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Silkari Lagoons Port Douglas
2 Langley Road, Port Douglas, Queensland 4877 Australia
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Avg. $240 /night, 11/15 - 11/16
$249
per night
$228
per night
$206
per night
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4.0
#13 of 37 hotels in Port DouglasLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Silkari Lagoons Port Douglas stands among the best and most affordable Port Douglas hotels, combining spacious light filled family-friendly rooms with pool access or spas. Relax in our plunge pool rooms or our amazing rooms overlooking the six lagoon style pools.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Bicycle rental
Canoeing offsite
Kids stay free
Airport transportation
Car park
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Complimentary tea
Outdoor dining area
Vending machine
Shuttle bus service
Taxi service
Massage
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Air conditioning
Additional bathroom
Dining area
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Lagoon View
Languages Spoken
English
Location
2 Langley Road, Port Douglas, Queensland 4877 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Cairns Airport
50.5 km•
See all flights
Car Hire
10 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
1,522Reviews25Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
+1
This is my second stay here at Silkari great location close to centre of Port Douglas and a short walk to 4 mile beach, access to 6 lagoon style pools to choose from which were very clean, spotless bbq facilities and sun lounges. We had two seperate bookings and the staff were very accommodating and made sure our rooms were next door to each other (83 & 84).
Jason was quick to respond one night when the fridge in one of our rooms kept switching off, it was fixed the very next day.
Will definitely be returning again hopefully in the not so distance future.
Jason was quick to respond one night when the fridge in one of our rooms kept switching off, it was fixed the very next day.
Will definitely be returning again hopefully in the not so distance future.
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 28 Mar 2021
Dear lorellet2017, Thank you for your wonderful review of the Hotel. I am delighted that you all enjoyed your stay. The staff at the Hotel will be pleased to read your comments. They work very hard to ensure our guests are comfortable. We would very much look forward to welcoming you back. Jason Cook National Sales Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a plunge 2 bedroom unit for our 3night stay in Port Douglas. There were 3 adults and one child. The room was huge and allowed us to all have our own space. The plunge pool was well maintained and had it have been a little warmer would've been used often! The unit also had a spa bath that we used daily.
The spa was missing a plug and after a call to reception we had a new one delivered within 10 minutes.
The room was so well priced compared to units in town. We came with a large group for a wedding and paid less than most guests in town with small rooms. We had a car hired so we're able to travel around easily and were able to park the car at the unit without any extra fees.
I would highly reccomend Silkari lagoons to families and couples wanting a lovely getaway!
The spa was missing a plug and after a call to reception we had a new one delivered within 10 minutes.
The room was so well priced compared to units in town. We came with a large group for a wedding and paid less than most guests in town with small rooms. We had a car hired so we're able to travel around easily and were able to park the car at the unit without any extra fees.
I would highly reccomend Silkari lagoons to families and couples wanting a lovely getaway!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 19 Jul 2021
Hi Q1585AQamys, Thankyou for your 5 star review of the Hotel. I am delighted to read that you enjoyed the Resort and our very spacious rooms. The team at the Hotel work hard to deliver exceptional service. We look forward to welcoming you back to the Hotel. Kind Regards Jason Cook National Sales Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family stayed here for six nights in the school holidays and were instantly impressed. We had never been to FNQ before and management checked us in quickly and were really helpful. We even got an upgrade to a 3 bedroom apartment! They also offered us lots of advice for places to eat and visit.
The apartment itself was huge - kids had a double and a king sized bed to themselves, plus their own bathroom. We had an outdoor spa bath which overlooked one of the resort’s six huge pools, which were heated to a good temperature. Beds were all very comfortable and kitchen was fully equipped, along with lots of Foxtel channels to choose from. Down at the pool area there was a massive bbq kitchen you could use as well, which we took advantage of a couple of times.
I honestly can not fault this resort - it’s in a great location, is really quiet, and is within 5 mins walk to Four Mile Beach. We didn’t want to leave! We will be back, Silkari is amazing!
The apartment itself was huge - kids had a double and a king sized bed to themselves, plus their own bathroom. We had an outdoor spa bath which overlooked one of the resort’s six huge pools, which were heated to a good temperature. Beds were all very comfortable and kitchen was fully equipped, along with lots of Foxtel channels to choose from. Down at the pool area there was a massive bbq kitchen you could use as well, which we took advantage of a couple of times.
I honestly can not fault this resort - it’s in a great location, is really quiet, and is within 5 mins walk to Four Mile Beach. We didn’t want to leave! We will be back, Silkari is amazing!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 13 Dec 2020
Dear stacytoby, Thank you for the wonderful review of our stunning hotel. We are delighted that you and your family enjoyed your stay and were upgraded into a larger room. The BBQ area is a wonderful way to dine outside by the pools. We look forward to welcoming you back to the Hotel. Regards Jason Cook National Sales Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really glad I decided to opt for the 68 sqm room for our stay, as opposed to the 22sqm. It was lovely and spacious for the two of us (had a double bed each). Very comfy beds. The reception and cleaning staff were friendly and helpful (lent us a salt shaker and supplied extra cleaning sachets and rubbish bags promptly when asked). We liked the location as we were directly opposite from St Crispins Cafe, which has delicious food in a very picturesque setting, and the shuttle/taxi van service is only $5-6 dollars into town or we could walk 45 mins along the beach instead. Very relaxing holiday destination.
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Date of stay: April 2021
Rooms
Service
Sleep Quality
Room Tip:Â If you want direct access into the pools, choose a downstairs room, otherwise upstairs is not a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 13 Apr 2021
Dear rebeccacQ1809NL, Thank you for your 5 star review. I am delighted to read that you enjoyed your stay with the Hotel. We would look forward to welcoming you back. Regards Jason Cook National Sales Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you to Silkari Lagoons for a memorable stay! We were lucky enough to stay in a one bedroom exclusive plunge pool apartment. The apartment was spacious with a nice kitchen & we were impressed that we had an inside living room as well as an outside sitting area with a table & chairs plus a large courtyard with a couple of lounges & a plunge pool. The bedroom was a good size with a comfy king bed & we appreciated the clothes hangers. The bathroom was very clean with a walk in shower.
The staff at reception were very helpful & gave us tips on where to eat etc.
We would definitely stay here again & recommend to others.
The staff at reception were very helpful & gave us tips on where to eat etc.
We would definitely stay here again & recommend to others.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 13 Dec 2020
Dear Daniellecraig2013, We are delighted you had a memorable stay at our stunning resort. The Exclusive Plunge Pool Apartments are perfect for those looking for a little added extra privacy. They are my personal favourite rooms as well. We look forward to welcoming you back to the Hotel. Regards Jason Cook National Sales Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Booked in for a six day stay. More than pleased with our accomodation. We booked a apartment with plunge pool. Large bedroom with adjoining room with couch, that could be converted to a bed. The bedroom had sliding door for privacy if used as another bedroom. Washer and dryer tucked away in a double door cupboard. Appliances were super quiet when in use.
Kitchen with two hot plate stove, and microwave. Toaster, kettle, sandwich press, plus plenty of pots and pans. Large living room combined with dinning area. Outside courtyard with couch, table and chairs. The apartment has three split system air conditions. 1 in living area, 1 in bedroom, and other in room adjoining bedroom. Plus there are ceiling fans.
As no one was booked in room next to us, management left door unlocked to sauna for us to use.
The only downside, and this is my personal opinion, and does not reflect as a major negative towards our stay!
Parking is limited, and tight. Be aware to use exhaust fan over stove. Could, or can be expensive if fire brigade is involved. Anything from $1500 to 2000 plus. As some guests would have found out when alarm went off and two fire trucks turned up.
The plunge pool only has one step for entry and exit. Plus the hand rail has a bad design and placement. Not to good for people with knee issues! Plus, with wet hands, it is a struggle to get out of the pool.
If one does not feel like cooking breakfast in the morning, one can go next door with voucher and enjoy a pleasant breakfast there.
Kitchen with two hot plate stove, and microwave. Toaster, kettle, sandwich press, plus plenty of pots and pans. Large living room combined with dinning area. Outside courtyard with couch, table and chairs. The apartment has three split system air conditions. 1 in living area, 1 in bedroom, and other in room adjoining bedroom. Plus there are ceiling fans.
As no one was booked in room next to us, management left door unlocked to sauna for us to use.
The only downside, and this is my personal opinion, and does not reflect as a major negative towards our stay!
Parking is limited, and tight. Be aware to use exhaust fan over stove. Could, or can be expensive if fire brigade is involved. Anything from $1500 to 2000 plus. As some guests would have found out when alarm went off and two fire trucks turned up.
The plunge pool only has one step for entry and exit. Plus the hand rail has a bad design and placement. Not to good for people with knee issues! Plus, with wet hands, it is a struggle to get out of the pool.
If one does not feel like cooking breakfast in the morning, one can go next door with voucher and enjoy a pleasant breakfast there.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Harris, Sales at Silkari Lagoons Port Douglas
Responded 29 Jun 2020
Dear Ralphbart, Thank you for your review of Silkari Lagoons Port Douglas. We are so glad you had an amazing stay with us. Thank you also for your feedback on the other issues. We think our Plunge Pool rooms are just amazing and offers guests their own privacy - your home away from home. We would love to welcome you back again when you are next in Port Douglas. Silkari Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The apartments are out of town but this was no concern as we had a hire car (We booked the accommodation and car in November 2020). Our room was a good size and comfortable, great king sized bed too. It is great having direct pool access, table and chairs and pool lounges on your own veranda. The apartments lack some atmosphere as there is no bar or restaurant so no holiday vibe either. The property was understaffed like most places in PD, so it will be up to you to go back and forwards to reception to get more toiletries, toilet paper, tea and coffee. The reception staff were helpful and friendly. We enjoyed our 5 night stay and would stay again. We realised that they room would only be cleaned each 7 days but I would pay more to have the room cleaned every 3 days or so.
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Date of stay: May 2021
Room Tip:Â Book a swim out room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 9 Jun 2021
Hi travelwithlisa, Thank you for your 4 star review of the Hotel. I am pleased to read that you enjoyed the swim-out rooms with direct access to the pool and found the rooms comfortable. As Silkari Lagoons Port Douglas is a self catered resort with mostly apartment style accommodation, there are no food and beverage facilities on site. The hotel is very close to the supermarket (and bottle shop) and other local restaurants and cafes, where you can "live like local". As the Resort is self catered we clean our rooms on the 8th day of your stay and we provide enough in-room supplies for the first few nights of your stay. As you mention, additional supplies are available at reception. This is reflected in the pricing to ensure we continue to offer great value accommodation in Port Douglas. I am delighted to read that you found the Silkari Staff helpful and friendly and I will pass this on to the team. We would look forward to welcoming you back to the Resort. Kind Regards Jason Cook National Sales Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Had 10 nights in a One Bedroom Lagoon Swim-out Apartment. We loved it, great to step outside and straight into the pool with the convenience of a fully equipped kitchen and laundry within and car park on site. The location was quiet and peaceful. We didn’t have a lot of dealings with the staff but what we did was great and always friendly. Check in and out was easy and no issues. Love the ceiling fans and A/C throughout the apartment. Bed was comfortable and shower pressure excellent. We had a car so was easy to get into the main parts of PD but may be an issue if you don’t have one due to its location. The apartment could do with a coat of paint and we had to clean the kitchen utensils etc. before use but overall we were really happy with our stay and would recommend to other.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip:Â Some distance from centre of Port Douglas so would recommend having a car to get around.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 19 Sept 2021
Hi Paul M, Thank you for your wonderful 5 star review of the Hotel. I am pleased to read that you enjoyed your stay and all the facilities the One Bedroom Lagoon Swim-Out Apartment has to offer. The in-room kitchen and laundry are ideal for an extended stay like yours. The Swim-out rooms and apartments are my favourite also. We would look forward to welcoming you back. Kind Regards Jason Cook National Sales Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Silkari Lagoons is one of the premier resorts in Port Douglas. We recently stayed there for a week which allowed us to fully enjoy everything the resort had to offer. The staff were very welcoming and were willing to assist with any problems. One of the doors in the room seemed to be stuck and rusted, and when we rang reception we were told maintenance isn't in until tomorrow but this didn't stop reception from coming down and having look to see if the door could be fixed.
We had a room with swim out pool access, which I believe is a must as it allows quick and easy access to the pool, without leaving the comfort of the room. As for the room itself it was very spacious and did not real cramped once during the entire stay. Would highly recommend Silkari Lagoons
We had a room with swim out pool access, which I believe is a must as it allows quick and easy access to the pool, without leaving the comfort of the room. As for the room itself it was very spacious and did not real cramped once during the entire stay. Would highly recommend Silkari Lagoons
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Date of stay: January 2020
Value
Location
Service
Room Tip:Â Right-hand side pools are heated
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilkariHotels, Director of Sales at Silkari Lagoons Port Douglas
Responded 3 Feb 2020
Dear Brayden_Cotela18, Thankyou for your wonderful feedback on Silkari Lagoons Port Douglas and we are so glad to read you had a wonderful stay with us. We certainly pride ourselves on our great service and attention to detail. We would love to welcome you back again soon. Silkari Lagoons Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Rude staff, unhelpful, no tea, milk sugar for a 10 pm arrival Staff openly argue with customers. It is out of town so if you havent been ripped off by the car hire places in cairns then prepare to constantly bus it in. Don’t try and do your laundry because the cleaners have priority over the washing machines and we were rudely told to go in to town and find a laundromat even thought the sign says guest laundry. We were told to holiday on North Queensland but North Queensland is not prepared for any holiday makers. Understaffed due to a heavy reliance on transient workers. Overpriced. A poorly run resort.
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Cook, Sales at Silkari Lagoons Port Douglas
Responded 3 May 2021
Dear GlobeTrotting272946, I am very disappointed to read your review of the Hotel. Your experience at the Hotel is not the usual standard of the Hotel and is certainly something we will review internally. As you mention the Hotel is out of town, which naturally has its benefits of being in a quieter location. The bus shuttle service is very efficient and very inexpensive. I am very sorry that this was not clear at the time of booking. The guest laundry is certainly there for the guests and this is something we will review with the Housekeeping team. I would be happy to discuss this further should you choose. Kind Regards Jason Cook National Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry, I am not aware of any such shops within walking distance. Perhaps you could ring Silkari Lagoons reception and they may be able to help.
Not clear when I was there.
…
PRICE RANGE
$139 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oaks lagoons port douglas, oaks lagoons hotel port douglas
FORMERLY KNOWN AS
Oaks Lagoon
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
127
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Silkari Lagoons Port Douglas
Which popular attractions are close to Silkari Lagoons Port Douglas?
Nearby attractions include Wildlife Habitat Port Douglas (1.1 km), Mirage Country Club (1.2 km), and Bruno Reidwig Park (0.3 km).
What are some of the property amenities at Silkari Lagoons Port Douglas?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Silkari Lagoons Port Douglas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Silkari Lagoons Port Douglas?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Silkari Lagoons Port Douglas?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Silkari Lagoons Port Douglas?
Conveniently located restaurants include St. Crispins Cafe & Events, Tree Bar and Grill, and SAN-TI @ Niramaya Villas & Spa.
Are there opportunities to exercise at Silkari Lagoons Port Douglas?
Yes, guests have access to a pool during their stay.
Does Silkari Lagoons Port Douglas have airport transportation?
Yes, Silkari Lagoons Port Douglas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Silkari Lagoons Port Douglas?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Silkari Lagoons Port Douglas?
Many travellers enjoy visiting St David's Anglican Church Mossman (11.7 km).
Does Silkari Lagoons Port Douglas have any great views?
Yes, guests often enjoy the lagoon view available here.