DoubleTree by Hilton Hotel Cairns
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DoubleTree by Hilton Hotel Cairns

Deluxe bedroom with ocean view and balcony
Traveller (1264)
Guest room
Room & Suite (512)
Restaurant
Dining (88)

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About

4.0
#18 of 68 hotels in Cairns
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region.
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Property amenities
Car park
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bowling offsite
Table tennis
Children's television networks
Wifi
Paid wifi
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Vending machine
Kids pool
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Bay View
Languages Spoken
English, Hindi, Japanese
Hotel links
Special Offer:Advance Purchase Discount

Location

121-123 The Esplanade, Cairns, Queensland 4870 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Cairns Airport
4.0
4.0 of 5 bubbles2,903 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Located on the Esplanade, DoubleTree by Hilton Hotel Cairns is popular for its prime location near shops and attractions, as many guests appreciate. The hotel's comfortable beds, swimming pool, and scenic balconies contribute to a tropical ambiance that earns praise. However, some travelers point out the hotel's value is diminished by basic amenities, dated rooms, and higher costs. While the rooms are generally spacious and the service friendly, issues such as inconsistent housekeeping, maintenance problems, and spotty Wi-Fi connectivity have been flagged by guests.
Location
Convenient
Atmosphere
Charming
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Professional
Amenities
Satisfactory

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2,903Reviews66Q+A100Room tips
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Detailed Reviews
Janeane1965 wrote a review Aug 2023
Melbourne, Australia
+1
Hotel's Favourite
5.0 of 5 bubbles
This was our second stay. First time not so good but this time WOW. Room was Recently refurbished it was beautiful. Staff super friendly and professional. Love the cookies. A complimentary bottle of wine and parking in recognition of our Diamond status. Facilities are excellent. Location brilliant. So close to everything. Breakfast good. Can’t wait to return. Thank you Doubletree. You excelled this time. Everything we expect from Hilton. Congratulations
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Book in advance. Beach side room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 29 Aug 2023
Dear Janeane1965, thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Cairns on Tripadvisor. We are thrilled you enjoyed our waterfront location and felt well looked after by the staff. We look forward to welcoming you back again soon.
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AnnieB1661 wrote a review Jan 2020
Maroochydore, Australia
4.0 of 5 bubbles
The hotel is built in a circle around a rain forest that has a pond and a very realistic crocodiles head in it. I enjoyed not being in the same old design. I asked for a walk-in shower and was given a room mainly designed for someone in a wheelchair. It was well done except for one thing, there was no way to prop open the door to get in and out. It really was a challenge for my walker and I.
Apart from that I found teh staff were friendly and willing to help especially the two concierges Joseph and I didn't get the other one's name. Everytime they saw me trying to get into Reception they would race acoss and open the door for me.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
David W wrote a review Mar 2020
+1
3.0 of 5 bubbles
Great experience at check in and I came a day early due to Corona Virus and they were accommodating and changed my room by 1 day.
Have me an upgrade to a see facing room and was great, room can do with updating as carpet as a gap between wall and end of carpet also marks on wall and dirt on roof in front of air con.

On first night toilet was running and kept me up most of the night so I told reception and they fixed it as apparently the washer, next night fire alarm went off at 0030 in the morning,

I am a diamond member and stay at a lot of Hilton properties all over the world and as a member you get a free continental breakfast at doubletree Hotels but all the Doubletree hotels I have stayed at have given me a full buffet breakfast as part of the Benefits but here they were adamant to give me a continental and pay $10 for a buffet. When I said no I sat down and the host kept checking up on me to see if I was getting a buffet as I was sat near that area. (The Hotel is dead empty due to Civid-19 and the food will go to waste so I would think they would allow this as well)

I was looking forward to this hotel and a little disappointed.

On a plus side reception staff are sooo friendly and welcoming and it’s great to see.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah D wrote a review Oct 2021
Sydney, Australia
4.0 of 5 bubbles
Doubletree were offering a good 7 night deal including breakfast and free cancellation up until a few days before (a deal maker/ breaker with covid) and their pool looked great so those were our main reasons for booking. A week before we came we focussed on a few of the bad reviews and nearly cancelled but really pleased we didn't. Others have given negative feedback on the hotel being dated. Yes, it doesn't look very picturesque from the outside but that's the same for a lot of the hotels in Cairns. We had upgraded to an ocean view room with a balcony. Worth the extra money. The bed was a king and was comfy. The staff were really good at making sure we were well stocked on toiletries and regularly changed the towels and bed linen. I've stayed in nicer rooms but overall the room was fine. My only ask would have been for a bigger bathroom because it was tiny. Buffet breakfast was brilliant. Enough choice that you don't have to eat the same thing every day. The pool area was fantastic- really nice gardens around it. Big enough pool for you to be actually able to do some lengths. Loved the tropical gardens in the middle with the fish. Great location- short walk to the bars and restaurants. Great happy hour in the hotel bar. We did a critique of the other big named nearby hotels but next time we're in Cairns we would happily choose Doubletree over them because overall the positives did outweigh the negatives and we really enjoyed our stay.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kristy Williams, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 24 Oct 2021
Hi V544UUsarahd We appreciate you taking the time to leave your detailed comments on Tripadvisor after your recent stay. We wanted to thank you for noting that "beauty truly is on the inside' and while our exterior may look a little out dated, the inside of the hotel (especially the rainforest atrium and ponds) are a little oasis in the heart of Cairns. It is great you managed to enjoy the very generous daily specials in The Vine Room: perfect for unwinding after a long day of sight seeing! Thank you again for your review and please do visit us again very soon.
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Pantherboy wrote a review Dec 2021
Georgetown, Australia
+1
4.0 of 5 bubbles
After a nice stay here, booked again and enjoyed another great stay a week later. In a good central location, walking distance to restaurants and bars, shopping, reef tours, Cairns Aquarium across the road. Underground security parking available. Spacious room, very clean with plenty of powerpoints and bedside light switches and reading light. The bathroom is a bit small but very clean and has everything, shower has good hot water and water flow. The bed was very comfortable and a great sleep, blackout curtains over the ceiling to floor windows that provide incredible light and views during the day. Has Pay TV channels for free with main sports channels (including NRL) and lots of movie channels. Wifi is $10 a day in the room if you're not a Hilton member. 12 noon checkout is a great bonus. Breakfast is vary good with a lot of options. The Vine, facing the Esplanade is an excellent, very relaxing open air bar and restaurant. Probably the best thing about this Hotel - the service and the staff! Reception, hospitality and room staff that I had dealings with during my stays were all exceptional - not one exception! Prices vary dramatically depending on peaks times in Cairns, but whenever I can get a good deal, I will stay here on my regular visits to Cairns.
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kristy Williams, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 13 Dec 2021
Hi Glen Many thanks for taking the time to leave your review of Doubletree Cairns on Tripadvisor. You have touched on what so many of our lovely guests enjoy about the hotel: the central CBD location (Close to almost everywhere you need to get to!), our professional and helpful team and the lovely little wine bar we run called The Vine Room (I hope you managed to enjoy the daily drinks specials!) We very much look forward to welcoming you back again.
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lird5 wrote a review Jul 2021
Brisbane, Australia
4.0 of 5 bubbles
The Doubletree has a really good location on the Esplanade close to lots of eating places but far enough away not to be bothered by the noise. There is a local bus stop in the next street and the railway station and reef fleet terminal are within walking distance. Breakfast could do with some variation from day to day as there is no change to the offering each day – well, they did change the flavour of the muffins one day! The 6:30am start for breakfast makes eating rushed if your tour is picking you up at 7. We had a great view from our room (a double double) over the mud flats to the mountains. We could watch the boats come and go. A bonus was being able to go a short distance along the balcony to watch the fireworks at the Cairns Show. Our room was comfortable for two people. The bathroom was on the compact side with little room to hang towels so that they would dry. The floor got quite wet as the shower screen didn’t go far enough along the bath (but any further might have made getting in and out difficult). Room servicing seemed to depend on who was doing it – we didn’t get a shower cap or dental kit until the 5th night (not that we needed them), and towels were sometimes changed when not on the floor to be changed. When staying for a week I think you should be entitled to more than one cookie.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brisbanite723 wrote a review Feb 2020
Jimboomba, Australia
4.0 of 5 bubbles
Stayed for 6 nights recently and would stay again. Room was clean, spacious and comfortable however bathroom was small.

Buffet breakfast was really good with a great choice of food. The only time we had an issue was our last morning when they didn’t seem to be able to keep food and juice stocked.

The Vine Room served really nice small meals, with a very reasonably priced lunch menu. Happy hour every day is good but the range of available beer is limited.

Staff at both the Atrium buffet and Vine Room are all lovely and friendly.

We had one problem with our room not being serviced one day and I had to ask reception to send the cleaners up. The only reason it was an issue is because the bathrooms are so small you there is no way the towels and bath mat dries properly in that room and need to be changed each day. It was attended to as soon as I mentioned it.

Location is perfect as it’s only a couple of blocks from city centre so away from the noise and the local bats that nest. Close to the lagoon on the esplanade as well.

Overall a good place stay and we would return.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kristy Williams, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 19 May 2021
Hi Brisbaneite723 Thanks for the review and a great score! Really pleased you enjoyed our restaurants including breakfast and our funky little wine bar / restaurant - The Vine Room. We are indeed lucky to be so centrally located, just a couple of minutes' walk to many attractions like the Boardwalk and Lagoon, not to mention many bars, restaurants and cafes. Once again thank you for your kind feedback and we know we will see you again soon!
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foghornred wrote a review May 2020
Weston super Mare, United Kingdom
5.0 of 5 bubbles
This Hotel is right on the water front giving it the perfect position,we stayed B&B and breakfast was the usual fare with fruit,cereals and cooked.
Our room was big with very two comfortable double beds air conditioning,television,tea and coffee and great pictures on the wall.
The only fault that I could find was that the lighting in the room was poor but this was compensated by the view from the balcony of the water and the rain forest.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: higher the better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa Meier wrote a review Jul 2021
Brisbane, Australia
+1
5.0 of 5 bubbles
The staff were amazing. We arrived at 9:30am after not sleeping much the night before and reception allowed us to check in immediately for no extra charge. We also received free wifi, 2 free bottles of wine, 2 cookies and a cheese platter. On our last day, we were able to check out at 1pm for no extra charge as our flight was at 2:10pm. The buffet breakfast was fantastic and the Vine Room bar downstairs has a happy hour where you can get $5 drinks, and can get food and drinks delivered to the pool area. The location is convenient and picturesque, being opposite the water and walking distance from the centre of Cairns, restaurants, and the marina. The room was small but comfortable. Will be back.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kristy Williams, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 11 Aug 2021
Hi Violetnight83 Thanks for taking the time to leave your review on Tripadvisor. It certainly seems the team really went out of their way to make you feel at home in the hotel and spoiled you with some lovely amenities. We really work hard to make sure guests feel the hotel is a "home away from home" so your comments are especially pleasing. Thanks again and we do look forward to welcoming you back in the near future.
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traveller#01 wrote a review Jan 2020
London, UK
4.0 of 5 bubbles
Stayed in this DoubleTree for 4 nights whilst exploring Cairns and nearby towns. Great location, plenty of shops and restaurants nearby and a short pleasant walk to the port. Staff are excellent and very pleasant. On arrival I needed to park my car, the person at the desk kindly advised me if I park right outside the hotel in the bays in the centre of the road these are free for 24hrs, rather than some hotels which try to con you with their parking charges. I got a space (the same one!) every night we stayed so it's not too difficult to find free parking.

Room itself is large, huge bed with floor to ceiling windows overlooking the city/sea. Building works were ongoing during the day from early morning on the street we were facing but we could barely hear them from our room and weren't woken by them which is definitely a plus. Bathroom however was a little dated and too small. Unfortunately we found this to be a common theme in Australia where the rooms were huge but bathroom sadly barely big enough to move around in.

All in all a pleasant stay, would happily return/recommend.
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Date of stay: November 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Anne S
Brisbane, Australia40 contributions26 helpful votes
I am sorry I don’t know how their points work
Answer from Sarah H
Brisbane, Australia191 contributions59 helpful votes
Yes there are 🙂
Len B asked a question Aug 2022
hi are you pet friendly
Answer from AAK62
Brisbane, Australia104 contributions63 helpful votes
No it is not pet friendly.
John P wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Room 712 was our pick. Quiet and great views."
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Jeff Stevo wrote a tip Mar 2024
Brisbane, Australia320 contributions195 helpful votes
5.0 of 5 bubbles
"Higher floors better with sea views"
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Jayakumar M wrote a tip Jan 2024
5 contributions2 helpful votes
2.0 of 5 bubbles
"Great pool and ideal location, being nearby to airport and eateries. However, the rooms, especially bathroom is so small."
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Michelle P wrote a tip Jan 2024
3 contributions1 helpful vote
1.0 of 5 bubbles
"After this disater, I wanted to finish our family trip with beautiful momory. I booked in Shangri-la hotel. It is beautiful!"
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David J wrote a tip Nov 2023
7 contributions1 helpful vote
4.0 of 5 bubbles
"Plenty of restaurants close by RSL club excellent value"
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Not the right property for you?
There are more places to choose from in the Cairns area.
PRICE RANGE
$236 - $323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn cairns hotel cairns, cairns holiday inn
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
237
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL CAIRNS - UPDATED 2024 Reviews & Price Comparison (Australia) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Cairns
Which popular attractions are close to DoubleTree by Hilton Hotel Cairns?
Nearby attractions include Cairns Aquarium (0.2 km), Reef Encounter (0.09 km), and Muddy's Playground (0.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Cairns?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Cairns?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel Cairns?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Cairns?
Yes, a parking garage, secured parking, and street parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Cairns?
Conveniently located restaurants include Gelocchio, Mi Piace Espresso Bar, and Devine Gelato.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Cairns?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is DoubleTree by Hilton Hotel Cairns located near the city centre?
Yes, it is 0.2 km away from the centre of Cairns.
Are any cleaning services offered at DoubleTree by Hilton Hotel Cairns?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Cairns offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Cairns?
The staff speaks multiple languages, including English, Hindi, and Japanese.
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