Southern Cross Serviced Apartments
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Southern Cross Serviced Apartments

200 Spencer St, Melbourne, Victoria 3000 Australia
Cushions in lounge
Traveller (45)
Room & Suite (22)
Dining (1)

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About

3.0
#100 of 123 apartments in Melbourne
4.9 of 5 bubbles
Location
3.1 of 5 bubbles
Cleanliness
3.1 of 5 bubbles
Service
3.3 of 5 bubbles
Value
Southern Cross Serviced Apartments is 547 yards from Etihad Stadium, close to Docklands, Crown Casino, Melbourne Exhibition Centre and Queen Victory Market. Public transport is just at doorstep. Free WiFi is provided and private parking is available on site. Facility inlcude fully equipped kitchen, washing machine and dryer, gym and swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Shuttle bus service
BBQ facilities
Non-smoking hotel
Clothes dryer
Paid private parking on-site
Parking
Wifi
Indoor pool
Sauna
Shared kitchen
Shops
Washing machine
Room features
Soundproof rooms
Air conditioning
Desk
Seating area
Sofa
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Chinese

Location

200 Spencer St, Melbourne, Victoria 3000 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Melbourne Airport
Essendon Airport
10.1 km
See all flights
57Reviews5Q+A18Room tips

Reviews
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Detailed Reviews
Jeffry b wrote a review Mar 2020
Essendon, Australia
3.0 of 5 bubbles
I was at 200 Spencer Street Melbourne last night for a function. One of the apartment owners explained that the serviced apartments are a private arrangement that is not sanctioned by other unit owners. The quality of the units is variable. The swimming pool is private, it is pleasant if you can obtain a key to get in. The location of the apartments is convenient , just across the road from Southern Cross Station. The Skybus to the airports leaves from the station.
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Date of stay: March 2020
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Get an apartment away from Spencer St
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffry b wrote a review Nov 2020
Essendon, Australia
4.0 of 5 bubbles
Southern Cross Serviced Apartments are centrally located at 200 Spencer St, directly opposite Southern Cross Railway Station. Southern Cross Station is the departure point for interstate and regional railway services. It is also the point of departure for the SkyBus, which goes to Tullamarine Airport. The apartments are passable, but travellers should take care with the elevators, they can be tricky.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jobaro149 wrote a review Jul 2019
Melbourne, Australia
4.0 of 5 bubbles
Fantastic communication from the owners. The location was perfect - easy access to public transport, Marvel Stadium & general shops. The room was clean and had the most incredible view that took in part of the bay right around to the western suburbs.
Only negatives was the noise from the street below at night & they should probably finish installing the fire alarm & sprinkler in the room, instead of leaving it connected & hanging.
The price was very fair. We would stay again.
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca S wrote a review Jul 2021
Sydney, Australia
+1
1.0 of 5 bubbles
Stayed here in the most filthy and unsafe of apartments.

We spent the first several hours trying to sanitise soiled surfaces, door knobs etc. The white towels were actually covered in the muddy hand prints of some service men who had been installing an air conditioner prior to our arrival. Much of the bed linen had clearly been unwashed between guests (soiled and creased pillow and doona covers etc).

Many of the ceiling lights didn't work and the power point in the kitchen was clearly unsafe to use. Light fixtures and fire sprinklers were in obvious disrepair. The walls were scuffed and the verandahs deeply covered in ancient grime and bird droppings and even a discarded cigarette lighter.
The showers were in need of a proper clean and one of bathroom sinks didn't drain water properly. The fridge was also very dirty and the dishwasher had become jammed as a dishwashing tablet had been inserted into part of the door where tablets were never meant to go.....

The upholstered furnishings were soiled and water marked. Soft furnishings such as the cushions were actually frayed.

The icing on the cake was the main bed collapsing that night....

We only stayed two out of the nine nights we were booked in. This was due to potential border closures and our need to return to NSW. We couldn't have stayed any longer anyway as the apartment was simply too dirty.

The beautiful looking apartment that featured on the Airbnb site did not match the reality. Sadly, I couldn't leave feedback there as there is a two week deadline for reviews that I wasn't aware of.

We only received an 'Oh dear, we will try and improve our cleaning procedures' response to our comments on the filth.
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Date of stay: May 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Avoid the place at all costs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alison S wrote a review Mar 2020
Carlton, Australia
5.0 of 5 bubbles
We booked late and even though reception was closed they reopened for us. Clean, large apartments, excellent on site parking and staff were wonderful. Highly recommend this place, central and convenient.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keitheeeeee wrote a review Mar 2024
Canberra, Australia
+1
1.0 of 5 bubbles
This place is disgusting, I booked through booking.com, and it does not look anything like the pictures on their website. No customer service! The furniture is old and decrepit, and very uncomfortable, the TV didn’t work, and it was in a completely different building that we were told we were going to be in. Should be closed down!
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Date of stay: January 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Don’t stay here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George wrote a review May 2017
Taipei, Taiwan
1.0 of 5 bubbles
Roaches! Roaches! Roaches!

Late check-in at 11:30pm due to late flight. Open the door and was greeted by several roaches running around in the kitchen!

Hotel all booked so cannot change room. Kids were dead tired so going to another hotel at midnight isn't an option. Forced to spend the night and they charged me for a roach-infested room at 65% of the full price!

Book an airbnb the following day and was told I should report this to the health department of Australia...
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Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Janemaria_11 wrote a review Feb 2019
Melbourne, Australia
2.0 of 5 bubbles
I note that the these apartments are still being listed as available to book. They are not available at this point as there was a fire in this building prompting a entire evacuation. Réoccupation orders have not yet been issued. That may happen for some levels & apartments in the building but not all.
You would be wise to check this before booking or arriving.
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve_HKSAR wrote a review Jan 2018
Hong Kong, China
5.0 of 5 bubbles
Stayed six consecutive nights with my family of 4 and loved the assigned apartment very much. Location is just across the transportation hub of the city, so easy to move around for tour, shopping and fine dining. However, we made full use of the standard kitchen facilities and prepared full breakfast plus delicious dinner throughout our trip. Ready made dishes from Woolworth Metro (supermarket) or fresh steak/vegetables/fruits...from Coles (supermarket) was available just across the street within five minute walk. Selp help laundry was also available in the bathroom too. Surprisingly, we were able to watch the 2018 Melbourne Fireworks from our balcony at midnight ! Yet the cons was that you needed a local cell phone to contact the agent for fetching the apartment key; no on site staff to assist you; do daily basic home cleaning and clear the rubbish bin by yourself..... But you could just leave the key in their secured mail box downstairs and go (no check out procedures needed).
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Date of stay: January 2018
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Choose a deluxe apartment if you need more bathrooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominique R wrote a review Dec 2019
2.0 of 5 bubbles
We booked this hotel through Hotel.com a month before our stay. Two nights in the city to enjoy the Christmas festivities. The two bedroom apartment was good for a family of three (2 bathrooms, enough space for a toddler to wander about). Its close to the train station and tram stops were very convenient. We were extremely disappointed though. Our key pass did not give us access to the level of the swimming pool and the gym. My four year old was devastated and so was us for not having access to the gym. Upon booking, there were photos of the two facilities. I inquired and I was informed that they were for the residents only. HUGE disappointment, we wish that we knew about thing and we would have booked somewhere else.
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Quiet though it was very close to the station. Well equipped kitchen. Two bathrooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from jobaro149
Melbourne, Australia13 contributions21 helpful votes
Sorry, but we didn’t use it. We were holidaying & didn’t have visitors. There’s a concierge in the foyer who could probably give visitors access to the elevator.
Nicki asked a question Jul 2018
Hastings, New Zealand21 contributions3 helpful votes
Hi, Is the indoor pool heated in October? And is the carparking onsite?
Answer from Olive K
Hong Kong, China
Hi, we need to drop our luggage around 11:00 is it possible?
Melbourne, Australia
Dear Doreen, Thank you for your enquiry. We can arrange late check in for you. Further instruction will be sent you two days before your arrival. We look forward to your visit. Cheers Southern Cross Serviced Apartments
Melbourne, Australia
Dear Karen, Thank you for your enquiry. There are windows for both bedrooms in our two bedroom apartments. Please feel free to contact for any other questions. Cheers Allen Southern Cross Serviced Apartments
Olive K asked a question Oct 2018
Hong Kong, China
Hi, we need to drop our luggage around 11:00 is it possible?
Keitheeeeee wrote a tip Mar 2024
Canberra, Australia2 contributions
1.0 of 5 bubbles
"Don’t stay here!"
Read full review
Rebecca S wrote a tip Jul 2021
Sydney, Australia28 contributions6 helpful votes
1.0 of 5 bubbles
"Avoid the place at all costs"
Read full review
Jeffry b wrote a tip Mar 2020
Essendon, Australia13,419 contributions3,703 helpful votes
3.0 of 5 bubbles
"Get an apartment away from Spencer St"
Read full review
Dominique R wrote a tip Dec 2019
4 contributions3 helpful votes
2.0 of 5 bubbles
"Quiet though it was very close to the station. Well equipped kitchen. Two bathrooms."
Read full review
Tapaze wrote a tip Jul 2019
Capel Sound, Australia1 contribution1 helpful vote
1.0 of 5 bubbles
"Go somewhere else"
Read full review
Not the right property for you?
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PRICE RANGE
$191 - $314 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
15
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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SOUTHERN CROSS SERVICED APARTMENTS - Apartment Reviews & Price Comparison (Melbourne, Australia) - Tripadvisor

Frequently Asked Questions about Southern Cross Serviced Apartments
Which popular attractions are close to Southern Cross Serviced Apartments?
Nearby attractions include Viri VR (0.5 km), Collins Street (0.4 km), and Marvel Stadium (0.4 km).
What are some of the property amenities at Southern Cross Serviced Apartments?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Southern Cross Serviced Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Southern Cross Serviced Apartments?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Southern Cross Serviced Apartments?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Southern Cross Serviced Apartments?
Conveniently located restaurants include Foglia di Fico, Sud Food and Wine, and Higher Ground.
Are there opportunities to exercise at Southern Cross Serviced Apartments?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Southern Cross Serviced Apartments located near the city centre?
Yes, it is 0.5 km away from the centre of Melbourne.
Are any cleaning services offered at Southern Cross Serviced Apartments?
Yes, a clothes dryer and a washing machine are offered to guests.
Which languages are spoken by the staff at Southern Cross Serviced Apartments?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Southern Cross Serviced Apartments?
Many travellers enjoy visiting St. Patrick's Cathedral (2.2 km), Parliament House of Victoria (1.9 km), and St Paul's Cathedral (1.3 km).
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