We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Cairns

Visit hotel website
Traveller (1000)
360
Panoramas (14)
Room & Suite (569)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, al fresco dining at the award-winning Mondo on the waterfront, or discover authentic italian flavours at Simply Italian. Experience modern, tropical, paradise today!
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Free Internet
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
2,642Reviews
1,342Photos
32Q+A
100Room tips
Traveller rating
  • 1,182
  • 897
  • 362
  • 130
  • 73
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The point I would highlight is the friendliness of the staff in the hotel from the reception to the bar. That makes a big difference in the whole experience. The rooms are comfortable and up to the normal Hilton standard. Would also highlight the location, which is ideal for
Read more
Response from GM_HI_Cairns, General Manager at Hilton Cairns
Responded yesterday
Dear JPSantos1976, Thank you for the Tripadvisor review and your wonderful feedback regarding our staff, in particular, the Front Desk through to the bar, we will ensure this message is communicated to them. We are pleased that you enjoyed the views from the rooms and location. The location of the hotel is ideal as it is close to the Great Barrier Reef Departure Terminal and also very close to all attractions and restaurants. Thank you again for your feedback, we look forward to your next visit with us. Best regards, Scott Wilson | General Manager
Read more
Hotel's Favourite
We stayed here for three nights and enjoyed every part of our stay. Situated in lush Tropical North Queensland and set overlooking Trinity Inlet and Marlin Marina, Hilton Cairns is the ideal base from which to explore the region's many attractions. It had absolute water
Read more
Response from GM_HI_Cairns, General Manager at Hilton Cairns
Responded 29 Jan 2019
Dear Munir D, I was very pleased to hear that in large, you enjoyed your time with us, in particular, the location, the room view, and the executive lounge experience. I have noted your constructive comments for improvement and I will be sure to share these with the team. We appreciate all guest feedback as this allows us to focus on key areas in an effort to continue meeting and exceeding our guest's expectations. Your valuable feedback about the shortcoming is important to us as it is a tool that allows us to review our quality and standard of service as well as our guest offerings. I hope you’ll be back again soon for another tropical escape. Best regards, Scott Wilson | General Manager
Read more
The hotel has an excellent location within walking distance of waterfront restaurants and boats to the Great Barrier Reef. The service was exemplary, especially in the Executive Lounge, where very helpful and cheerful staff were a real treat and a rarity these days.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Response from GM_HI_Cairns, General Manager at Hilton Cairns
Responded yesterday
Dear petermC2311NP, Thank you for posting a review on Tripadvisor following your recent stay. It is wonderful to read your comments and I am pleased that you had an enjoyable stay. I was pleased to see you took full advantage of the executive lounge, our location and helpful team members. I do hope we will have another opportunity to welcome you back sometime soon. Best regards, Scott Wilson | General Manager
Read more
We stayed at this hotel as part of a 4 day trip primarily to the Great Barrier Reef.after a Viking Ocean Cruise. The room was spacious, comfortable, clean and the view was fantastic. The location was right near the harbor, very short walk to the ship to take us to the Reef and
Read more
Review collected in partnership with Hilton Hotels & Resorts
Response from GM_HI_Cairns, General Manager at Hilton Cairns
Responded yesterday
Dear retiredingeorgia_7, Many thanks for taking the time to complete the Tripadvisor review of Hilton Cairns which is greatly appreciated. It’s great to read that you enjoyed your visit to our wonderful region. The team and I are so pleased to read that you enjoyed your stay and appreciated the convenience of the hotel location. We regularly receive positive comments on our friendly and helpful staff, so I appreciate your positive feedback on your experience. I hope we can welcome you back again soon for another stay when your next visiting. Again, thank you for your feedback. Best regards, Scott Wilson | General Manager
Read more
Staying at The Hilton should have been a very positive & enjoyable experience. The reception staff were very detached & appeared to be more interested in pushing their agenda of being right, as opposed to listening carefully to & ensuring the needs of the client are met. We
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Baclony
bathroom
Mini bar
Executive twin room
Professional photo exclusively commissioned by TripAdvisorHilton Cairns
The Double Hilton Spa Room at the Hilton Cairns
PreviousNext
123456113
Is there bar/food service by the pool?
Yes as I recall there is ! Plenty of places to eat along the water front there.
1 vote
Show all answers
Hi, I'm an Aussie, been to Cairns a few times. Some need to know, January is HOT and Humid so be aware. Hat, hydrate and sunscreen. If you go out to the Reef, which you probs will, take seasickness tablets if you get motion sickness. Called Kwells or Travel Calm. Get from a Chemist. $2 per tablet on the boat. Wear a Stinger suit if you're snorkling, stops sunburn besides the Stingers. There's many tour companies that go on the Reef. I sent my sister with Tursa. She loved it. Smaller boat than the others = less people. Go for a tour on the Daintree to see some Crocs. Go up to Kiranda via train or gondola or drive. The Hilton is very central in Cairns.
0 votes
Show all answers
Are there hair dryers in room?
Yes .. u can see room amenities on their website
1 vote
Show all answers
Is there a free shuttle to the hotel from the airport for diamond members?
We used a taxi.
0 votes
Show all answers
Is wifi complimentary for Hilton honors members? If not, what is the daily charge?
Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices. Get a data sim with Optus , will work much better if limit or charge is a concern.
2 votes
Show all answers
PreviousNext
1234567
"Room quiet, clean, spacious,great view of Harbor and Casino"
"Water views are the best"
"The Executive Lounge actually faces the city. The waterviews are on the opposite side."
"End rooms have viewing point outside door."
"Ask for a room overlooking the water (although the early morning birds can be loud)"
PreviousNext
12345620
PRICE RANGE
US$126 - US$257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cairns hotel cairnshilton international cairnscairns hilton international
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
262
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing