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Mercure Grosvenor Hotel

Traveller (290)
Room & Suite (163)
Dining (15)

About

Location
Cleanliness
Service
Value
Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and FREE Wi-Fi internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking and internet available
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Property amenities
Restaurant
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
2,495Reviews
333Photos
15Q+A
100Room tips
Traveller rating
  • 230
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  • 402
  • 270
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Popular mentions
This is a very well located hotel for the Convention Centre and the middle of the city. My room was comfortable, clean and quite adequate. The bathroom was very small and difficult to move around in. Service was good and the staff were friendly and well trained. The breakfast
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Response from Mercure_Adelaide, Praj - Assistant Front office Manager at Mercure Grosvenor Hotel
Responded 4 days ago
Dear Melb22, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please accept my sincere apologies for the inconvenience caused during breakfast. Unfortunately, we have limited parking space available in the hotel's basement and therefore, we have a contract with the car-park down the road so our guests can still avail the parking facility at $20 per night with multiple entry/ exits. Please accept my sincere apologies for the inconvenience it may have caused. I completely agree with you about the location of the hotel being great; close by to everything. Thank you for sharing your comments and I hope we have the chance to welcome you back Sincerely, Praj Assistant Front Office Manager
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This hotel is a moderate hotel and it is one that is OK for one night or two. It was January so it was summer in Australia and it was hot. The air conditioning has trouble keeping up in high temps but to the hotels credit they did put two standing fans in our room without us
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Response from Mercure_Adelaide, Praj - Assistant Front Office Manager at Mercure Grosvenor Hotel
Responded 4 days ago
Dear ri0grande, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an comfortable stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I completely agree with you about the location of the hotel being great; close by to everything and pick-up point for the Kangaroo Island tour. I hope you enjoyed your KI trip. I do apologise for the air-con having trouble keeping up with the heatwave in Adelaide however it does give me a satisfaction that the staff had the fans going without you asking. Thank you for sharing your comments and I hope we have the chance to welcome you back Sincerely, Praj Assistant Front Office Manager
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A perfectly reasonable hotel in a very handy location. The room was comfortable and reasonably equipped, but with no view (other than 2m from a wall). Staff were polite and efficient. We did not eat there.
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Response from Mercure_Adelaide, Praj - Assistant Front Office Manager at Mercure Grosvenor Hotel
Responded 4 days ago
Dear terry D, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I completely agree with you about the location of the hotel being great; close by to everything. Thank you for sharing your comments and I hope we have the chance to welcome you back Sincerely, Praj Assistant Front Office Manager
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Stayed at hotel on two different occasions. Each stay was quite pleasant We found rooms to be clean and tidy. Staff were courteous and helpful, especially on our second stay. Room was quite with very little outside noise Great location, trams run outside of hotel and the
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Response from Mercure_Adelaide, Praj - Assistant Front Office Manager at Mercure Grosvenor Hotel
Responded 4 days ago
Dear Earwe, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I completely agree with you about the location of the hotel being great; close by to everything. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Praj Assistant Front Office Manager
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Nice enough hotel for the price, even on an Adelaide 500 weekend. Hotel is well located and staff are attentive enough, rooms are clean and serviceable. Hotel is a little dated and showing it’s age, and it’s not overly friendly to get around inside... lots of stairs and only two
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Response from Mercure_Adelaide, Praj - Assistant Front Office Manager at Mercure Grosvenor Hotel
Responded 4 days ago
Dear Adam O, We very much appreciate your comments regarding your stay at the Mercure Grosvenor Hotel Adelaide. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I completely agree with you about the location of the hotel being great; close by to everything. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Praj Assistant Front Office Manager
Read more
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객실 좋음
This is the big pillar in the middle of the room
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12345633
Do rooms have fridge in it?
Yes they do.
0 votes
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Do any of your rooms have bath tubs/spa baths?
I had one with just a shower.
0 votes
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Are all rooms air conditioned?
Yes, all rooms are air conditioned.
0 votes
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How do I get the bus from the airport to the hotel?
walk a few hundred meters to James Schofield Drive stop 9b get the J1 towards City Stop at G3 Grenfell Street walk about 500 meters to north terrace. Or get an Uber for around $15-$20
1 vote
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123
"Terrace view room would be preferred."
"Inspect it first!"
"Pay for a Prestige room if you really have to stay here."
"The service is fantastic from the front counter to the maids that did our room service and having brekkie."
"Ask for a room with a "clear" window"
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12345620
PRICE RANGE
US$77 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor grosvenor hotel
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
181
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