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Best Western Plus Hotel Diana

Traveller (56)
360
Panoramas (11)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Visit beautiful Brisbane and experience the style, comfort and sophistication of a stay at Best Western Plus Hotel Diana - Brisbane's premier 4.5 star hotel and suites. Centrally located just minutes from the vibrant South Bank entertainment, dining and cultural precinct, Best Western Plus Hotel Diana is within an easy walk of the Queensland Performing Arts Centre, the Brisbane Convention Centre and the legendary Gabba sporting complex at Woolloongabba. Located adjacent to the Brisbane Mater and Lady Cilento Hospital and with easy access to the CBD, Suncorp Stadium & the PA Hospital, Hotel Diana is your #1 choice for convenient and affordable luxury accommodation in Brisbane. Fully refurbished in 2016, Best Western Plus Hotel Diana offers contemporary, state-of-the-art hotel rooms and suites with free onsite parking, 24 hour reception, room service, free high speed wifi, bar and lounge, 24 hour gym, day spa and complimentary access to a unique Asian bathhouse.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
394Reviews
482Photos
6Q+A
58Room tips
Traveller rating
  • 208
  • 149
  • 25
  • 4
  • 8
Time of year
Traveller type
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  • English
Popular mentions
A good location and has restaurants at the door plus a small supermarket. Rooms are good size . Bathrooms nicely renovated. The rooms are a little dated but very clean and comfortable beds. I had a great sleep. Breakfast is superb value. Hot buffet for $15. Good access the
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Check in and check out was easy and quick. Room was clean and beds extremely comfortable. Shops are just outside the hotel doors, hospital and Southbank a short walk or drive away. Breakfast was great value for money - plenty of options to pick from. Would definitely stay again.
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Review collected in partnership with Best Western
Not the best arrival. Teenager not on the desk, out the back and obviously bored. Unable to provide basic details about the hotel amenities. Common areas tired and in need of renovation. Room reasonable size but decor outdated. Dusty windowsills and tv. Bed mattress not
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Response from Courttney D, Front Office Manager at Best Western Plus Hotel Diana
Responded 3 weeks ago
Dear J4335Uamys, We are disappointed that you did not enjoy your stay with us, we strive to have the most professional and friendly staff that we can on the Front Desk for check in and check out. The hotel was recently re furbished, the entire was done including the rooms and the common areas, we are continuing to upgrade our courtyard areas and the Breakfast room, which now hosts a bar and coffee machine. I hope that you may choose to try the hotel again, please contact me directly and I am here to help you. Kind Regards, Kirsty
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Very good, very close to Brisbane Mater Hospital, friendly and helpful staff, good room. Our second visit to stay close to the hospital for appointments from out of town. Close to South Bank for relaxation, coffee shops and restaurants, entertainment and museums to visit and a
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Review collected in partnership with Best Western
Response from Courttney D, Front Office Manager at Best Western Plus Hotel Diana
Responded 23 Jan 2019
Dear Frank E, I am happy that you enjoyed your stay with us, and hope that you visit us again soon. Kind Regards, Kirsty
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Reception and Concierge staff were very helpful and friendly, appreciated their willingness to be of assistance. This time we had a king room which was clean and tidy and further away from the lift, looking over the rear of the hotel. I can't say that I was impressed with the
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Response from Courttney D, Front Office Manager at Best Western Plus Hotel Diana
Responded 23 Jan 2019
Dear Ori111, I am happy to hear that you were pleased with our staff and their willingness to assist you. If you choose stay with us again and you find that the car parking at the rear of the building is full, please ask reception as we also have an underground car park that can be utilised. This is also free of charge to in house guests. Kind Regards, Kirsty
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Hotel Diana
The Family Suite at the Best Western Plus Hotel Diana
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Hotel Diana
The Executive Queen Studio at the Best Western Plus Hotel Diana
Photo provided by managementBest Western Plus Hotel Diana
Large shower space
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Do you have a free shuttle from and to BNE airport?
Not from the airport to hotel but from hotel to airport yes, but not free and they will book it for you.
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Are there strollers available to rent?
Sorry we didn't need strollers our children are teenage age.
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Some rooms have an in room spa bath
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Ramp up to front doors plus stairs lift access to floors shower is and open one with no bottom rail. As it's across the road from hospital I think they have disable rooms. Staff are very friendly and helpful
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"Request room to the rear, for less traffic noise. You won't get all the heat in your room in the afternoon either."
"Various configurations to suit every need"
"Variety of rooms plus executive suites and spa suites."
"Room 110 and 210 are great rooms to stay in and the perfect size for a family to stay. "
"Take your own sheets!"
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PRICE RANGE
US$83 - US$132 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionBrisbane
NUMBER OF ROOMS
67
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