We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Reef Hotel Casino

Save
Share
35-41 Wharf St, Cairns, Queensland 4870 Australia
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!From $999* 3 night TropicALL Holidays
Expedia.com
Hotels.com
Pullman
US$242
View deal
Free cancellation until 21/05/22
Reserve now, pay at stay
Travelocity
Orbitz.com
eDreams
View all 17 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (915)
Room & Suite (550)
Videos (10)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Reef Hotel Casino
Updated 12/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 69 hotels in Cairns
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled by Trinity inlet and cruise liner terminal, the official five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Known for our outstanding customer service and attention to detail you can relax and re-energize after exploring the stunning region. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A tranquil roof-top swimming pool for hotel guests only, gym, three restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome to discover Australian animals.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Babysitting
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Books, DVDs, music for children
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Harbour View
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Offer:From $999* 3 night TropicALL Holidays
2495Reviews34Q+A100Room tips
Traveller rating
  • 1,720
  • 599
  • 125
  • 33
  • 18
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Aussie Coight wrote a review Nov 2021
Gold Coast, Australia121 contributions86 helpful votes
A good hotel with great staff. Always a great welcome and nothing is a problem. Good location just across from Hemingway Brewery which is a cool spot. Rooms at the hotel are probably getting a bit tired but very well maintained. Would be good to have a lobby bar or somewhere so you don’t have to go into the casino itself for a drink. Other than that a good spot and I’ll continue returning.
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
Response from Wayne Reynolds, General Manager at Pullman Reef Hotel Casino
Responded 2 weeks ago
Dear AussieCoight, Thank you for your time in reviewing your stay here with us. We are delighted that you enjoyed your experience and thank you for your recommendation. We look forward to welcoming you back on your next stay with us. Yours sincerely, Wayne Reynolds
Read more
Terry C wrote a review Jun 2021
Sydney, Australia68 contributions56 helpful votes
Hotel's Favourite
We booked our room for 5 days, and the experience was above par from the minute we walked through the front doors. We were ushered to a desk for check-in, where all of our questions were answered and since our room was not ready (we were early), we were provided with drink tickets for the casino and assured our bags would be taken care of, which they were. Our room had amazing ocean/mountain views that were a pleasure to wake up to every day. The room itself was the epitome of luxury, with a high super comfortable king bed, spa tub, large bathroom with shower, and separate toilet room. We spent a lot of time on the balcony in the mornings and evenings. The staff were beyond friendly and happy to cater to our every need. The room was cleaned thoroughly every day by what seemed like ninjas (we never saw them come or go). Great pool area and decent gym. We will be back!
Read more
Date of stay: June 2021
Cleanliness
Service
Room Tip: I would opt for the ocean view as it is amazing
See more room tips
1 Helpful vote
Helpful
Share
Response from Wayne Reynolds, General Manager at Pullman Reef Hotel Casino
Responded 21 Jun 2021
Dear Therese C, Thank you so much for your wonderful review! It is so nice to hear that you had such a fantastic time here with us and that so many aspects of your stay were highlighted! We really do appreciate your in depth comments and recommendations. Again thank you for your time and we look forward to having the pleasure of welcoming you back again in the future. Sincerely Wayne Reynolds General Manager Hotel
Read more
helen388 wrote a review Nov 2021
Airlie Beach, Australia18 contributions4 helpful votes
The service all through the hotel was nothing short of great, one person that did stand out was Lilly at reception was helpful, friendly and efficient, We visited each restaurant and found the food great and the Service perfect,
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Wayne Reynolds, General Manager at Pullman Reef Hotel Casino
Responded 2 weeks ago
Dear Helen, Thank you so much for your time in reviewing your stay here with us and mentioning Lily on reception. I will be sure to let her know you have mentioned her service. We look forward to having the opportunity to welcome you back again in the future. Kind Regards Wayne Reynolds General Manager Hotel
Read more
rvandertuuk29 wrote a review Nov 2021
Adelaide, Australia9 contributions4 helpful votes
great stay at the Reef Casino hotel, large rooms great bathroom,spa and my favourite, toilet is separate from bathroom.We liked the doors that if you have noisy people on the floor you can pull the doors over to create another buffer to block out the noise. Go for breakfast included its great ,a good choice of breakfast and that did us up to dinner time .
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Wayne Reynolds, General Manager at Pullman Reef Hotel Casino
Responded 2 weeks ago
Dear rvandertuuk29, Thanks so much for taking the time to review your experience here with us. We are thrilled that you had a great time and appreciate your positive feedback. We look forward to having the opportunity to welcome you back again soon Sincerely Wayne Reynolds General Manager Hotel
Read more
notgreynomad wrote a review Nov 2021
Peregian Beach, Australia95 contributions33 helpful votes
We were using a suite upgrade for 2 nights staycation . Our room was fantastic we had a huge suite that had views over Trinity inlet, a bath that looked out over the water, nice veranda right around with a table and chairs on to sit outside and enjoy the view and breeze. The bed was the most comfortable we have slept in for a long time. The meal we had from room service was very good and actually served hot. The location was great for what we wanted we didn't take the car out at all during our stay. The best part about the stay though was the staff, particularly the concierge he was absolutely outstanding
Read more
Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Wayne Reynolds, General Manager at Pullman Reef Hotel Casino
Responded 2 weeks ago
Dear notgreynomad, Thank you for your amazing review of your recent stay with us! We are absolutely thrilled you had such a wonderful experience. We very much appreciate your detailed comments and will pass onto the staff whom I know really look forward to reading them. We very much look forward to welcoming you back again in the future. Sincerely Wayne Reynolds General Manager Hotel
Read more
Previous
123456
PRICE RANGE
US$121 - US$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman reef hotel cairns, accor reef hotel, sofitel cairns, cairns sofitel
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
127
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Pullman Reef Hotel Casino
Which popular attractions are close to Pullman Reef Hotel Casino?
Nearby attractions include Cairns Art Gallery (0.4 km), Samurai Gallery Australia (0.5 km), and Ultimate Party Bus (0.5 km).
What are some of the property amenities at Pullman Reef Hotel Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Reef Hotel Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Reef Hotel Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Reef Hotel Casino?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Pullman Reef Hotel Casino?
Conveniently located restaurants include Snoogies, Blackbird Laneway, and Bang & Grind.
Are there opportunities to exercise at Pullman Reef Hotel Casino?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Pullman Reef Hotel Casino located near the city centre?
Yes, it is 1.0 km away from the centre of Cairns.
Are any cleaning services offered at Pullman Reef Hotel Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Reef Hotel Casino offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Reef Hotel Casino?
The staff speaks multiple languages, including English, Chinese, and Japanese.