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Pullman Cairns International

Traveller (907)
Room & Suite (375)
Pool & Beach (87)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Mountain View
HOTEL CLASS
2,513Reviews
1,205Photos
37Q+A
100Room tips
Traveller rating
  • 1,107
  • 920
  • 345
  • 91
  • 50
Time of year
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Popular mentions
We had pre notified the hotel of our arrival time We arrived at 10.45, no doorman, no porter, and the Pullman is 5 star, whats up we thought, we drag our bags into reception I am tired need help walking and suffer from two lots of cancer. still no help with our bags We
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The Pullman Cairns International is probably one of the fanciest hotels I have stayed in. I stayed there by default as friends from overseas were booked in then... What a beautiful hotel. Rooms are spacious and clean with lovely views. Staff went over and beyond will helping me
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Response from Janelle W, Guest Relations Manager at Pullman Cairns International
Responded 2 days ago
Dear LaurelC, A perfect holiday is exactly what we try to design for each and every guest who chooses to stay with us and we are delighted to hear we were able to create this experience for you! It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you for taking the time to provide us with your great feedback and We would love to welcome you back to the hotel so we hope to see you again soon. Kind Regards, Janelle Ward Guest Experience Manager
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This hotel has really good staff, everyone that I dealt with at reception, the bar and restaurant were super professional. Easy valet area with plenty of space to park while they take your car. Asked for my car to brought up at a particular time and it was up as promised. The
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Response from Janelle W, Guest Relations Manager at Pullman Cairns International
Responded 2 days ago
Dear AussieCoight,, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We appreciate your feedback regarding the hotel requiring a refurbishment and please rest assured we are currently in the planning stages of this process. Thank you again for sharing your experience with us , and we hope your next visit will be as pleasant as the previous one. Kind Regards, Janelle Ward Guest Experience Manager
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We had the most wonderful stay here. The rooms are huge with amazing comfortable beds. Breakfast was simply fantastic with so much choice you'll need to spend loads of time there. Location is fantastic, just a 5 minute walk to the harbour and 2 mins from shops and restaurants.
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Review collected in partnership with Accorhotels.com
Response from Janelle W, Guest Relations Manager at Pullman Cairns International
Responded 2 days ago
Dear gkendrick1965, Thank you so much for your kind words and such a great review. We are truly pleased to read that you had such an enjoyable stay and really enjoyed the comfort of our rooms. I will share your great feedback with the culinary team about breakfast as this will surely put a big smile on their faces that you enjoyed our offerings. We are so pleased to also read that we are your preferred choice when staying in Cairns and we look forward to the opportunity to welcome you back again for another memorable stay. Kind Regards, Janelle Ward Guest Experience Manager
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We stayed at this hotel for 4 nights on our tour of Australia. The hotel is vey impressive, when you walk in the foyer it is very grand in a colonial style with high ceilings. We had a room overlooking the pool which was very pleasant, the bed and pillows were very comfortable.
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Response from Janelle W, Guest Relations Manager at Pullman Cairns International
Responded 5 days ago
Dear Linda C, Thank you for taking the time to provide us with your great feedback from your recent stay. Your kind words about the room comfort and the hotel overall are truly appreciated. We hope that we are able to welcome you back again soon to Pullman Cairns International for another memorable stay. Kind Regards, Janelle ward Guest Experience Manager
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View from Room 623
Professional photo exclusively commissioned by TripAdvisorPullman Cairns International
The Standard Room at the Pullman Cairns International
Photo provided by managementPullman Cairns International
Guest room
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Photo provided by managementPullman Cairns International
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12345675
Hi there, Pullman is a nice hotel, no ocean views only canal but enjoyable sitting outside anyway. Rooms are quite nice so you won’t have any worries. Breakfast down stairs is ok ie buffet breakfast but I’ve had better elsewhere. Good pool outside and the weather is warm all year round as your far enough up north. Enjoy
1 vote
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Yes, opens at 6.00 am and I think you normally would be picked up for early tours around 6.30 am
0 votes
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Hi, do you have tea and coffee making facilities in the rooms? Thanks.
Yes, they have a Nespresso machine and a kettle.
1 vote
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the price of breakfast
Breakfast was $37 per person' very expensive but the best buffet breakfast I have had on my travels.
2 votes
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In October not walking around but they have a call phone and you can order food/ drink and they deliver to pool area
1 vote
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1234568
"Don't expect a decent safe."
"ask for a refurbished room they must have some"
"front of the building to see the bats fly at sunset"
"Go for a harbour facing delux room if the budget can afford it"
"West rooms have lots of birds to listen to! Bats at dusk too!"
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12345620
PRICE RANGE
US$109 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel cairns hotel cairnsthe sebel hotel cairnssebel hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
321
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