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Crowne Plaza Melbourne

Traveller (605)
Room & Suite (305)
Storyboard
Overview
Hotel website
1 - 5 Spencer St, Melbourne, Victoria 3008 Australia See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Hotel website
Offers from Crowne Plaza Melbourne
Special Offer:Up to 35% off your stay
Hotel deals
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Reviews (1,717)
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1,637 results
Traveller rating
457
730
313
86
51
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LanguageEnglish
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457
730
313
86
51
Show reviews that mention
All reviews yarra river great location lobby bar a river view room across the bridge exhibition centre tram stop south wharf business hotel valet parking business trip short walk concierge staff pillow menu bit dated free tram spencer street
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1 - 5 of 1,637 reviews
Reviewed 3 days ago via mobile

Odd hotel layout. Rooms have been updated and mine was very comfortable. Waitstaff seemed to have trouble with English during breakfast. Probably could use some refresher classes. Location is in walking distance to the Crown Casino complex right on the river. Good views from all...More

Thank joshuad895
Response from DavidM24835, Manager at Crowne Plaza MelbourneResponded 2 days ago

Dear Joshua, Thank you for your constructive review of the hotel. I'm glad you enjoyed our refurbished rooms and found our location convenient. I appreciate your comments regarding breakfast service and we will work to improve in this area. Thank you again for joining us...More

Hotel's Favourite
Reviewed 15 September 2018

We have enjoyed several stays at Crowne Plaza Melbourne but our most recent one was even better than the others! As well as an excellent location, the hotel is undergoing renovations (apparently one floor at a time) and we were fortunate to score one of...More

Thank Barb C
Response from DavidM24835, General Manager at Crowne Plaza MelbourneResponded 27 September 2018

Dear Barb C, Thank you for your lovely review! To know that this was the best best stay you have had at Crowne Plaza Melbourne is wonderful and I am so pleased that you like our recently refurbished room. We are currently in the planning...More

Reviewed 4 days ago

Booked this room. Price was over $300 for the night which is really on the heavy side of things. But it was a special night so I thought that I would spend a little extra then I normally would. I asked the hotel prior to...More

Thank Travis B
Response from DavidM24835, Manager at Crowne Plaza MelbourneResponded 2 days ago

Dear Travis, Thank you for your kind review. We appreciate you spending your special occasion with us and we are glad it went so well. It was great to hear you were upgraded and our team made sure your occasion was recognised. I am thankful...More

Reviewed 4 days ago via mobile

The service was perfect from checkin to checkout. The room was 100% clean. The location is central to Southbank and Spencer St Station. Noise was an issue during the night from guests returning at all hours. We were there on a Saturday night though. We’ll...More

Thank sherynr
Response from DavidM24835, General Manager at Crowne Plaza MelbourneResponded 2 days ago

Dear Sherynr, Thank you for your kind review. It is great to hear we delivered excellent service and a very clean room for your stay. It is disappointing you were disrupted with some later returning guests and I apologise for this inconvenience. I appreciate your...More

Reviewed 4 days ago

Stayed in late Oct - good hotel; location next to Crowne Casino and Factory Outlet Tram stop just across the road which is convenient to get around the city as well. The rooms were spacious and the toilets were modern. Gym was a little small...More

Thank Santhou
Response from DavidM24835, General Manager at Crowne Plaza MelbourneResponded 2 days ago

Dear Santhou, Thank you for your kind review. I'm glad you enjoyed your stay and our newly refurbished rooms. We agree our location is great and it is fantastic you got to experience this great city from our convenient location. I appreciate your comments on...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$113 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#83 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$113 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#83 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (605)
Room & Suite (305)
Dining (20)
Pool & Beach (16)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Kerri R
18 September 2018|
AnswerShow all 4 answers
Response from Macca_1504 | Reviewed this property |
If your heading to the casino, join the rewards club there and get free parking. A bit of a long way to do it, but it’s an option
0
Votes
Golfnb
15 September 2018|
AnswerShow all 6 answers
Response from Ash_P_82 | Reviewed this property |
I believe level 3. Level 1 is reception, level 2 is the business centre.
1
Vote
lovepooh
17 May 2018|
AnswerShow all 7 answers
Response from Rickie M | Reviewed this property |
5 min walk
0
Votes
Room Tips
"Adjoining rooms are not soundproof"
232kirbys
2 weeks ago
Read review
"Ask for a room with a view - you won't regret it"
607hollyn
4 weeks ago
Read review
"Choose Crowne plaza if you wanna pay for the service you never use"
775jesst
3 Nov 2018
Read review
"Ask for rooms facing Yarra River."
maneeshchugh
2 Oct 2018
Read review
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