to shops & theatres as well as some beautiful park areas.
The hotel's style really gives you that quirky laneway feel that's truly 'Melbourne' and the rooms are a great size with very comfy beds. Love the outdoor terrace for a glass of wine.
The staff were all friendly, welcoming and eager to impart their local knowledge.
The hotel's style really gives you that quirky laneway feel that's truly 'Melbourne' and the rooms are a great size with very comfy beds. Love the outdoor terrace for a glass of wine.
The staff were all friendly, welcoming and eager to impart their local knowledge.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 15 Dec 2020
Dear Aimiee, Thank you for staying with us and the kindest review you shared. The team and I appreciate a good time, and love to sharing all the fun things to do for that quintessential, luxurious Melbourne experience. Kind regards Katie Lonard Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This beautiful hotel is right in the heart of Melbourne surrounded by great restaurants and bars! staff were fantastic and felt very welcome from the moment I walked in. Room was spacious and really beautifully designed. I travel quite often for business and pleasure and this is one of the best boutique hotels I've stayed in
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 17 Dec 2020
Dear Tobin, Thank you very much for choosing to stay with and sharing an amazing shout out about your experience. I agree we are a little gem surrounded by amazing restaurants, galleries and sites - we will need to plan another return stay to experience as the city becomes alive a little more. We hope to see you more regularly as you travel for work too. Kind regards Katie Lonard Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a fantastic stay at Lancemore Crossley st. The room was so beautifully presented and had just the right amount of Melbourne flair- location was spectacular ,with all the best restaurants/theatres/bars only a few steps away.
Without a doubt the service we experienced by all staff was the best In the business. Friendly/approachable and so helpful-a credit to all involved.
Do yourself a favour-a drink on the rooftop is a MUST!
Without a doubt the service we experienced by all staff was the best In the business. Friendly/approachable and so helpful-a credit to all involved.
Do yourself a favour-a drink on the rooftop is a MUST!
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 5 Apr 2021
Dear danab193, Thank you for this fantastic review. We are so glad our staff had such a positive impact on your stay. We are also lucky to be in such a great spot in the city, close to all the best restaurants and bars Melbourne has to offer. We look forward to welcoming you again very soon. Kind Regards, Rylee Handley Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has all the qualities that make up Melbourne, Modern, querky styling, great vibe and central to everything thats important in the CBD.
From our arrival we knew this was going to be a unique experience. We were greeted by genuine front lounge staff. Now i use the term lounge as there isnt the usual stale boring front desk. Ill use the term pods. at these pods were probably some of the most friendly faces and warm characters ive come across in my travels around the world. Very genuine without the scripted starchy cheat list welcome. Greeted by the legendary Katy (have to say that as she is Irish, Im Irish too) who quickly checked us in and gave us the run down on everything. We went to our room and dont forget to miss out on the unique elevators.
The room was super clean, modern, fresh and has all the amenenities plus a fully stocked mini bar. The only critique i have is the size and position of the large roof mounted TV in a very strage position.
We had seats booked for Hamilton but before that we were invited to a free (yes free) happy hour in the hotel lobby. Greeted by Jarvis who was excellent and very accommodating. The selection of drinks during the happy hour was great.
Hotel is literally 1 Min from most of the major Theatres, chinatown and some of the best eateries in the CBD.
The next night we had tickets booked for Robbie williams and Jarvis was on the ball again and organised a taxi for us.
On the morning of leaving we decided to check out the breakfast on offer and all i can say it was one of the best value ive come across. Well presented and caters for all likes.
Checking out was seamless and the front staff were like saying goodby to family.
Big shout out to Katy and Jarvis but not leaving out the other staff as they were top shelf.
For value, friendlyness, style, central location do not pass by the oppertunity to organise a stay whether on pleasure or business.
Well done all.
Will be back.
From our arrival we knew this was going to be a unique experience. We were greeted by genuine front lounge staff. Now i use the term lounge as there isnt the usual stale boring front desk. Ill use the term pods. at these pods were probably some of the most friendly faces and warm characters ive come across in my travels around the world. Very genuine without the scripted starchy cheat list welcome. Greeted by the legendary Katy (have to say that as she is Irish, Im Irish too) who quickly checked us in and gave us the run down on everything. We went to our room and dont forget to miss out on the unique elevators.
The room was super clean, modern, fresh and has all the amenenities plus a fully stocked mini bar. The only critique i have is the size and position of the large roof mounted TV in a very strage position.
We had seats booked for Hamilton but before that we were invited to a free (yes free) happy hour in the hotel lobby. Greeted by Jarvis who was excellent and very accommodating. The selection of drinks during the happy hour was great.
Hotel is literally 1 Min from most of the major Theatres, chinatown and some of the best eateries in the CBD.
The next night we had tickets booked for Robbie williams and Jarvis was on the ball again and organised a taxi for us.
On the morning of leaving we decided to check out the breakfast on offer and all i can say it was one of the best value ive come across. Well presented and caters for all likes.
Checking out was seamless and the front staff were like saying goodby to family.
Big shout out to Katy and Jarvis but not leaving out the other staff as they were top shelf.
For value, friendlyness, style, central location do not pass by the oppertunity to organise a stay whether on pleasure or business.
Well done all.
Will be back.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip:Â ask for room upper levels facing Little Bourke Street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalie McNamara, General Manager at Lancemore Crossley St, Melbourne
Responded 6 Sept 2022
Dear Tony, Thank you so much for taking the time to provide your feedback, Katy is absolutley thrilled she was able to have such a significant and positive impact on your stay. We can't wait to welcome you back soon! Warm Regards, Natalie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a stay! I expected it would be a good experience after reading previous reviews, but wow did they exceed my expectations. Flawless from the call a few days before, they seemed genuinely excited to welcome me and my family. Arrival was stress free and the room was well fitted out, some treats for the kids (a god send) keeping them entertained for some time. We had a packed few days and it was so nice to have the staff talk with us at every opportunity, lovely to be welcomed back in every afternoon and night by name and remembering what activity we had done for the day.
Can’t recommend Crossley enough, we won’t stay anywhere else when we are back in Melbourne.
Can’t recommend Crossley enough, we won’t stay anywhere else when we are back in Melbourne.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip:Â Rooftop on level 5. A private space for hotel guests only, get some take away and enjoy it up...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 12 May 2023
Hi Jet11262218364, Thank you for your incredible review. It is great to hear that you enjoyed your time with us. We are appreciative that we now come recommended from you and happy to hear our team were able to make you feel at home! We are excited to welcome you back again soon. Kind Regards, Jarvis Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked at the Lancemore Crossley St based on reviews and we were very pleased with our decision! The hotel is definitely worth it.
The staff are friendly and helpful, always there to answer questions and they are there 24 hours 7 days!
The room was clean, the linen was clean and it smelled so fresh ( not like some hotels where the towels smell like bleach if you know what I mean? Yuck)
The bed had a doona not the traditional bedspread (I know gross) maybe I just don’t go to nice hotels but I have never been to a hotel that had a doona! I was happy!!! The pillows were large and soft, but they have a pillow menu, so if you don’t like soft, you can ask for something else you prefer. And the bed was king size and soooo good!
The room was serviced daily, so we got new soaps towels, minibar, tea, and snacks daily.
Plus there is AppleTV which I thought was a bonus. Not that you spend a lot of time in your room but I happened to get sick so I did spend a bit of time in the room and was glad I could veg out and watch Netflix.
I absolutely recommend!
The staff are friendly and helpful, always there to answer questions and they are there 24 hours 7 days!
The room was clean, the linen was clean and it smelled so fresh ( not like some hotels where the towels smell like bleach if you know what I mean? Yuck)
The bed had a doona not the traditional bedspread (I know gross) maybe I just don’t go to nice hotels but I have never been to a hotel that had a doona! I was happy!!! The pillows were large and soft, but they have a pillow menu, so if you don’t like soft, you can ask for something else you prefer. And the bed was king size and soooo good!
The room was serviced daily, so we got new soaps towels, minibar, tea, and snacks daily.
Plus there is AppleTV which I thought was a bonus. Not that you spend a lot of time in your room but I happened to get sick so I did spend a bit of time in the room and was glad I could veg out and watch Netflix.
I absolutely recommend!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 17 Oct 2022
Hi Cori, Thank you for your incredible review and feedback. We are so glad to hear you loved the hotel and your time with us. Our team put in a lot of effort to make sure every guest has the best possible stay. We are excited to welcome you back again soon. Kind Regards, Nick Gastaldin Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed for three nights in this lovely boutique hotel in Melbourne. Our room on the fifth floor was quiet and tastefully appointed and situated near the beautiful guest only, outdoor rooftop terrace. In the evening, James, the very friendly General Manager, hosted generous, complimentary wine tastings on the terrace featuring wines from the Lindenderry vineyards which are associated with the Lancemore properties. The hotel also provided an optional breakfast menu with a lovely selection of set dishes and delicious buffet. All the staff we came in contact with were particularly courteous, helpful and friendly. This hotel is wonderfully positioned in the theatre district of the city surrounded by many great restaurants and bars. Thoroughly recommended.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 5 Apr 2021
Dear janetwQ7748ET, Thank you for you kind review. We are delighted that you enjoyed your stay and are very glad you were able to attend our Hosted Hour on the terrace. We are so lucky to be surrounded by some of Melbourne's best and sometimes hidden gems when it comes to restaurants and bars and its great to hear you explored our part of the city. The team and I look forward to welcoming you again very soon. Kind Regards Rylee Handley Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Finally a great value for money boutique hotel in a great location in Melbourne CBD that has charm, quirk and personality. The staff are awesome and accommodating. The rooms are first class with quality fixtures and a Bose Bluetooth speaker, Hunter Bathroom products and the comfiest bed and pillows I’ve experienced in a hotel. The rooftop terrace with pit fire was a great little area for pre dinner drink and the hotel is perfectly located in Melbourne’s iconic theatre district and Chinatown with plenty of restaurants close by. As a frequent traveler to Melbourne this is my new go to hotel. Well done Lancemore - it’s the little things and attention to detail that make a huge difference. We will be back soon. Easily 5 stars.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 26 Apr 2021
Dear paulrK2960XF, Thank you for your kind review. We are so happy to hear that we are your new go to hotel for your travels to Melbourne. We are looking forward to welcoming you back soon. Kind regards, Hugo Davies Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
predominately booked this hotel due to its location in the CBD & it didn't disappoint. our room was on the first level & much to our relief we didn't notice noise from traffic / people from outside. check-in was a breeze, our room was available earlier than anticipated, it was quite a small room / bathroom, however the bed + pillows were very comfortable, there were lovely hunter branded bathroom toiletries, plunge coffee & a great selection of teas. no cutlery in the room, so if ordering uber eats make sure you ask restaurant to provide it.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lancemore Crossley St, Guest Services / Front Office at Lancemore Crossley St, Melbourne
Responded 6 Feb 2023
Hi Kiwikaileigh, Thank you for your review and feedback. It is great to read that you enjoyed the hotel, facilities and our team. We take pride in providing the best possible experience for our guests. We do not stock cutlery in the room as a standard, but our friendly team are more than happy to provide you some upon request. We hope to see you again soon. Kind Regards, Nick Gastaldin Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Russell,
Her Majesty's Theatre is 100m from us here at Lancemore Crossley Street.
"Do not stay here. It’s too noisy and not soundproofed. You are better off staying in a traditional hotel where you can escape street noise."Read full review
"Enjoy a free glass of wine between 5-6. 11 inch pizza delivers/ amazing! Try Max on Hardware for great choice of food."Read full review
…
PRICE RANGE
$257 - $382 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Crossley Hotel
LOCATION
AustraliaVictoriaMelbourneCentral Business District / Chinatown
NUMBER OF ROOMS
113
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingLANCEMORE CROSSLEY ST, MELBOURNE | UPDATED 2024 Hotel Reviews & Price Comparison (Australia) - Tripadvisor
Frequently Asked Questions about Lancemore Crossley St, Melbourne
What are some of the property amenities at Lancemore Crossley St, Melbourne?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Lancemore Crossley St, Melbourne?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Lancemore Crossley St, Melbourne?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Lancemore Crossley St, Melbourne?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
Are there opportunities to exercise at Lancemore Crossley St, Melbourne?
Yes, guests have access to fitness classes and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Lancemore Crossley St, Melbourne?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Lancemore Crossley St, Melbourne?
The staff speaks multiple languages, including English, Spanish, Russian, Hindi, Thai, Indonesian, and Vietnamese.
Does Lancemore Crossley St, Melbourne have any great views?
Yes, guests often enjoy the city view available here.
Is Lancemore Crossley St, Melbourne accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.