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Sheraton Grand Mirage Resort, Port Douglas

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Traveller (623)
Room & Suite (109)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The only beachfront property on famous Four Mile Beach, Sheraton Grand Mirage Resort Port Douglas is an iconic piece of paradise in Tropical North Queensland. Situated between two World Heritage wonders, Great Barrier Reef and Daintree Rainforest, it denotes a treasured tropical getaway. Awarded the Best Refurbished Accommodation for 2017 by Queensland Hotels Association, the Resort boasts five-star guest rooms, suites and villas offering captivating views of the lagoon pools and tropical gardens, and features 2 hectares of swimmable lagoon pools, an 18-hole golf course and private poolside cabanas. Starwood Preferred Guest ® Members may receive special accommodation and dining discounts when booking direct.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Shuttle Bus Service
Bar/Lounge
Wheelchair Access
Pool
Airport Transportation
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Golf Course
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Lagoon View
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Lower Rates!
Hotel deals
Reviews (755)
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726 results
Traveller rating
367
205
88
33
33
Traveller type
Time of year
LanguageEnglish
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367
205
88
33
33
Show reviews that mention
All reviews seafood buffet feast restaurant lagoon room pool bar in room dining duty manager direct access main restaurant salt water shuttle service main pool four mile beach shuttle bus the great barrier reef tennis courts school holidays we loved our stay
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1 - 5 of 726 reviews
Reviewed 2 days ago

The hotel was stunning, the room was large and modern, the bed was amazingly comfy Plenty of free parking, the staff were all very lovely. They made small error with our checkin and they really made up for this - they went above and beyond...More

Date of stay: December 2018
Thank Hpulja
Hotel's Favourite
Reviewed 3 weeks ago via mobile

We had a standard room, but it was the nicest room we had ever stayed in. There was champagne waiting for us When we got to the hotel room, huge room which was very clean and the pool area was lovely. We checked in very...More

Date of stay: November 2018
1  Thank Elana C
Reviewed 2 days ago via mobile

Perfect spot to sit around the many pools on a sun lounge shaded by an umbrella. Pools are child friendly as well as having various depths for adults. Beautiful gardens and surrounds. Excellent accomodation clean large rooms all with a view. A large buffet breakfast...More

Date of stay: December 2018
Thank 376vickif
Reviewed 4 days ago via mobile

Expect to pay top dollar for your room and then get ready to pay extra for absolutely EVERYTHING! Want to sit beside the pool on a lounge chair that will be $50 per day, transfers into town $5pp each way, even coffee at breakfast costs...More

Date of stay: December 2018
1  Thank Alexandra V
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded 4 days ago

Dear Alexandra V Thank you for sharing your detailed feedback regarding your stay. Thank you for detailing areas where your expectations were not exceeded and will share your comments with the relevant department heads to follow up on your points raised. Should you choose to...More

Reviewed 5 days ago

We have travelled since 7.30am to get here ((now 9.30pm) to be confronted by a kids dance comp outside our room with loud DOOF DOOF music running to 10-11pm...we have a child that needs to sleep and this is not helping...yes we could changed room...More

Date of stay: December 2018
1  Thank N6707EEinfo
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Questions & Answers
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Tour26064511395
2 December 2018|
AnswerShow all 3 answers
Response from renatag78 | Reviewed this property |
Many of the ground floor apartments have balconies, a lot of them with direct pool access. There is a number of other suites on all levels, that have large covered balconies which you can enjoy regardless of weather.
0
Votes
MsBozone
9 November 2018|
AnswerShow all 3 answers
Response from Steve M | Property representative |
Dear MsBozone, Thanks for reaching out. Our standard voltage system is 230V 50Hz here in Australia. Should you wish to use an appliance that is 110/120 US voltage, you will need to bring a step down transformer to... More
0
Votes
trixi28
11 October 2018|
AnswerShow all 2 answers
Response from Steve M | Property representative |
Hi trixi28, We have a fantastic spa that is not on site here at the Resort but at Niramaya of which we provide a door-to-door service for. They collect you from our lobby with and deliver you to their beautiful location and... More
0
Votes
Room Tips
"I wish I got a pool access room"
Hpulja
2 days ago
Read review
"Ask for a room with pool access not pool view"
N6707EEinfo
5 days ago
Read review
"The villas closest to the buffet restaurant are numbered in the low 100's on the North wing on the golf..."
jamalrolls
2 weeks ago
Read review
"The lagoon rooms look good but anyone swimming past can see directly into the room."
chrise727
7 Nov 2018
Read review
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PRICE RANGE
US$192 - US$462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton mirage port douglas hotel port douglassheraton port douglasport douglas sheraton
FORMERLY KNOWN AS
Sheraton Mirage Port Douglas Resort
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
295
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